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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

The Store Pickup & Delivery Date app helps Shopify merchants streamline order fulfillment with flexible pickup and delivery scheduling. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (409)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

Franklin Juice Co.

Jan 22, 2025  on Shopify

I just became a customer and they have already gone above and beyond helping me set up Bird. They even helped me with a shopify issue I spent hours on by myself. Definitely recommend!

Dog Tuff Grass

Jan 20, 2025  on Shopify

This is an incredible app. It is simple to use and implement. Has all the features I need. The best part is the team that is very dedicated to customer support when dealing with Shopify integration. Could not recommend them enough.

Le 13 express

Jan 16, 2025  on Shopify

This application meets my needs. Customers must be able to choose a delivery date and time. The support team helped me configure the app according to my requirements.

BW Beauty

Jan 14, 2025  on Shopify

This is the *only* pickup app on the entire app store that allows me to add local pickup to my website without also adding a "choose your shipping date" option. I don't want customers to choose a shipping date, that makes little sense for most ecommerce businesses. Yet every other app makes you do that if you need the pickup option as well. The app deserves 5 stars for that alone, and I've used it for about a year now with no issues. I needed the help of support today on an unrelated issue, and they solved 2 days of stress in literal seconds. Flawless app and incredible team of support behind it. Thank you so much.

Gamesmart

Jan 14, 2025  on Shopify

Justo lo que buscabamos, una app que nos permita agendar citas para recoger los pedidos hechos y pagar en nuestras oficinas. Además el servicio obtenido con un problema de configuración, fue excelente, super rápido y amables. Gracias!

Jubilee's Pot Pies

Jan 12, 2025  on Shopify

Professional, kind, patient and ever-so helpful! I really appreciate that this team [also] has a free plan with good features, for growing businesses, like mine. Niraj, Lokesh and Nitin have all been GREAT and patient in helping me to understand and make sense of how their app works for my business needs. Some similar apps can be overwhelming but this app keeps it simple. I feel comfortable using it and if I happen to need any assistance, help is available rather quickly, via chat. Honestly, I would suggest Bird Pickup Delivery Date to anyone! I've explored similar apps, but this teams customer service skills outweigh any other "competition" in my opinion. This team understands what providing GOOD CUSTOMER SERVICE means, so I'm sticking with them! Keep up the GREAT work guys!

Gentle Doves

Jan 10, 2025  on Shopify

I highly recommend this app! It’s incredibly useful and essential for online selling. Thank you to the team for the quick response and excellent support!

Gliv Flowers

Dec 25, 2024  on Shopify

Amazing support team. Prompt response every day. I've used the app and run fantastic. Thank you so much guys!

Clovis Floral

Dec 22, 2024  on Shopify

Support team was incredibly fast and helpful. This app is highly configurable and was able to accomplish several things I couldnt get to work in any of the other pickup/delivery apps (and I tried about 5 of the top rated ones... this one is easily the best)

David Christopher's

Dec 17, 2024  on Shopify

Amazing support. I was having issues with my store, and support solved it quickly. I would recommend this app for anyone who values support and needs to offer store pickup, delivery, and/or shipping. Allow the team to walk you through it when you install it, and you won't have any issues.

Fahads Food

Dec 15, 2024  on Shopify

The App works really smooth and the support team has a quick response time. They offered a quick and easy solution.

The Hanako

Dec 15, 2024  on Shopify

There were a lot of other apps I was looking at using and Bird was not only the best option, but most helpful. Their customer service is EXCELLENT. Swaraj was very attentive and helpful when helping resolve any issues regarding Bird as well as catering to me and my customers needs. I plan on using this long-term for my business. Thank you Bird!

Ebafarmen Avel & Foder

Dec 13, 2024  on Shopify

Splendid support. Niraj answered me within minutes and helped me with widget placement issues on the spot. 5/5 stars

The Brunch Paris

Dec 10, 2024  on Shopify

Thank you very much for such a great app ! The customer service is very quick and helpful ! I recommend this app to everyone who is delivering their products by their proper means ! Thank you !

Vitality Barn

Dec 09, 2024  on Shopify

I'm blown away by how quick and helpful the customer care team is. I needed a calendar feature that could be tailored to my different pick up locations and this app provided that and so much more! I reached out via the chat feature when i found a glitch during check out. The customer support and help i received from Lokesh was fantastic! He was efficient, friendly and went above and beyond helping me with way more then just what i initially asked for help with. The support alone is worth the app purchase, Thanks again!

Dougherty Theaters

Dec 07, 2024  on Shopify

Tech support is the best! I use the free version of Bird while I build my business and tech support still took much time and effort to help me with some coding issues.

Microbite Farm

Dec 06, 2024  on Shopify

Experience has been nothing shy of phenomenal. These guys know what customer support is all about. Every time I've had questions or wanted to make adjustments. They've always had a solution. Completely recommend them!

Junglicious

Dec 06, 2024  on Shopify

the customer service is explicit. i've experienced some problems with a bug (with shopify itself!) and the team has been extremely helpful. Immediately reacts and goes out of their way to help out and find solutions. Right now everything works perfectly and I'm so happy that I got this app! the only thing I would like Shopify to do, is fix the bug so pickups can be enabled on both the app and shopify. Besides that it's amazing. And again, the app itself has nothing to do with this. Works perfect with Google calendar, mails, orders for pick-up or delivery... love it!

Greenhouse.shop

Dec 05, 2024  on Shopify

I had an issue entering a code snippet and got help in a matter of minutes. Customer service is top notch!

Adicto y Adicta

Dec 03, 2024  on Shopify

Nos ha funcionado perfectamente y el servicio al cliente esta muy bien, es rapido y te ayudan un montón.

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