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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (433)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

David Christopher's

Dec 17, 2024  on Shopify

Amazing support. I was having issues with my store, and support solved it quickly. I would recommend this app for anyone who values support and needs to offer store pickup, delivery, and/or shipping. Allow the team to walk you through it when you install it, and you won't have any issues.

Fahads Food

Dec 15, 2024  on Shopify

The App works really smooth and the support team has a quick response time. They offered a quick and easy solution.

The Hanako

Dec 15, 2024  on Shopify

There were a lot of other apps I was looking at using and Bird was not only the best option, but most helpful. Their customer service is EXCELLENT. Swaraj was very attentive and helpful when helping resolve any issues regarding Bird as well as catering to me and my customers needs. I plan on using this long-term for my business. Thank you Bird!

Ebafarmen Avel & Foder

Dec 13, 2024  on Shopify

Splendid support. Niraj answered me within minutes and helped me with widget placement issues on the spot. 5/5 stars

The Brunch Paris

Dec 10, 2024  on Shopify

Thank you very much for such a great app ! The customer service is very quick and helpful ! I recommend this app to everyone who is delivering their products by their proper means ! Thank you !

Vitality Barn

Dec 09, 2024  on Shopify

I'm blown away by how quick and helpful the customer care team is. I needed a calendar feature that could be tailored to my different pick up locations and this app provided that and so much more! I reached out via the chat feature when i found a glitch during check out. The customer support and help i received from Lokesh was fantastic! He was efficient, friendly and went above and beyond helping me with way more then just what i initially asked for help with. The support alone is worth the app purchase, Thanks again!

Dougherty Theaters

Dec 07, 2024  on Shopify

Tech support is the best! I use the free version of Bird while I build my business and tech support still took much time and effort to help me with some coding issues.

Microbite Farm

Dec 06, 2024  on Shopify

Experience has been nothing shy of phenomenal. These guys know what customer support is all about. Every time I've had questions or wanted to make adjustments. They've always had a solution. Completely recommend them!

Junglicious

Dec 06, 2024  on Shopify

the customer service is explicit. i've experienced some problems with a bug (with shopify itself!) and the team has been extremely helpful. Immediately reacts and goes out of their way to help out and find solutions. Right now everything works perfectly and I'm so happy that I got this app! the only thing I would like Shopify to do, is fix the bug so pickups can be enabled on both the app and shopify. Besides that it's amazing. And again, the app itself has nothing to do with this. Works perfect with Google calendar, mails, orders for pick-up or delivery... love it!

Greenhouse.shop

Dec 05, 2024  on Shopify

I had an issue entering a code snippet and got help in a matter of minutes. Customer service is top notch!

Adicto y Adicta

Dec 03, 2024  on Shopify

Nos ha funcionado perfectamente y el servicio al cliente esta muy bien, es rapido y te ayudan un montón.

CAPRICCIO

Dec 03, 2024  on Shopify

I've tried many delivery apps and this is the best without a doubt. Also the support is amazing, they always respond super fast 5/5

6 Oz. Bakery

Dec 01, 2024  on Shopify

Great little app where customer's can pick there pick and delivery days. Gives my customer a lot of flexibility and customization when it comes to there oder. Easy to manage order especially with the order calendar. it organises orders in the order of the earliest delivery/pick up dates. The customer service is great. Quick response and very open to go the extra mile to make sure we get what we asked for.

Five Plus Foods Pty Ltd

Nov 28, 2024  on Shopify

The app works really well. But the absolutely amazing thing is the customer service. The team is super responsive and supportive. They helped me with an urgent issue that ended up not even being due to their app - it was a shopify payments issue. Thanks Lokesh!

Qooqilah

Nov 28, 2024  on Shopify

Essential app for managing customer delivery booking according to my business schedule needs. The support team (real people!) was very helpful and dedicated to customise it the way I need.

Local Kitchen Co

Nov 25, 2024  on Shopify

Great App, and excellent support - Suyog solved the few issues I couldn't work out myself in a matter of minutes

Crap4Cash

Nov 24, 2024  on Shopify

I love the app so far! It's very simple to set up and the support team is very quick to respond and will not hesitate to help. Thanks guys!

PLUQR Oliebollen

Nov 19, 2024  on Shopify

Just had the most amazing experience with the customer service as I needed help setting everything up. Very patience and capable service which did not took hours. immediately you can chat with a person and not a bot. I am very satisfied and ready to crush the orders !

Your Pets Naturally

Nov 18, 2024  on Shopify

Very customisable app. The support has been excellent. This has everything I need, along with great support, what more could you ask for!

Greco Greens

Nov 17, 2024  on Shopify

I really can't say enough great things about this app. They are very quick to reply to support issues and always willing to help and see the issue through to the solution. Their subscription system is tiered so you start out with a free tier that gives you 70% functionality (and 95% of the essential functions) and as you make more sales, they charge you more, which is really really nice and very refreshing (normally you are charged $60+/month with no other options). Their interface is easy to understand and navigate and there are a ton of options that allow you to work-around anything you would run into. Thanks again for providing such a great app!

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