Reactive and efficient, thanks! (The design of the app though isn't ;) I should be able to find a disable option by myself, it shouldn't be hidden at the end of the settings), to pass on to the product/design team :) )

Great support, Sri made a custom plan with a feature that was missing, although i don't know how i feel about functions of a paused plan changing.

I loved working with Betty. She was able to help with quickly solving my needs and she has a great sense of humor.

Service rep was very responsive and knowledgeable. Couldn't have asked for better service. I really appreciate your help. Rep: Jessica

Great app for managing shipping/delivery/pick-up, and the support team is top notch. The AI that gets you started is not bad, but once you skip to a human you get someone awesome. Recently, Jessica helped me with some issues I was having, and she went above and beyond.

Sandy went above and beyond to help me set up the app. Truly amazing, professional and friendly support. Sandy saved my day and made our cookies available for nationwide delivery with no stress, and with a calm, positive and reassuring attitude. I wish all customer service teams were like this. Five stars only because I can’t give more.

The support I received today was TOP TIER. I felt valued and appreciated. A simple chat for support on a very important issue at my store quickly turned into a voluntary phone call that solved the problem. Amazing support!

Always receive quick support! Thanks for your help with my checkout button, Pavlo! Appreciate your help so much!

Excellent app and outstanding support! We needed Zapiet to segment a city by postal codes and set up specific delivery areas and rates, and the app does it perfectly. The functionality is exactly what we were looking for. A special shout-out to Jeanette from the support team, who guided us through the entire setup process from start to finish and made sure everything was working flawlessly. Thank you so much for your help, Jeanette!

We have been using this app for over a year and we love it and it makes delivery and checkout easy with custom rates and zones. Sri was very helpful when I asked for support. Thank you!

Excellent customer service, and their AI customer service bot is also super helpful. I'm a new seller and just getting set up and they've made it easy. Thanks Zapiet!

Great support from Betty, Nandita Jeannette, Maria and Luis at Zapiet - super speedy and sorted out our theme niggles really effectively - also very patient whilst we learn how to use the system. Thank you, you guys are amazing

This app is awesome! Using this in combination with the Rates by Distance app has finally allowed us to offer local delivery to our customers fairly. After spending hours going around in circles trying to make certain parts work, I finally reached out to support, and they were so incredibly helpful, even fixing some issues I hadn't realized were there! Having quality support makes a big difference, and their support is top-notch!

Solved my local delivery/shipping configuration promptly . Kind, professional and efficient service .

The support team has been incredible in helping resolve some issue that came up with the app and my Shopify setup. Between Betty & Pavlo, they were both so amazing at helping me figure out the conflicts I had with my store and now it works seamlessly. Thanks for the help and for making my life just a little easier

Helpful and attentive. I've gone through different changes, and they have been helpful through it all. Easy to use and they're available to help with the little things sometimes we overlook.

Zapiet est une application très complète, offrant de nombreuses fonctionnalités et disponible en plusieurs langues, ce qui la rend très pratique à utiliser. Nous attendons encore les modifications concernant les tests des e-mails de récupération pour finaliser certains paramétrages. Mais leur service-client se rend disponible dès que vous avez des questions !

Used this app for a few years now and very happy. Support team are brilliant and always on hand to help.

Absolutely BRILLIANT support from Jeanette and Lui! They solved our issues and even made our checkout better! BRILLIANT!

Jeanette took the time to find the problem, help me troubleshoot it, and even checked on things I was unaware of as a first time user. I am super impressed with the efficiency and scope of this support experience! Thank You! Went back for more support and Lui was exceptional in helping me to further customize our customer experience. I am very impressed by the availability and high level of support we continue to receive. Thank You!