Store Pickup & Delivery Date App Review for Shopify

Customer reviews: Bird Pickup Delivery Date

The Store Pickup & Delivery Date app helps Shopify merchants streamline order fulfillment with flexible pickup and delivery scheduling. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (427)

Overall rating

5

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What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

Exceptional customer support that is quick, friendly, and efficient.
Easy to set up and configure, even for those with limited technical expertise.
Highly customizable features to fit various business needs.
Seamless integration with Shopify, enhancing user experience.
Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

Occasional technical issues that require support intervention.
A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

TajaPanettone

Nov 25, 2025 on Shopify

App perfetta, servizio clienti fantastico!

Cribbin Family Butchers

Nov 19, 2025 on Shopify

Weinhandel Jolesch | Jolesch Gaststätten GmbH

Nov 18, 2025 on Shopify

We use the Bird Pickup Delivery tool, every time we offer near delivery and pickup (2-3 times per year). It allows our customers to choose between these options, pick a date and time (determined by us), and set so many more variables and exceptions. It is definitely our choice and recommendation. The pricing is also fair and structured to meet your needs. And now the support. I would have never gotten the settings right, if not for the great support! Arranging a meeting was super easy. Support understood exactly my issues and while there are already good instructions wich I received, I was offered the remote help, since it can get somewhat technical. Within minutes everything was taken care of and I could watch everything on the screen, which was a great learning. BirdChime, yout Tool is worth every cent and I can only compliment on your support. Thank you!

By Yours Truly Floral Studio

Nov 15, 2025 on Shopify

I love this app. Their customer support is outstanding. If I have a question their chat is always available, and it's so easy to use. Pricing is worth it for what it does to my online store. I highly recommend!

Short Winter Soups

Nov 07, 2025 on Shopify

Chat support very helpful!

nutmegspiced

Nov 06, 2025 on Shopify

Just had an amazing experience with Anmol. I was helped with configuration of this App and he explained everything clearly and professionally. I recommend this App to anyone doing local pick-up, delivery and shipping.

Local Dog

Nov 04, 2025 on Shopify

Very helpful and patient, thank you!!!!

The Lophie Project

Nov 03, 2025 on Shopify

Great app, customer service is extremely quick to respond and help solve any problems. Highly recommended!

Sunbeam Air Plants

Nov 03, 2025 on Shopify

Endlessly customizable and wonderful customer service. Great for this one-woman show to handle lead times and delayed shipping/delivery for the holidays.

Choco Cheese

Oct 30, 2025 on Shopify

One the most amazing customer support I have ever had! the support is always available and always willing to help.

That’s so Sweet

Oct 25, 2025 on Shopify

Fixing any little problem I have :)

Lynn’s Eternal Flowers

Oct 22, 2025 on Shopify

Customer services was great, very helpful.

ART BOUQUET

Oct 22, 2025 on Shopify

Excellent app! Amazing customer support! Thanks to Atinder!

Magnolia Floral Studio

Oct 17, 2025 on Shopify

As a florist, it’s essential for our customers to easily choose their preferred delivery or pickup date — and this app makes that possible! When I switched to Shopify, I was initially worried to see that feature wasn’t built in, but after a quick search, the Bird App turned out to be the perfect solution. It’s worked wonders for our shop and integrates seamlessly with our POS tablet. I especially love that it syncs with our Google Calendar, allows for customizable rates and delivery charges (or uses your existing Shopify settings), and is very reasonably priced. The support team deserves a special mention — getting in touch and setting up a video call was smooth and easy. They went above and beyond to answer all my questions and even helped with some Shopify back-end setup outside of their own app. Highly recommend!

Dinner on the Table

Oct 15, 2025 on Shopify

iDevour

Oct 14, 2025 on Shopify

Try helpful support - can recommend.

sweetaschoicebakery

Oct 13, 2025 on Shopify

very helpful in organising deliveries and schedules

rabbitrewards-Turtledelivery

Oct 08, 2025 on Shopify

Thank you for support every setup :)

Wee Bonnie Florist

Sep 30, 2025 on Shopify

Wooow Balloons

Sep 18, 2025 on Shopify

I love the app and 100% recommend to all the business out there to use it they customer service is amazing fast and reliable, thanks team for always supporting our small business :)