Incredibly helpful support, solved my issue immediately, and even suggested more ways I can improve my setup. So helpful!

I highly recommend this company because their customer service is stellar. Of course the app is amazing and all that jazz but customer service is crucial and they know how it's done! Anytime I had any questions I can reach them via chat which is reassuring. Mystic wasn't working properly and Jessica immediately fixed the error. She was quick and efficient:) 10/10 HIGHLY RECOMMENDED

We have been using Zapiet for years across multiple businesses. However, in recent weeks, something has been happening with incorrect tagging across all our businesses. Their support is unable to fix this and responds with massive emails. Highly do not recommend this app.

Absolutely fantastic support service. As a local business owner with no coding or html experience. The Zapiet support team is always super helpful and very detailed in resolving the technical difficulties I have with my shopify store!

Extrêmement satisfait du support technique. Mon problème a été rapidement pris en charge et solutionné, avec un agent (Lui) qui a été très disponible et bienveillant. Je recommande à 100%

Great support, was very impressed by the responsiveness and attention! The product is very flexible and integrated well with our site. We're very happy.

I must say that I was getting very frustrated getting this setup, but ask support for help and Jessica was amazing!! She basically got me all setup and running in a very short amount of time. There support saved the day. I would of probably uninstalled the app if it was not for her. Great job Jessica!!!

Le support a su répondre à ma demande ! Avec de la patience et pas mal d'explications pour qu'on puisse se comprendre sur le problème que je rencontrais. En 1h30 c'était configurer comme je le souhaitais !

Incredibly helpful support and suggestions helping me find the best solution for my Pickup & Delivery needs!

Jessica was extremely helpful and went above and beyond with helping with other things they noticed could be fixed. Thank you so much!

Very useful app and the best part is ultra prompt customer support. the chat bot guides you the best of its abilities and then they connect you to a human if the case is complex. My store had a very difficult and complex shipping logic to be applied. Jeanette (CS rep) proved an immense help in setting that up first on her test stores and went over and above to get that implemented on my store. The implementation saved us the cost of using shopify advanced plan. Thanks team Zapiet and special thanks to Jeanette from support. had a lot of patience to understand the complex case and walking me through the implementation.

Honestly, I was about to leave this at 2 stars and even seconds away from deleting the app after struggling for two days to get it working. Then I spoke with Jeanette — she completely turned everything around. She was patient, knowledgeable, and supportive, and she made the setup work exactly how my business needed. Because of her, this is a 5-star rating. She truly saved the app for me and gave me confidence to keep going with Zapiet. Thank you, Jeanette!

The app is really useful, and their support is always quick to help. Betty understand my issue and got it resolved for me in no time :)

I am not joking when I say that I have never had a better customer service experience in my life. Jessica just fixed problems I didn't even know I had. And she made the entire user experience the best it's been in 8 years. I cannot thank her enough.

Stephane from Zapiet was a DREAM. In a matter of a few moments he was able to identify the issue, resolve it and then took the time to explain it all to me in terms I understood. Michelle Cupcake Royale

Jessica (support team) is a magician! She helped diagnose a coding issue that was really frustrating. She was so kind and went above and beyond to get this figured out for us. This just made me true Zapiet fan.

Jessica was amazing! She listened to my need, heard what we needed, figured out the best way to tackle the issues, and fixed the problem. Great customer service!

Outstanding troubleshooting and support by Jessica! Thank you for fixing my issue. Zapiet is the best!

Jessica from support is incredible, she helped me fix a number of bugs that I think my dev messed up on installation and got the app working. Its looking great now!

I've tried 3 other pickup apps and this is the best. Pickup is a teeny tiny part of my business (less than 8 a month- sometimes only 1) so I didn't want to pay for something and I didn't want something too complicated. I'm on the free plan and have been for 6 months. Even though I'm on the free plan, the service has been incredible! It's easy to set up, works great, and you have help when you need it. 5 stars! Two other apps I used offered a free plan, but after using them for a few months, they said they could no longer offer a free plan. It felt underhanded since it's still advertised on the Shopify App store as a free forever plan. I think that's just part of their business model.