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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (447)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

The Historic Thayer Hotel at West Point

Mar 25, 2025  on Shopify

We've really enjoyed using the Bird Pickup Delivery app on Shopify! It has made ordering so much easier for our customers, streamlining the process and improving overall efficiency. The support team has been incredible—I'm always asking a lot of questions, and they are consistently patient, responsive, and helpful. Their guidance has made a huge difference, and I truly appreciate their dedication. Highly recommend this app for anyone looking to enhance their pickup and delivery experience!

The Leavened Box

Mar 21, 2025  on Shopify

The app is a little tricky to set up - but the support team is SUPER HELPFUL! They literally walked me through everything and worked on their end to help me get up and running. And when I later didn't have something right, they again jumped right in to help. Definitely recommend this app!

Basic Az Bakes

Mar 17, 2025  on Shopify

Thank you to Suyog for the help today! You were very helpful and made my issues very easy to deal with.

Baked Banhs

Mar 14, 2025  on Shopify

Really responsive customer service! Very accommodating for us as a small bakery. We hope this makes it easier for our customers and also for us to manage lead times.

Raised Right Farmstead

Mar 10, 2025  on Shopify

We're so grateful for the hard work and dedication your team has put into helping us build a system that works great for our customers. Nitin was super helpful today in assisting us with some coding on one of our customer notification emails. Thank you for your help!

Kashely

Feb 19, 2025  on Shopify

-Works as intended without additional fees. -Active chat support team that's always ready to assist.

Lands End

Feb 19, 2025  on Shopify

Great people. When any issues occur, they tend to improve their software together with you. Big recommend.

Ocean2Table

Feb 17, 2025  on Shopify

Support went above and beyond to help us get the app set up for our store. We have a very unique local/delivery & pick up situation and the devs were able to get the app to work for our needs!

Grace Flowers AE

Feb 15, 2025  on Shopify

Seamless online store dates scheduling! Set cut-off times, block holidays products/dates, and manage orders with ease. 24/7 support for quick resolutions & customizations!

Basic Az Bakes

Feb 12, 2025  on Shopify

Thank you to Nitin for the help today! Have been using Bird Pickup for about a month now and absolutely love it, so much more convenient for our customers too.

KULA

Feb 10, 2025  on Shopify

This app has been critical for our customer experience. We are new to Shopify and also don't have a lot of technical website knowledge and the Bird team have been so responsive and helpful. Very happy with the app and the level of support from the team.

Bella Rosa MTL

Feb 06, 2025  on Shopify

The best app for Time and Date picker. The support is supper nice and all way there to help at any time.

Beachcombers Henna Supply

Feb 04, 2025  on Shopify

Great app. Easy to set up and looks good on my store. It's really easy to add info on the Thank you page and order page. I ran into a snag. They have an excellent video that shows how to customize your email templates, however my templates are heavily customized and I couldn't figure it out. They did it for me in a few minutes. Way above and beyond!

JoJos Cookie Company

Feb 02, 2025  on Shopify

This is one of the best apps I have used in over 50 + website projects on Shopify. The team at BirdChime is super quick to assist with any questions or help you might need regarding the app. I highly recommend using BirdChime!

Daisy Hill Farm

Jan 28, 2025  on Shopify

Excellent support, Easy to install, Clean Customer Experience. This pick up app is so much less clunky than the one we used before!

OBC & Things

Jan 26, 2025  on Shopify

They helped me with a problem that I had been trying to solve for quite a while. And my advisors solved it in like 15 minutes. So the lesson we've learned here today is ask for help. You don't always have to do things yourself. I really appreciate all the help and advice that I Received today.

Franklin Juice Co.

Jan 22, 2025  on Shopify

I just became a customer and they have already gone above and beyond helping me set up Bird. They even helped me with a shopify issue I spent hours on by myself. Definitely recommend!

Dog Tuff Grass

Jan 20, 2025  on Shopify

This is an incredible app. It is simple to use and implement. Has all the features I need. The best part is the team that is very dedicated to customer support when dealing with Shopify integration. Could not recommend them enough.

Le 13 express

Jan 16, 2025  on Shopify

This application meets my needs. Customers must be able to choose a delivery date and time. The support team helped me configure the app according to my requirements.

BW Beauty

Jan 14, 2025  on Shopify

This is the *only* pickup app on the entire app store that allows me to add local pickup to my website without also adding a "choose your shipping date" option. I don't want customers to choose a shipping date, that makes little sense for most ecommerce businesses. Yet every other app makes you do that if you need the pickup option as well. The app deserves 5 stars for that alone, and I've used it for about a year now with no issues. I needed the help of support today on an unrelated issue, and they solved 2 days of stress in literal seconds. Flawless app and incredible team of support behind it. Thank you so much.

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