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Customer reviews: Bird Pickup Delivery Date

Develop by BirdChime

The Store Pickup & Delivery Date app helps Shopify merchants streamline order fulfillment with flexible pickup and delivery scheduling. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (409)

Overall rating
5

What Merchants Think

The "Bird Pickup Delivery Date" app is highly praised by merchants for its ease of use, robust functionality, and exceptional customer support. It's been a game-changer for many businesses, especially for those new to setting up delivery and pickup options on Shopify. Merchants appreciate the app's ability to seamlessly integrate with their stores and provide customizable solutions tailored to their specific needs. The support team is consistently highlighted for their quick responses and willingness to provide extensive assistance, making the app a favorite among users.

Key Strengths

  • Exceptional customer support that is quick, friendly, and efficient.
  • Easy to set up and configure, even for those with limited technical expertise.
  • Highly customizable features to fit various business needs.
  • Seamless integration with Shopify, enhancing user experience.
  • Provides a comprehensive solution for managing delivery, pickup, and shipping options.

Common Concerns

  • Occasional technical issues that require support intervention.
  • A rare instance of causing a conflict with Shopify's backend (although resolved quickly by support).
  • Desire for more language translation features (e.g., prefer it in French).

Final Thoughts

Overall, "Bird Pickup Delivery Date" receives high marks from merchants and is recognized as an invaluable tool for businesses handling complex delivery options. Its standout customer service and robust features make it a top choice for store owners, with many recommending it highly to others. Despite minor issues, the team's responsiveness and helpfulness appear to mitigate most concerns effectively, ensuring a smooth user experience.

CAPRICCIO

Dec 03, 2024  on Shopify

I've tried many delivery apps and this is the best without a doubt. Also the support is amazing, they always respond super fast 5/5

6 Oz. Bakery

Dec 01, 2024  on Shopify

Great little app where customer's can pick there pick and delivery days. Gives my customer a lot of flexibility and customization when it comes to there oder. Easy to manage order especially with the order calendar. it organises orders in the order of the earliest delivery/pick up dates. The customer service is great. Quick response and very open to go the extra mile to make sure we get what we asked for.

Five Plus Foods Pty Ltd

Nov 28, 2024  on Shopify

The app works really well. But the absolutely amazing thing is the customer service. The team is super responsive and supportive. They helped me with an urgent issue that ended up not even being due to their app - it was a shopify payments issue. Thanks Lokesh!

Qooqilah

Nov 28, 2024  on Shopify

Essential app for managing customer delivery booking according to my business schedule needs. The support team (real people!) was very helpful and dedicated to customise it the way I need.

Local Kitchen Co

Nov 25, 2024  on Shopify

Great App, and excellent support - Suyog solved the few issues I couldn't work out myself in a matter of minutes

Crap4Cash

Nov 24, 2024  on Shopify

I love the app so far! It's very simple to set up and the support team is very quick to respond and will not hesitate to help. Thanks guys!

PLUQR Oliebollen

Nov 19, 2024  on Shopify

Just had the most amazing experience with the customer service as I needed help setting everything up. Very patience and capable service which did not took hours. immediately you can chat with a person and not a bot. I am very satisfied and ready to crush the orders !

Your Pets Naturally

Nov 18, 2024  on Shopify

Very customisable app. The support has been excellent. This has everything I need, along with great support, what more could you ask for!

Greco Greens

Nov 17, 2024  on Shopify

I really can't say enough great things about this app. They are very quick to reply to support issues and always willing to help and see the issue through to the solution. Their subscription system is tiered so you start out with a free tier that gives you 70% functionality (and 95% of the essential functions) and as you make more sales, they charge you more, which is really really nice and very refreshing (normally you are charged $60+/month with no other options). Their interface is easy to understand and navigate and there are a ton of options that allow you to work-around anything you would run into. Thanks again for providing such a great app!

The Bundt Shoppe

Nov 17, 2024  on Shopify

This app is absolutely incredible! I’ve been searching for a solution for my e-commerce business, which also has three retail locations, and needed an app that could handle pickup, delivery, and shipping all in one and get email notifications to each location for my staff. This app is perfect and was so easy to set up. Also, the customer service was incredible, he answered my questions and fixed any issue I was having. I definitely recommend this app.

Lupin Botanical

Nov 17, 2024  on Shopify

Nitin and the help team at Bird have been great - they were able to help out by solving an issue that I was really struggling with. They took the stress out of a very stressful situation! Keep up the good work :)

YourGrocer

Nov 13, 2024  on Shopify

Very attentive support. Had a question and it was resolved very quickly. Definitely the best of these apps on the marketplace!

Mariscos Galicia

Nov 10, 2024  on Shopify

11/10 customer suport of an already super easy to implement and yet effective tool. 100% recommended.

Keto Goodies UAE

Nov 05, 2024  on Shopify

Thanks so much Bird for the fast assist and excellent service and Thank you Lokesh for your immediate rescue! You guys are the best!

Lilys Everbloom DE

Nov 04, 2024  on Shopify

Super fast, like literally within minutes support, easy to use and configure even though my shop is a bit different than usual. Thank you so much Bird Pickup team!

The Apple Gal

Nov 03, 2024  on Shopify

I got very quick help with resolving a bug during set up. I haven't used the app in a live environment yet, but given the positive experience so far, I'm expecting good things!

Kvetka Flower

Oct 25, 2024  on Shopify

I asked the team to change the fonts in the date and delivery time selection field, as well as modify the borders around the windows. They did it within just a few hours. Huge thanks to them—the support is fantastic. Highly recommend!

Bake or Eat Sweets

Oct 22, 2024  on Shopify

Ive been needing an app like this for a long time and finally I have it in my shop! installing was a breeze and the help with my questions were quick and thoroughly answered. :) Truly happy with this new app, now that I don't have to redirect my customers to another app for scheduling pickup. Thank you!

The Picnic Box BOI

Oct 20, 2024  on Shopify

I have had such a great experience setting up the Bird Pickup app, so far. Nitin, Lokesh and their team are so helpful and seem to be available at almost anytime. Brilliant service, thank you.

Dandelion Art and Home

Oct 20, 2024  on Shopify

Very pleased with functionality and customization. Tech support is outstanding and customer service is very responsive.

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