While the app, generally works fine, whenever i need help with changes, the support team are absolutely useless at giving help to get you back up and running quickly. They extend the downtime from proper use of the app, by being as unhelpful as they possibly can be.. Recommend finding a similar app from a company that can actually give you support and n to waste your money here..

A great application that works seamlessly between two stocks. The support is excellent, and issues are quickly resolved via chat. Raj was extremely helpful - highly recommend!

Does exactly what it needs to do. Is very affordable and the customer service is super helpful and responsive

Great customer service! I had several questions regarding setting up my feeds properly. I scheduled a Google Meet with Stock Sync to walk me through the steps. Super helpful and informative. I've been thoroughly pleased with this app. It saves a ton of time and headaches. Highly recommend!!

extremely good app, it has many rules you can set and their support is fantastic. Highly reccomended!!

Really useful and reliable app with great support service who are always there to help with setting up new feeds etc.

Perfect support, thanks to Suriyah, I can highly recommend this app and the support. Also apps works very great and help me to grow. Thanks!!

This application has been an absolute nightmare to deal with. I’ve tried it on both BigCommerce and Shopify, and the experience has been nothing short of disastrous. One of their agents claimed he would set up SyncX for me, but instead, he botched the process so badly that it resulted in the deletion of half my products. This has caused immense trouble for my online store, costing me significant time and money to re-upload the products. Not to mention, I’ve lost a considerable amount of business due to the deleted items. The lack of accountability from their team has only added to the frustration. Customer support has been utterly useless in resolving these issues or taking responsibility for the harm their actions have caused. Yas from SyncX reached out at one point, but their involvement didn’t lead to any meaningful resolution. Instead, I’m left dealing with the financial and operational fallout from their incompetence. I cannot, in good conscience, recommend SyncX to anyone. This app has caused more harm than good and has proven to be one of the worst decisions I’ve made for my business.

I want to take a moment to express my gratitude for Azza's outstanding support. Azza went above and beyond to guide me through every step. She was incredibly patient, understanding, and always willing to help me find the best way to present products that would maximize customer engagement and drive purchasing rates. Her expertise and willingness to assist, no matter how many questions I had, made a significant difference in my experience. I truly appreciate her dedication to ensuring that everything was set up just the way I wanted. Thank you, Azza, for your exceptional customer service and for making my experience with Stock Sync so much easier and more effective!

I had some issues getting it to work, and they got right on my issue and corrected it immediately. Thanks to Jor for his quick response and fix.

Have been using Stocksync for 3+ years now and it has worked consistently and reliably. As the needs of our store have changed Stocksync has been able to adapt with its deep level of configuration. The support staff have been top notch, knowledgeable, and dedicated, which has been most important for us. The support staff have been able to triage issues coming from the supplier all the way through to diagnosing issues within shopify, they really have gone above and beyond.

Really dig Stock Sync for integrating APIs in to Shopify. Also, the team at Stock Sync are so incredibly helpful in getting everything set up!

App seems to have a lot of features and addresses my pain points. Unfortunately support system is extremely inefficient with a non-supportive bot to chat to around the clock, and a human to respond to an email once in a blue moon. This is extremely frustrating for someone like me trying to set things up for two weeks now with no luck thus far. Will look somewhere else.

I just recently installed the software, but can't get the app to work with my store. I wrote twice to the technical support and zero response. Why would I spend any extra money on a company that can't even respond when I need them??

This application has been one of the most challenging I’ve ever used. I tried it on both the BigCommerce and Shopify platforms, and I encountered numerous issues throughout. Unfortunately, their customer support was unhelpful, which only added to the frustration. I cannot recommend this application based on my experience.

The app stands out with its intuitive design, making navigation effortless and features easy to use. Coupled with exceptional customer service that’s prompt and friendly, it ensures a seamless and satisfying user experience. Highly recommended!

At first I chose another company that had a 5 star rating. But it had 30-40 reviews. A complete failure! Then I turned to this service. Everything happens in the Shopify panel, they have videos on how to set it up. We set up some feeds that are currently working great. The initial setup took quite a while, but one connection was extremely complicated and they still managed to do it. Indeed, my store is currently working and synchronising stock from our warehouses and 3 other external suppliers. I update my nomenclature, my photos, my descriptions. We have over 100 emails in our correspondence and many cases that we have overcome!

Great app, awesome support couldn't recommend this app more. I have just moved to another platform and have installed this app again.

syncX: Stock Sync is easy to use, intuitive and very effective for updating my store inventory using my vendor's daily spreadsheet updates. This has saved us endless problems with customers ordering out of stock merchandise.

I've used this app for 3 different websites and started with the older version. I love the improvements and new look. Much easier to work with although some parameter input is still hard to understand. Tech support is always quick and helpful and answers all of my questions, or solves the problem. I highly recommend this app for both inventory management and adding and removing inventory to your store.