Used this app for a few years now and very happy. Support team are brilliant and always on hand to help.

Absolutely BRILLIANT support from Jeanette and Lui! They solved our issues and even made our checkout better! BRILLIANT!

Jeanette took the time to find the problem, help me troubleshoot it, and even checked on things I was unaware of as a first time user. I am super impressed with the efficiency and scope of this support experience! Thank You! Went back for more support and Lui was exceptional in helping me to further customize our customer experience. I am very impressed by the availability and high level of support we continue to receive. Thank You!

Great support from Nandita Jeannette, Maria and Luis at Zapiet - super speedy and sorted out our theme niggles really effectively - also very patient whilst we learn how to use the system. Thank you

Zapiet’s app has been brilliant for our store setup — powerful features, very flexible, and integrates perfectly with our workflow. What really stands out is the exceptional support. Zack and Lui have both been incredibly helpful, providing quick, detailed responses and going above and beyond to make sure everything is working smoothly. Highly recommended.

Been using this app for years and it's great - intuitive and well thought out. The support is excellent, when I often have queries they are quick to respond. Shout out to Maria who got me out of a jam recently :)

Stephane was super quick to resolve our issue and answer additional questions - very impressed with the support.

This app is amazing! It does exactly what I need and more. While the tiers can be expensive, the program is pretty worth it overall. The support team in particular is amazing and very responsive. Lui did a great job resolving my issues and was super communicative!!

I’ve had an amazing experience using Zapiet – Pickup + Delivery on my Shopify store! The app has truly streamlined our delivery and pickup operations, making everything smoother and more reliable for both us and our customers. A very special shoutout to Lui, who went above and beyond to help us. His support was incredibly fast, friendly, and professional. He patiently guided us through every issue and made sure everything was set up exactly the way we needed. It’s rare to find this level of dedication and customer care, and we are genuinely grateful! If you’re looking for a dependable solution that offers flexible delivery and pickup options paired with outstanding customer service, I highly recommend Zapiet. Thank you again to the entire team, especially Lui, for such an exceptional experience!

Stephane went out of their way to help me. I was very confused and they were easy to work with and took it step by step for me. Top notch customer service! This was my first experience with the app, I am very pleased!

Absolutely BRILLIANT support from Jeanette! She solved our issues and even made our checkout better! BRILLIANT!

Zapiet not only create amazing apps, but they have a spectacular support team. Betty has helped me with every question I had during set up and maintaining the function of these apps on my website

I used Zapiet during the pandemic for a few years, then eventually moved my business off Shopify - but one thing that always stuck with me was how great their customer service was. Fast forward to now… I recently partnered with a company that’s back on Shopify and using Zapiet again and they did not disappoint. Their AI agent is solid, but working directly with Jessica reminded me exactly why I always liked this company in the first place. Jessica was perfect! Patient, knowledgeable, and genuinely helpful. She walked me through what I needed, then helped me with things I didn’t even realize I needed. She supported me with setup, configuration, and even other integrations. The level of customer support at Zapiet is next level. I don’t know how they hire or train such rockstars - but it shows. As long as I’m on this platform, Zapiet will always be a partner I choose to work with.

Jeanette took the time to find the problem, help me troubleshoot it, and even checked on things I was unaware of as a first time user. I am super impressed with the efficiency and scope of this support experience! Thank You!

Sandy is great and needs a raise. She explained everything thoroughly and was patient with me. You all are lucky to have her on your team.

Jeanette was incredibly helpful with our Zapiet setup! She made the tech support process easy and stress-free from start to finish.

Steph was more than amazing helping me to get resolve all my concerns and get my account up and running. Very knowledgeable and patient. I really appreciate all the help!

The app has made managing our deliveries and pickup services so much easier — it truly streamlines our operations. But its real strength lies in the incredible team behind it. Whenever we encounter even the smallest issue or have a new request, they’re always responsive and ensure we get the best solution possible. A special shout-out to Sandy, who was amazing, caring, and resolved a critical issue for us from start to finish in no time!

Rutvik is always really helpful and does their best to answer questions or solve problems as quickly as possible!

Great experience. He was very patient and took the time to explain everything in great detail. Thanks Stephane!