What Merchants Think

Merchants generally have a positive impression of the "Zapiet ‑ Pickup + Delivery" app, highlighting exceptional customer service and the app's ability to streamline local pickup and delivery processes. Many users have found support staff particularly helpful in resolving issues promptly.

Key Strengths

• Outstanding customer service with rapid response times.
• Comprehensive and intuitive features for managing local deliveries and pickups.
• High degree of customization and integration, including with other apps.
• User-friendly interface with easy setup and usability.
• Consistently efficient in resolving problems and offering useful solutions.

Common Concerns

• Occasional bugs and glitches, especially with order dates and notifications.
• Some features are only available on the premium plan, which may feel restrictive to smaller businesses.
• Integration issues with other Shopify apps causing delays.
• Support for non-English languages is limited.

Final Thoughts

Overall, "Zapiet ‑ Pickup + Delivery" is highly valued by businesses needing efficient solutions for local delivery and pickup management. The app's robust feature set and stellar customer support make it a reliable choice for many merchants, although minor bugs and premium feature restrictions can occasionally cause inconvenience. The app is especially recommended due to the quick and effective resolutions provided by the dedicated support team.