Very handy! Works well, straightforward and super simple. Anytime I was struggling with figuring set-up it was often because I was thinking far too complex, and the solution ended up being simple! I also appreciate the live support, and access to all the helpful tools & videos- they are super easy to follow and beginner friendly.

excellent customer service! They were able to fix my issues quickly so I could get my store live!

Thank you Lokesh for support every setup :)

We had a very unique request as a florist needing to customize the Pickup/Delivery App for our website, and the support team went above and beyond! From updating our header with the zip code checker to considering feature requests specific to our shop, they were responsive, helpful, and truly collaborative. It's rare to find tech support that really gets small business needs — we felt heard every step of the way!

We needed an app where customers can schedule their pick up date and time (Even on the same day as soon as 15minutes) after their order. This app is great for pick up and also delivery. The customer support is highly responsive and helps with the app customizations we need. We are using the paid version and will continue as the customer support greatly helps us

Swagnik provided outstanding support with setting up the widget. He was incredibly helpful, responded quickly, communicated clearly, and resolved everything professionally. I’m truly satisfied and will definitely reach out again whenever I need help. This is hands down the best support experience I’ve ever had!

Great app and even better service! Our business has various restrictions due to alcohol sales, and because we are a small, scrappy team, we've needed a little more hands on support. The team responds quickly and is extremely helpful. We are thankful for the support, and definitely recommend this app.

Great customer service

We’ve been using the Bird Pickup Delivery app and couldn’t be happier with it. The product itself is fantastic—clean, reliable, and packed with the features we need to streamline our local delivery operations. But what really sets Bird apart is their customer support. It’s truly next level. Recently, we needed some changes to our order notifications, but our developer was unavailable. We reached out to support expecting some instructions—and instead, Niraj from their team went ahead and made the changes for us. Problem solved, no back-and-forth needed. This isn’t a one-off experience either. Every single time we’ve contacted support, they’ve been responsive, efficient, and incredibly helpful. They don’t just respond quickly—they solve problems. A+ product. A++ support. Couldn’t ask for a better experience.

Amazing support, keep it up!

I was so thankful for Bird's quick response when customers were able to select in store pick up for orders that needed to be shipped. They were able to resolve it quickly and we were back up and running properly within an hour.

You cannot Beat this App. The app is the best pickup and delivery app for Shopify And Amazing Support.

I have recently downloaded this app. I needed to be able to offer Shipping, Local Delivery and pickup with different dates, times and order limits for each different option and this app not only offers those functions, but the amount of other settings, restrictions & pricing that i can apply to each option is amazing. The functionality far exceeds other date picker apps i have researched and this has given us the ability to set up our delivery options exactly as i need. The help from the team i have received during set up has been fantastic. I would definitely recommend this app.

Good app, easy to use & support is always very quick & helpful

The Bird crew is top tier in their product and support. I have been using them for years and they continue to improve their quality app. I highly recommend them.

This team helped me extensively while setting up our in- store pick up feature. All who contributed were very patient, thorough and responsive. Now that its been up and running, its been seamless for our team to use. Highly highly recommend this app and this team!

Fijne service en duidelijke app. Denken graag met je mee.

Excellent customer service. Lokesh was extremely helpful and kind.

best customer service and support from any app in all of shopify! They answer questions in seconds!!! They are incredible!