Zapiet solves my small businesses local delivery logistics issues, along with the associated communications. Allows our customers to select both pick up and delivery dates. Compared to other apps, it is easy to set up. I did it fairly quick and got it integrated into my store. The AI support Zach, is quite good. Helped my troubleshoot. Live tech support is available very quickly. I worked with Krystabel who was terrific! Recommend the app.

I was able to connect with somebody right when I was in the middle of a little crisis and Betty was so accommodating and was able to rectify the problem I was having with my rates and distance. I’m learning not to do it myself and let the pros take over and I’ll do what Im good at… Baking!! Thank you Betty for your amazing expertise, professionalism and patience! You’re the best!!!

Outstanding Support from Leo at Zapiet! I was going around in circles trying to fix a frustrating “No stores available with your item” error at checkout, and Leo jumped in with first-class support from start to finish. He patiently walked me through the issue, identified the conflict with Shopify’s native pickup option, and not only resolved it but also tidied up the flow and wording at checkout — even modifying the theme code to make everything look perfect. Genuinely one of the best support experiences I’ve had — fast, friendly, knowledgeable, and proactive. Thank you, Leo!

The app is really great and the support team especially Muiz have been quick to help and resolve any problems I faced with setup.

We've been using Zapiet and it’s been a game changer for our business. The app itself is incredibly flexible and integrates smoothly with our Shopify store, exactly what we needed to manage complex delivery windows and location-based options. What really stands out, though, is the support team. Every time we’ve reached out, the response has been quick, professional, and genuinely helpful. Whether it was a small configuration question or a more technical request, the team has always gone above and beyond to get things sorted promptly. Highly recommend Zapiet to any store needing advanced logistics. The app is powerful, and the support is second to none. Thanks again

Had such a fantastic experience working with Jessica from the support team! Went totally ABOVE AND BEYOND helping my bakery set up the custom pickup settings we need. Really spent the time to understand the problem and find the right solution. Plus, Jessica was quick to respond, a great communicator and had a great attitude.

We have used zapiet pickup + delivery for 5 years. We recently had a great customer support experience with Sandy who fixed an issue we had encountered in a very short time and to our satisfaction. Many thanks

Valentina is a very good support, honestly their team helps me with all of my questions, they're very patient and they've fixed all my problems!

Support is very good. They don't just send you the link to fix the issue, they actually do it for you. Thanks again.

Incredible app with a ton of features. Great for growing stores and the service is top notch! Update: Not only has this app been incredible since the beginning but Stephane went above and beyond to help with a necessary adjustment that I needed in order for my deliveries to run smooth. He created a workaround and spent a couple of hours with me until it was complete. Customer for life! Thank you!!