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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (433)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

The Bundt Shoppe

Nov 17, 2024  on Shopify

This app is absolutely incredible! I’ve been searching for a solution for my e-commerce business, which also has three retail locations, and needed an app that could handle pickup, delivery, and shipping all in one and get email notifications to each location for my staff. This app is perfect and was so easy to set up. Also, the customer service was incredible, he answered my questions and fixed any issue I was having. I definitely recommend this app.

Lupin Botanical

Nov 17, 2024  on Shopify

Nitin and the help team at Bird have been great - they were able to help out by solving an issue that I was really struggling with. They took the stress out of a very stressful situation! Keep up the good work :)

YourGrocer

Nov 13, 2024  on Shopify

Very attentive support. Had a question and it was resolved very quickly. Definitely the best of these apps on the marketplace!

Mariscos Galicia

Nov 10, 2024  on Shopify

11/10 customer suport of an already super easy to implement and yet effective tool. 100% recommended.

Keto Goodies UAE

Nov 05, 2024  on Shopify

Thanks so much Bird for the fast assist and excellent service and Thank you Lokesh for your immediate rescue! You guys are the best!

Lilys Everbloom DE

Nov 04, 2024  on Shopify

Super fast, like literally within minutes support, easy to use and configure even though my shop is a bit different than usual. Thank you so much Bird Pickup team!

The Apple Gal

Nov 03, 2024  on Shopify

I got very quick help with resolving a bug during set up. I haven't used the app in a live environment yet, but given the positive experience so far, I'm expecting good things!

Kvetka Flower

Oct 25, 2024  on Shopify

I asked the team to change the fonts in the date and delivery time selection field, as well as modify the borders around the windows. They did it within just a few hours. Huge thanks to them—the support is fantastic. Highly recommend!

Bake or Eat Sweets

Oct 22, 2024  on Shopify

Ive been needing an app like this for a long time and finally I have it in my shop! installing was a breeze and the help with my questions were quick and thoroughly answered. :) Truly happy with this new app, now that I don't have to redirect my customers to another app for scheduling pickup. Thank you!

The Picnic Box BOI

Oct 20, 2024  on Shopify

I have had such a great experience setting up the Bird Pickup app, so far. Nitin, Lokesh and their team are so helpful and seem to be available at almost anytime. Brilliant service, thank you.

Dandelion Art and Home

Oct 20, 2024  on Shopify

Very pleased with functionality and customization. Tech support is outstanding and customer service is very responsive.

Alfies Peruvian Alfajores

Oct 14, 2024  on Shopify

Muy atentos, puntuales, ayudan muchísimo en lo que uno necesita. Siempre están disponibles y la aplicación es perfecta. Manejo un bakery y tengo algunas órdenes para local delivery y otras envío nacional, y la aplicación funciona muy bien para ambas

Balabudgee

Sep 29, 2024  on Shopify

Fantastic support helped resolved all my issues and many more, a great staff member at Bird! Thank you

Avery Chocolatier

Sep 25, 2024  on Shopify

The team has been incredibly helpful. I've communicated with them through live chat, and each time they quickly resolve any issues, going the extra mile to assist with all technical difficulties. The app is easy to use and solves all my delivery and pickup management problems. Thank you very much!

Toke Truck

Sep 25, 2024  on Shopify

Perfect for businesses that want to take advantage of local delivery and in-store pickup. Their service department is THE BEST!!! They thoroughly helped me with all my setup questions.

dunebread

Sep 17, 2024  on Shopify

Love it! Right price point + features and support team is awesome with basic customizations. Perfect for my fledging bakery.

BellaFleur UAE

Sep 13, 2024  on Shopify

I had a great experience using this app, Lokesh was super helpful in assisting with the setup. I highly recommend it!

PAULINE MACARONS

Sep 12, 2024  on Shopify

This app does exactly what needs to be done a business that both ship and have collection form a shop. I spent lots of money hiring developer to have my website doing this. At the end, purchasing the dvance option was the best thing I could do ! It makes my life a lots easier as a small business. The customer support is outstanding. Always happy to help in a very quick time !

Sweet Vibes

Sep 12, 2024  on Shopify

We recently switched to this app after encountering some issues with our previous one, and it's been a great experience so far! We're getting everything set up step by step, and the process is going smoothly. The team behind the app is incredibly dedicated, always ready to help where needed, and their responses are super quick. We're really pleased with how things are progressing and excited to keep moving forward!

Blushfloral

Sep 03, 2024  on Shopify

Super application avec un chat dédié qui est aux petits soins! Si vous avez le moindre problème ils sont là pour aider.

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