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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (433)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

Twopoint

Aug 29, 2024  on Shopify

Our shop offers both in-store pickup and express delivery options to our users, this widget is very helpful to our users, customer service support Lokesh's help enabled me to complete the setup quickly, very good widget and service, recommend this app!

Lil J's Shop

Aug 11, 2024  on Shopify

Out of all the apps I have tried this one is the best I am happy that it is easy to use. I am very happy i was able to get all the help i need from Lokesh he helped me to set up things and made sure everything was working good on his and my end. This app is worth it to me and I hope it is worth it to those that get it. They are there to help you when they are there.

Post Worthy Events

Aug 09, 2024  on Shopify

Strongly recommend Bird. The app was the best for my store. The support is excellent. If you catch a snag in set up, the team will help guide you to the finish line.

Starry Screen Experience

Aug 06, 2024  on Shopify

It's a great app that works seamlessly on my store. Moreover, I want to thank the whole support team who have assisted me in my every query and customising things to suit my needs. They are quick with their response and provide solutions. I highly recommend this app

noonva

Aug 05, 2024  on Shopify

I spent so much time on two other delivery apps and encountered a problem at the Checkout. I am so glad I switched to Bird Delivery App. I encountered the same issue which I got to know is related to Shopify. However, the tech support at Bird was super helpful and solved my problem. I worked with Nitin, he send me a Collaborator request and once I approved him, he managed to solve my long lasting problem in seconds. It was so helpful and crucial to my business. Nitin went beyond and even helped me chose another app to help me with delivery route optimization. Here is my idea, you will encounter problems and limitation with apps and services, especially if you are building something specific to your business needs. It's the tech support that changes the game. I highly recommend this app, they have your back!

JANUARY

Aug 05, 2024  on Shopify

This app is not only perfect for my company, but the team members are always willing to help when there is an issue. They always offer the quickest and most effective assistance in any situation.

Five Star Fireworks LLC

Aug 05, 2024  on Shopify

I used the chat feature to ask about the scheduling calendar on the order page. I received another quick response and they even edited my cart so the view was what I was looking for. Love this app!

Houlihans of Brighton

Jul 29, 2024  on Shopify

I had raised an issue we were seeing in app with their support team. This was resolved within 5 minutes of reaching out via their support chat.

S. Knowles Jewellery

Jul 29, 2024  on Shopify

Great customer service! Loving the app so far. It's perfect for local deliveries for my business since I live on an island!

Bow Tie Pets AU

Jul 28, 2024  on Shopify

This app is so user friendly even I can use it! On top of that, the support is fantastic. Whenever I need help, the team are prompt and accommodating. I highly recommend the app.

Karrari

Jul 25, 2024  on Shopify

This app changed our whole business. Not only is the app amazing and does exactly what is says but the customer service is the best I have received. Customer agents know what they are talking about, they answer fast and are very helpful. Thanks so much for making our business even better!

Harvel House Farm

Jul 21, 2024  on Shopify

Really helpful team. Have used their live chat within Shopify a few times now to help fix things, every time they get things back up and running. Really good app too! We need to offer just in store pick up with a calendar of times for customers to book collection slots in and it works a dream. Would highly recommend.

Sleep All Night

Jul 18, 2024  on Shopify

This app is very friendly to use, and I highly recommend it! Niraj is extremely helpful and super fast in replying to messages, making the experience even better. Great product with excellent customer support!

Milly's Bloom & Sip

Jul 10, 2024  on Shopify

This app is easy to set-up, allows for customization and works great on a mobile device and desktop. I highly recommend it.

Five Star Fireworks LLC

Jul 09, 2024  on Shopify

I used the chat feature to ask about the scheduling calendar on the order page. I received a quick response and was pleased to learn that it WAS working!

Le Coin Gourmand

Jul 01, 2024  on Shopify

This app is great and easy. I totally recommend it. And the support is very responsive and helpful. Thank you.

DEN-RAN Store

Jul 01, 2024  on Shopify

Widget facile à installer et très pratique. La configuration de base est suffisante pour laisser un vaste choix au client. La personnalisation est large et variée. Le service support est réactif et efficace ! je recommande ce widget en espérant qu'il sera traduit en français ^^

Reef Aqua

Jun 28, 2024  on Shopify

Hey Guys, Thank you very much for the very professional way to handle all my queries during my initial days with your app. I am confident that you have the required skills and commitment to make my customers journey complete.

Rosalind Home Bakes

May 17, 2024  on Shopify

The support team is very helpful and are most of the time online or will get back to you within an hour. Very patient in guiding us throough trouble shooting. Highly recommended to manage delivery and pick up with different rates.

Haut Les Pains Belgique

Apr 24, 2024  on Shopify

Le service est génial et efficace ! Rapide, les employés et sympathique avec le client. Je vous conseille chaleureusement l'application.

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