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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

The Store Pickup & Delivery Date app helps Shopify merchants streamline order fulfillment with flexible pickup and delivery scheduling. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (409)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

Alfies Peruvian Alfajores

Oct 14, 2024  on Shopify

Muy atentos, puntuales, ayudan muchísimo en lo que uno necesita. Siempre están disponibles y la aplicación es perfecta. Manejo un bakery y tengo algunas órdenes para local delivery y otras envío nacional, y la aplicación funciona muy bien para ambas

Balabudgee

Sep 29, 2024  on Shopify

Fantastic support helped resolved all my issues and many more, a great staff member at Bird! Thank you

Avery Chocolatier

Sep 25, 2024  on Shopify

The team has been incredibly helpful. I've communicated with them through live chat, and each time they quickly resolve any issues, going the extra mile to assist with all technical difficulties. The app is easy to use and solves all my delivery and pickup management problems. Thank you very much!

Toke Truck

Sep 25, 2024  on Shopify

Perfect for businesses that want to take advantage of local delivery and in-store pickup. Their service department is THE BEST!!! They thoroughly helped me with all my setup questions.

dunebread

Sep 17, 2024  on Shopify

Love it! Right price point + features and support team is awesome with basic customizations. Perfect for my fledging bakery.

BellaFleur UAE

Sep 13, 2024  on Shopify

I had a great experience using this app, Lokesh was super helpful in assisting with the setup. I highly recommend it!

PAULINE MACARONS

Sep 12, 2024  on Shopify

This app does exactly what needs to be done a business that both ship and have collection form a shop. I spent lots of money hiring developer to have my website doing this. At the end, purchasing the dvance option was the best thing I could do ! It makes my life a lots easier as a small business. The customer support is outstanding. Always happy to help in a very quick time !

Sweet Vibes

Sep 12, 2024  on Shopify

We recently switched to this app after encountering some issues with our previous one, and it's been a great experience so far! We're getting everything set up step by step, and the process is going smoothly. The team behind the app is incredibly dedicated, always ready to help where needed, and their responses are super quick. We're really pleased with how things are progressing and excited to keep moving forward!

Blushfloral

Sep 03, 2024  on Shopify

Super application avec un chat dédié qui est aux petits soins! Si vous avez le moindre problème ils sont là pour aider.

Twopoint

Aug 29, 2024  on Shopify

Our shop offers both in-store pickup and express delivery options to our users, this widget is very helpful to our users, customer service support Lokesh's help enabled me to complete the setup quickly, very good widget and service, recommend this app!

Lil J's Shop

Aug 11, 2024  on Shopify

Out of all the apps I have tried this one is the best I am happy that it is easy to use. I am very happy i was able to get all the help i need from Lokesh he helped me to set up things and made sure everything was working good on his and my end. This app is worth it to me and I hope it is worth it to those that get it. They are there to help you when they are there.

Post Worthy Events

Aug 09, 2024  on Shopify

Strongly recommend Bird. The app was the best for my store. The support is excellent. If you catch a snag in set up, the team will help guide you to the finish line.

Starry Screen Experience

Aug 06, 2024  on Shopify

It's a great app that works seamlessly on my store. Moreover, I want to thank the whole support team who have assisted me in my every query and customising things to suit my needs. They are quick with their response and provide solutions. I highly recommend this app

noonva

Aug 05, 2024  on Shopify

I spent so much time on two other delivery apps and encountered a problem at the Checkout. I am so glad I switched to Bird Delivery App. I encountered the same issue which I got to know is related to Shopify. However, the tech support at Bird was super helpful and solved my problem. I worked with Nitin, he send me a Collaborator request and once I approved him, he managed to solve my long lasting problem in seconds. It was so helpful and crucial to my business. Nitin went beyond and even helped me chose another app to help me with delivery route optimization. Here is my idea, you will encounter problems and limitation with apps and services, especially if you are building something specific to your business needs. It's the tech support that changes the game. I highly recommend this app, they have your back!

JANUARY

Aug 05, 2024  on Shopify

This app is not only perfect for my company, but the team members are always willing to help when there is an issue. They always offer the quickest and most effective assistance in any situation.

Five Star Fireworks LLC

Aug 05, 2024  on Shopify

I used the chat feature to ask about the scheduling calendar on the order page. I received another quick response and they even edited my cart so the view was what I was looking for. Love this app!

Houlihans of Brighton

Jul 29, 2024  on Shopify

I had raised an issue we were seeing in app with their support team. This was resolved within 5 minutes of reaching out via their support chat.

S. Knowles Jewellery

Jul 29, 2024  on Shopify

Great customer service! Loving the app so far. It's perfect for local deliveries for my business since I live on an island!

Bow Tie Pets AU

Jul 28, 2024  on Shopify

This app is so user friendly even I can use it! On top of that, the support is fantastic. Whenever I need help, the team are prompt and accommodating. I highly recommend the app.

Karrari

Jul 25, 2024  on Shopify

This app changed our whole business. Not only is the app amazing and does exactly what is says but the customer service is the best I have received. Customer agents know what they are talking about, they answer fast and are very helpful. Thanks so much for making our business even better!

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