We use the Bird Pickup Delivery tool, every time we offer near delivery and pickup (2-3 times per year). It allows our customers to choose between these options, pick a date and time (determined by us), and set so many more variables and exceptions. It is definitely our choice and recommendation. The pricing is also fair and structured to meet your needs. And now the support. I would have never gotten the settings right, if not for the great support! Arranging a meeting was super easy. Support understood exactly my issues and while there are already good instructions wich I received, I was offered the remote help, since it can get somewhat technical. Within minutes everything was taken care of and I could watch everything on the screen, which was a great learning. BirdChime, yout Tool is worth every cent and I can only compliment on your support. Thank you!

I love this app. Their customer support is outstanding. If I have a question their chat is always available, and it's so easy to use. Pricing is worth it for what it does to my online store. I highly recommend!

Just had an amazing experience with Anmol. I was helped with configuration of this App and he explained everything clearly and professionally. I recommend this App to anyone doing local pick-up, delivery and shipping.

Great app, customer service is extremely quick to respond and help solve any problems. Highly recommended!

Endlessly customizable and wonderful customer service. Great for this one-woman show to handle lead times and delayed shipping/delivery for the holidays.

One the most amazing customer support I have ever had! the support is always available and always willing to help.

As a florist, it’s essential for our customers to easily choose their preferred delivery or pickup date — and this app makes that possible! When I switched to Shopify, I was initially worried to see that feature wasn’t built in, but after a quick search, the Bird App turned out to be the perfect solution. It’s worked wonders for our shop and integrates seamlessly with our POS tablet. I especially love that it syncs with our Google Calendar, allows for customizable rates and delivery charges (or uses your existing Shopify settings), and is very reasonably priced. The support team deserves a special mention — getting in touch and setting up a video call was smooth and easy. They went above and beyond to answer all my questions and even helped with some Shopify back-end setup outside of their own app. Highly recommend!

I love the app and 100% recommend to all the business out there to use it they customer service is amazing fast and reliable, thanks team for always supporting our small business :)

We’ve been using the Bird Pickup Delivery app and couldn’t be happier with it. The product itself is fantastic—clean, reliable, and packed with the features we need to streamline our local delivery operations. But what really sets Bird apart is their customer support. It’s truly next level. Recently, we needed some changes to our order notifications, but our developer was unavailable. We reached out to support expecting some instructions—and instead, Niraj from their team went ahead and made the changes for us. Problem solved, no back-and-forth needed. This isn’t a one-off experience either. Every single time we’ve contacted support, they’ve been responsive, efficient, and incredibly helpful. They don’t just respond quickly—they solve problems. A+ product. A++ support. Couldn’t ask for a better experience. September 16, 2025 Update: The support these guys provide is not a one-off. They continue to amazing me on how quickly they respond to a chat message, jump in to address a problem and fix the problem. Seriously other apps should learn from these folks. We have run into issues (sometimes created by us), and they ALWAYS are there to help resolve problems. Thanks Anmol for your most recent help. You're amazing!

Der Support und die Funktionen sind super! Sie entwickeln sich auch nach den Kundenwünschen weiter.

Make it easy for my local customers . And it’s also bring more customers to my store location I love it recommend for small business owners

The app has become a reliable part of our daily workflow. It’s easy to use, works exactly as needed, and their support team is incredibly responsive whenever we have a question.

Working with Swagnik, to fix app problems has made a great impact on the functions of the business to facilitate and make more friendly use for customers using radius based on the app.

I really appreciate the effort and support from the tech team. You’ve been very responsive, understanding our needs clearly, and working hard to provide solutions. It’s great to work with such a professional and dedicated team thank you for making the process smooth and pleasant.

Very handy! Works well, straightforward and super simple. Anytime I was struggling with figuring set-up it was often because I was thinking far too complex, and the solution ended up being simple! I also appreciate the live support, and access to all the helpful tools & videos- they are super easy to follow and beginner friendly.

Anmol was knowledgeable and very quick in understanding the questions and his solutions. Brilliant and thank you.

We had a very unique request as a florist needing to customize the Pickup/Delivery App for our website, and the support team went above and beyond! From updating our header with the zip code checker to considering feature requests specific to our shop, they were responsive, helpful, and truly collaborative. It's rare to find tech support that really gets small business needs — we felt heard every step of the way!

We needed an app where customers can schedule their pick up date and time (Even on the same day as soon as 15minutes) after their order. This app is great for pick up and also delivery. The customer support is highly responsive and helps with the app customizations we need. We are using the paid version and will continue as the customer support greatly helps us

Swagnik provided outstanding support with setting up the widget. He was incredibly helpful, responded quickly, communicated clearly, and resolved everything professionally. I’m truly satisfied and will definitely reach out again whenever I need help. This is hands down the best support experience I’ve ever had!

Great app and even better service! Our business has various restrictions due to alcohol sales, and because we are a small, scrappy team, we've needed a little more hands on support. The team responds quickly and is extremely helpful. We are thankful for the support, and definitely recommend this app.