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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

Reviews (433)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

nienie cake

Apr 23, 2024  on Shopify

BirdChime is the ideal choice for managing my pickup and delivery options! It blends seamlessly with my site's aesthetic and offers just the right customisation I need. Special thanks to Vikash for his helpful and responsive support. Highly recommended!

Indoo

Apr 23, 2024  on Shopify

This is my first shopify store and i had a lot of questions about how to customise delivery for my food shop. Birdchime team was super helpful and within 30minutes all my payment and delivery options were sorted!

Two Flowers

Apr 18, 2024  on Shopify

The support team with this app is amazing. They respond incredibly quickly and immediately fixed some of my setup errors for a smooth checkout process. Thank you Lokesh!

Little Lily Cakes

Apr 14, 2024  on Shopify

Such an amazing team. Every time I need help I am assisted straight away. The app is easy to use, practical, user friendly and looks great. Honestly the Bird team as so incredibly helpful and I appreciate everything they do! I will continue to use them with all of my other clients.

Glorist

Apr 12, 2024  on Shopify

One of the best customer support. I've tried other apps but this one is no doubt one of the most responsive customer support I ever experience. There are also instances that their technical team help me on some problems even not related to their app feature. I really appreciate their willingness to help. Also open for suggestions on improving their features.

Jolie Flower Shop

Apr 12, 2024  on Shopify

Lokesh was so helpful setting up the app. The customer service is top notch, Lokesh went an extra mile and helped setting the app as well as adjust my Shopify settings. The app provides convenient calendar picker for delivery and pick up, perfect for florists like our shop. So happy!

Sprinkles_By_Shweta

Apr 12, 2024  on Shopify

I have started using this app. This app has made easy how pickup and delivery date needs to be configured for my site. Niraj has been very responsive and helpful in setting up the app. Thanks

Stone and Garden Direct

Apr 11, 2024  on Shopify

Amazing. This app does everything I need it to and the support team are the best I've been in any app I've used before. They are incredibly good at what they do and can sort problems out quickly and efficiently. This is one of the only apps I truly believe is brilliant value for money and I would recommend it to anyone who has complicated shipping rules. 5/5 Would definitely recommend and if you have trouble setting anything up contact customer support and they will do their very best to sort it out .

Hilton & Family Butchers

Apr 06, 2024  on Shopify

Couldn't recommend this app and the team enough. I am very cautious when installing new apps and do a lot of research, and BirdChime not only integrates really well with shopify, but also have an excellent support team. I have been in touch with Atinder and Lokesh when I got a bit stuck and they both when above and beyond to help me out!! 10/10 app and service!!

Petal and Pitchfork

Apr 06, 2024  on Shopify

This app works perfectly for my needs. I am a flower farmer and floral designer and need to balance my available days for floral deliveries with farm work. I am able to set up the calendar so that my customers can see, and choose, with ease, my available dates for flower deliveries. The customer service is incredible.

BONGVEGGY

Apr 04, 2024  on Shopify

Absurb app. I installed it in my store, and it blocked all live orders, shipping and checkout functionality in my store. What a mistake! I even uninstalled the app, still my store has critical issues now because of changes made by this app to my store source.

Puff Elegance

Apr 04, 2024  on Shopify

Le staff est très compétent et présent. L'application est très utile pour les remise en mains propre.

Brit's Boards LLC

Apr 01, 2024  on Shopify

Amazing App to navigate your store on local delivery and pick up. The customer service team is awesome. They respond quickly with any issues and also help guide you with any problems. I highly recommend this app.

Milles Fleurs

Mar 26, 2024  on Shopify

More than satisfied with the app! It's easy to use and even as it became more specialized, the support team was always there to help. This includes the shipping options, as well as local delivery and in-store pickup. Maximum power and responsive support team! All issues were resolved, and I can only recommend the app to everyone! Awesome...

Night Apple Kpop

Mar 19, 2024  on Shopify

Tried similar apps before, but this worked best for my needs. Excellent customer service. I've asked for help many times and they've always responded and resolved issues quickly.

Del Patio Bakehouse LLC

Feb 03, 2024  on Shopify

So far the app has been great and easy to set up. As the other reviews have mentioned, the customer service really is amazing. You are speaking to a person who is nice and willing to help. Niraj helped me set up some specific delivery rules for one product, and I'm not sure if he could tell, but I was a bit confused. He was super patient and stayed with me until my issue was resolved.

Coco LeFor

Feb 01, 2024  on Shopify

It is the best app of this type, been building my site out and it is the most customizable one. I need options to ship, local deliver, and store pickup, and this app delivers (pun intended). The team of this app is EXTREMELY helpful and responsive, all my issues have been solved quickly, they even added a feature a few days after I mentioned it. Highly recommend! In reality, this should be built into Shopify.. its that good.

Engineered Sleep

Jan 10, 2024  on Shopify

Amazing customer service and this app has worked perfectly for us. It made choosing how something can ship very simple for our customers. Everytime I needed help the team was available instantly for a live chat and would even knock out the connections I could not figure out myself.

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