They were professional and quick to address any issues that came up. Their commitment to resolving problems right away made the entire process smooth and stress-free. I would highly recommend their services.

As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.

Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.

Was facing some subscription billing charges issue as I am still testing the revamp of my website with the Zapiet App. I reached out to the supports team and Betty from support team was super quick in replies and efficient in expediting my ticket. Much appreciate! Hope when we settle with our website, the apps will run smoothly for us.

Outstanding customer service! Answered our questions quickly and helped us with a few special asks. :)

Sebastian & Angelo, are always going above and beyond to help me solve any issues I face, thank you so much for everything!

Leo did a fantastic job of supporting me with my website and also taught me how to do things myself incase of later issues. Such brilliant service!

Zapiet has been a wonderful app to solve our unique shipping, local delivery, and in-store pickup options. The back end is very intuitive with lots of customization. Their support team has been amazing, especially Jeanette! She responded quickly and took the time to hop on a call with us to work through any issues we were running into.

Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!

Todo muy bien, fue bastante amable. Y pudo ayudarme a solucionar mi problema. La recomiendo ampliamente.

Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.

Great app and the customer service was amazing!! Anggy was my customer service agent and she was seriously so helpful!!

Great help from Leo. That's why I choose Zapiet? Well if you tried the other "5star" apps, the customer service sucked, the interface and initial set up was appalling, like a kid was programming it. But when you install Zapiet, you pay for that service, set up and ease of having a great app in your store. The developers behind this app definitely know how to do it better than the rest. cheers!

Manuel was very efficient in getting my store up and running again! Zapiet customer service in general is always very helpful.

They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise

Pickup and delivery works very well in both online store and Shopify POS. The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over. Customer support was able to research both and help me navigate the process for both. I look forward to using these 2 together in the future

Too many Bugs. Most recently, the delivery date that the customer placed an order for was incorrect in the system, causing us to miss orders, and their response was "we are working on it, there is no ETA". It was quite smooth earlier, but have been facing too many issues recently.

Great app, great fast and kind support. Works as expected and is worth the money! The only thing to keep in mind is that the standard abandoned cart emails from Shopify won't work with the app because they bypass the date selection. With a modification, you could direct your customers to the cart instead of the checkout. This would work, but from a conversion perspective, leading them to checkout would be more effective. Additionally, if a customer opens the link in your email on a different device, they won't see any products in their cart because Shopify stores the cart locally in a cookie.

Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!

Excellent customer service! I integrate the shipping date selector on my site and it is a great feature!