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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

The Store Pickup & Delivery Date app helps Shopify merchants streamline order fulfillment with flexible pickup and delivery scheduling. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (475)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

Our Flower Studio

May 01, 2025  on Shopify

Team are always ready and available to assist with any change or request. and Overall the App does exactly what we need while remaining user friendly for our customers :)

Home Place Pastures

Apr 30, 2025  on Shopify

Cannot adequately explain how much we appreciate this app! It helped us direct pick up order to our on-farm store, and completely wiped out the chaos of trying to contact our customers and have them arrive in the right place at the right time. Truly a wonderful upgrade to our website!

Flory J.

Apr 22, 2025  on Shopify

I had an issue with the delivery settings on a very special day in my business. Made a mistake when making changes and couldn't understand what was wrong. I reached the support and, to be honest, didn't expect a fast response. However, to my great surprise, Nitin answered me within a couple of minutes and solved my problem. Additionally, he explained the reason for the issue to me and how to avoid it in the future. I'm totally satisfied with their client support. It means a lot for a small business when you need to solve questions fast, cause it can cost money. A friend of mine recommended this app to me, and I'm happy to recommend it to others! Thanks!

Plant Lady Juice Co

Apr 21, 2025  on Shopify

I received amazing, quick and on point service today. Thank you for your commitment to customer service!

Bonne Tranche

Apr 20, 2025  on Shopify

Très bonne app pour gérer nos livraisons locales et les créneaux d'ouverture. SAV hyper pro et efficace.

Lorena Marco

Apr 17, 2025  on Shopify

Support team is just fantastic. They are fast and help you with everything with patience. It is tricky as an app, but quite valuable

Black Dog Farm

Apr 16, 2025  on Shopify

This app works great and has features other pick up and delivery apps I've used before haven't, like having more than 2 options at check out. They have also been REALLY helpful and responsive about helping me make changes and customize our checkout experience. The widget and app are super customizable and work great, but the customer service is above & beyond!

Altanbutikken.dk

Apr 16, 2025  on Shopify

We have used Bird Pickup Delivery for all our webshops. The functionality of this app has made it possible for us to set up a wide range of delivery methods that are both looking at weight, order price, product as well as the customers address. We are having shipping methods as well as different delivery method with date picker. It's simply amazing. I have asked for help a couple of times, both day and night. It seems they always have a team member online and ready to help within minutes. Thank you, for this app. It is saving us probably an hour every day managing deliveries.

Inflate Balloons

Apr 15, 2025  on Shopify

Great app. Use it daily. I like that it syncs with Google Calendar. The support team is friendly and quick to help out.

Oh My Goodness!

Apr 14, 2025  on Shopify

We're a lean team without an IT department or marketing team so I appreciate very much that the team responded immediately to our issue and even made the change needed for us instead of sending lengthy instructions on how to do it ourselves (which would've taken hours, if not days!)

El Barfero

Apr 09, 2025  on Shopify

The app is great and simple to use which is reason enough for 5 stars. But the support is the cherry on the cake. Big shoutout to Niraj and the team who are always extraordinary helpful, skilled and fast in fixing and customizing if needed. Thanks guys!

Marianne's Pavlovas

Apr 09, 2025  on Shopify

I had a very specific business model that I was struggling to get working without this app. Additionally, support is extremely quick to respond and helpful.

Orange and Thyme

Apr 04, 2025  on Shopify

This is a great app for my store. When I've requested assistance, Nitin has been great at providing me all the information needed.

Peak Nutrition

Apr 03, 2025  on Shopify

Magnificent! The support from the team really is exceptional. Would absolutely recommenend the Delivery App, if something is not working perfectly, the team will pick it up and fix it in no-time! 10/10

Daisies in May Flower Farm & Florist

Apr 03, 2025  on Shopify

The app/online store is a nice addition to our website. The support (Nitin) was wonderful—thorough, professional, and timely. Greg

Roséns Saluhall

Apr 01, 2025  on Shopify

Just started to test the app, and it looks like it has everything we need for our business. The team was quick to help us in the chat, which is always appreciated!

Crunchie Meltz

Mar 31, 2025  on Shopify

amazing app, absolutely suits my needs, basic UI looks clean & well made. Support provided by the team is top notch and by far the best since I have been in Shopify. thank you to Suyog who helped to understand my needs and assisted in a speedy and effective manner.

The Balloon Diva

Mar 29, 2025  on Shopify

The Bird Pickup Delivery app is a must have for our store. The Customer Support Team is amazing and very responsive.

The Historic Thayer Hotel at West Point

Mar 25, 2025  on Shopify

We've really enjoyed using the Bird Pickup Delivery app on Shopify! It has made ordering so much easier for our customers, streamlining the process and improving overall efficiency. The support team has been incredible—I'm always asking a lot of questions, and they are consistently patient, responsive, and helpful. Their guidance has made a huge difference, and I truly appreciate their dedication. Highly recommend this app for anyone looking to enhance their pickup and delivery experience!

The Leavened Box

Mar 21, 2025  on Shopify

The app is a little tricky to set up - but the support team is SUPER HELPFUL! They literally walked me through everything and worked on their end to help me get up and running. And when I later didn't have something right, they again jumped right in to help. Definitely recommend this app!

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