Betty is patient, understanding and very detailed in going through the issues I was facing. She is always responsive and provides me straight to the point solutions to tackle my problem. I have not met such responsible and good service support team like her.

So happy to have found this app! Exactly what I needed. Betty from customer service has been super helpful and quick to help me set everything up as I need it.

Betty, was amazing. She was patient with us and has been providing very helpful support. She is quick to respond and get on a call when needed. What stood out for us was that she had scenario demos and would create a developer store just to test the solutions before she shared them with us. She also provides recommendations beyond the issues we raised. Thank you Betty!

Working with Jeanette was such a pleasure! She helped me get Zapiet implemented for our POS checkout and help solve some technical challenges unique to our store! thanks Jeanette!

Went above and beyond to ensure the app was seamlessly integrated into my store. Truly appreciate your professionalism and expertise. thank you!

Amazing support and amazing app . Works just as it should and they have a great support team always willing to help and get out of their own way even when the issue is not coming from them. Thank you!!!! Thank you Jessica!!! Keep up with the amazing work guys!

Excelente app, aquí en Chile nos ayuda bastante para organizar los despachos de nuestros pedidos y retiros. Agradecido por el buen soporte también.

I am not tech savvy but the customer service across the board helps me figure out if app is being buggy and resolves issue in real time. It is not often that we experience this level of high quality service in this industry. Totally worth my hard earned money. Try it out but make sure the app interface is working on mobile as well it is on your desktop because that's where the problem is likely to happen.

I just completed the initial setup for Zapiet together with Angelo. We have quite a complex setup with local deliveries, national shipping, and a pickup option. Angelo helped me exceptionally well, and we’re about 90% done with what we wanted. I’ll finish the final phase tomorrow, but for now, nothing but praise for the app and the excellent customer service. Regards, Stephan Stein

Leo (support) is really friendly and was so helpful solving my issue and it is solved within 20mins! thanks for the help!

Zapiet is a cool app which im trying out to use in my coffee roastery webshop, with the help of Stephan it went a lot easier and faster!

Krystabel in customer service solved a complicated issue I had, and did it while I was asleep. It was great news to wake up to in the morning! Thank you!

By FAR the best app support we have had in our transition to Shopify. Knowledgeable and fast with quick understanding of our unique needs. They left my store better than they found it. And the app absolutely rocks at doing the job it's designed to do. Thanks so much!

Ran into some issues when first installing and setting up this up (likely caused by us not the software), but between their AI Chat and quick live merchant support specialist, Jayne, we were back up and running quickly. Although could use some improvements with bulk edits and changes, Zapeit P&D has a ton of features and excited to get setup completed and start using it on our new site.

This app is so essential to my business and it fulfils its purpose to the max. The customer service is AMAZING whenever we have a quick question or a tech issue, Betty and the team are straight on it, willing to help and always able to resolve our queries. Would absolutely recommend Zapiet for delivery, pickup and shipping management.

Jessica with Zapiet was amazing- helped solve a store issue that caused lost revenue and spent extra time with us on chat to ensure everything was working properly. Thank you so much.

This app is absolutely fantastic! It supports us in so many ways, especially with tasks that aren’t possible through native Shopify features. The support team is also outstanding. A special thanks to Betty for going above and beyond with her assistance and follow-up. Truly exceptional!

Great experience with Zapiet! We rely on their app for order statuses, and when it briefly stalled, their team quickly resolved it. Highly recommend their reliable service!

I cannot find enough words, Angelo from Zapiet spent almost 3, 4 hours with me on the chat trying to help me out configure some complicated issues for my business needs. He successfully and patiently helped me out configure the app to the best he could. Thank you soooo much to Zapiet, and I recommend this app for any business need pickup and delivery.

Zapiet has had great customer service so far, and has been able to quickly customize text here and there and make sure the app is functioning correctly. Easy to set up and happy so far - no more deliveries outside our delivery radius!