I love the app and 100% recommend to all the business out there to use it they customer service is amazing fast and reliable, thanks team for always supporting our small business :)

We’ve been using the Bird Pickup Delivery app and couldn’t be happier with it. The product itself is fantastic—clean, reliable, and packed with the features we need to streamline our local delivery operations. But what really sets Bird apart is their customer support. It’s truly next level. Recently, we needed some changes to our order notifications, but our developer was unavailable. We reached out to support expecting some instructions—and instead, Niraj from their team went ahead and made the changes for us. Problem solved, no back-and-forth needed. This isn’t a one-off experience either. Every single time we’ve contacted support, they’ve been responsive, efficient, and incredibly helpful. They don’t just respond quickly—they solve problems. A+ product. A++ support. Couldn’t ask for a better experience. September 16, 2025 Update: The support these guys provide is not a one-off. They continue to amazing me on how quickly they respond to a chat message, jump in to address a problem and fix the problem. Seriously other apps should learn from these folks. We have run into issues (sometimes created by us), and they ALWAYS are there to help resolve problems. Thanks Anmol for your most recent help. You're amazing!

Der Support und die Funktionen sind super! Sie entwickeln sich auch nach den Kundenwünschen weiter.

Make it easy for my local customers . And it’s also bring more customers to my store location I love it recommend for small business owners

The app has become a reliable part of our daily workflow. It’s easy to use, works exactly as needed, and their support team is incredibly responsive whenever we have a question.

Working with Swagnik, to fix app problems has made a great impact on the functions of the business to facilitate and make more friendly use for customers using radius based on the app.

I really appreciate the effort and support from the tech team. You’ve been very responsive, understanding our needs clearly, and working hard to provide solutions. It’s great to work with such a professional and dedicated team thank you for making the process smooth and pleasant.

Very handy! Works well, straightforward and super simple. Anytime I was struggling with figuring set-up it was often because I was thinking far too complex, and the solution ended up being simple! I also appreciate the live support, and access to all the helpful tools & videos- they are super easy to follow and beginner friendly.

Anmol was knowledgeable and very quick in understanding the questions and his solutions. Brilliant and thank you.

We had a very unique request as a florist needing to customize the Pickup/Delivery App for our website, and the support team went above and beyond! From updating our header with the zip code checker to considering feature requests specific to our shop, they were responsive, helpful, and truly collaborative. It's rare to find tech support that really gets small business needs — we felt heard every step of the way!