8.3
Zapiet ‑ Pickup + Delivery logo

Zapiet ‑ Pickup + Delivery

Develop by Zapiet

$29.99

/ Month
14 Days Free Trial

Supercharged scheduled pickup, delivery and shipping orders

Shopify pos integration
Delivery zone management
Scheduled pickups
Local delivery management
Shipping order coordination
Date-and-time picker
Order limits setting
Order data export
1,392 Reviews
8.3

About Zapiet ‑ Pickup + Delivery

Launched Feb 17, 2015

Categories

Built by Zapiet

Email :

[email protected]

Address

14 Horncastle Road, Louth, ENG, LN11 9LD, GB

Website Support Portal Privacy policy Tutorial FAQ Document

Introduction Video

Description

Give customers multiple ways to get their order by offering in-store pickup and local delivery

Make it easier for customers to get their hands on your products. They can choose where and when they want their order delivered, or they can stop by your store and pick things up themselves while you manage it all within a single dashboard. Zapiet is great for: brick-and-mortar businesses or merchants looking to deliver orders locally.

Make it easier for customers to get their hands on your products. They can choose where and when they want their order delivered, or they can stop by your store and pick things up themselves while you manage it all within a single dashboard. Zapiet is great for: brick-and-mortar businesses or merchants looking to deliver orders locally. more
  • Add a date-and-time picker to your online store
  • Easily manage delivery zones, rates, and order limits
  • Effortlessly manage all your pickup, delivery and shipping orders
  • Integrate with Shopify POS so you can coordinate orders in-store
  • Export orders to CSV, Google Calendar, Zapier and Klaviyo

Pros

  • Supercharged scheduled pickup, delivery, and shipping orders
  • Allows customers to choose where and when they want their order delivered or picked up
  • Single dashboard for managing all orders
  • Date-and-time picker for online stores
  • Easy management of delivery zones, rates, and order limits
  • Integration with Shopify POS for in-store coordination
  • Ability to export orders to CSV, Google Calendar, Zapier, and Klaviyo
  • Highly praised customer support team with individual mentions of helpful representatives
  • Responsive to fixing issues promptly
  • Positive reviews about customization capabilities and solving specific issues

Cons

  • Reports of issues with customer service responsiveness and long wait times
  • Complaints about the billing process and refund difficulties
  • Issues with the app not supporting certain functionalities such as subscriptions without upgrading Shopify
  • Frequent need for human intervention to resolve issues
  • Some users experiencing confusion and downtime affecting their business transactions
  • Complications related to configuration and widget functioning

Rating And Reviews

Babka ATX

Nov 17, 2024  on Shopify

foodtogether

Nov 16, 2024  on Shopify

Micro Acres OWB

Nov 16, 2024  on Shopify

The app is so easy to use. Better yet, I had an issue, and that is mainly because my offerings are unique; I reached out for support, and Leo was phenomenal with his support. He was very thorough, understanding, and patient and could fix all of my issues fairly fast.

The Calzone Kitchen

Nov 16, 2024  on Shopify

Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible.

The Flower Shop

Nov 14, 2024  on Shopify

Super helpful! Wouldn't be able to have my site working properly without their help!

Eston's Bakery

Nov 14, 2024  on Shopify

I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be emailed to me. That was great so that I can review the information anytime later and didn't have to remember it. I love Zapiet - Pickup + Delivery and have been using for 7+ years. It works great for our online store and haven't found anything better for our needs. I would definitely recommend trying this app! Thanks to everyone at Zapiet and keep up the good work!

Menta Flores 🇲🇽

Nov 14, 2024  on Shopify

They help me to solve my issue very quick and easy. Thanks

Tipton & Hurst

Nov 13, 2024  on Shopify

Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min

Woodbourne Deli

Nov 13, 2024  on Shopify

We had so much help from Manuel today- he was so quick to respond and sorted everything in a timely manner. Such a help, great service! Thank you Manuel

Harmony Harvest Farm

Nov 12, 2024  on Shopify

Sandy was so incredibly helpful! Not only did she help me solve the problem I was having, she voluntarily identified other ways to make the checkout process clearer and less confusing to our customers! I couldn't be happier!

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