i have been trying to reach out to the team but no help was found. I need to link up my shop to my supplier soap API and ive tried reaching out and just the automatic bots no one anwered so far. I bought an year subscription and so far don't know if it was worth it

We’ve had such a great experience working with the SyncX team. Their support is always quick, professional, and incredibly helpful. Whenever we’ve run into a challenge, they’ve gone above and beyond to make sure everything is resolved smoothly. The team is knowledgeable, attentive, and genuinely cares about helping their customers succeed.

Super easy to use and when I needed some help with something that I was not quite understanding how to get it to do what I wanted they helped straight away with simple and clear instructions including screen shots of where to go. Great App! Saves me hours of time.

I’ve had a great experience using Stock Sync. I’ve also received great support and customer service from their customer support team. Excellent all around!

Chat support service is great, always friendly, efficient and helpful. If they can't resolve straight away, they always come back with a solution.

Fantastic App and customer service is 5* always fast responses if I need help. Raj patiently helped me resolve an issue swiftly.

UPDATE 13-08-25 From 2 stars to 4. Read the first review further down. New Review. The after some time did reach out and they seem to be working on the issues. It does seem as if, the genuie want to help. If they succed I dont now. 4 stars for now. Not sure what to think yet. at first glance it looks easy, but still has some issues with setup and variant SKU is missing in drop down. also when reach out to chat, its just an AI no person. even tried some of the "solutions" provided from the AI and that did not help. I think I might uninstall again, but maybe give one last try.

Ich benutze sie seit 5 Jahren und sie sind immer für mich da, wenn ich ein Problem habe. Sie haben mein Problem sofort gelöst.

Stock Sync is by far the best app I’ve used for inventory synchronization on Shopify. It’s simple, reliable, and does exactly what it promises. But what really makes it stand out is the customer service — the support team is extremely polite, helpful, and always responds quickly. They’re ready to assist with any issue to make sure everything works smoothly and no difficulties arise. I truly appreciate their professionalism and dedication. Highly recommended!

The app seamlessly handles our stock updates from multiple suppliers via SFTP, direct URLs, and file uploads, saving us countless hours of manual work. The flexibility and customisation options are fantastic, and we’ve been able to automate complex inventory workflows that would otherwise require expensive bespoke development. Support has also been reliable and responsive whenever we’ve needed assistance with more advanced configurations. If you're managing large inventories or syncing with external systems, Stock Sync is hands down one of the best apps on the Shopify App Store. Highly recommended!

Excellent app and excellent service. Had a stock feed issue and Raj fixed it right away. Couldn't ask for more. Highly recommended :)

Not sure what to think yet. at first glance it looks easy, but still has some issues with setup and variant SKU is missing in drop down. also when reach out to chat, its just an AI no person. even tried some of the "solutions" provided from the AI and that did not help. I think I might uninstall again, but maybe give one last try.

Excellent app, works perfectly for syncing stock levels between suppliers and you own site. Staff are very fast to respond and extremely helpful

SyncX is a great program and support really help get you going and answers any questions you have. They take their time to teach you how to setup the feeds and the import is fast. I love the auto schedule feature, and it updates instantly. It really is an AWESOME app.

Perfect for sync stocks from other websites trought google sheets. I found a bug and contacted their suport and they fixed it within 24H as they had proimses. Everything very good and easy to use

SyncX has been a very valuable app for our store. It made the uploading and updating of products from a major supplier via their API a much faster and easier task than we expected. The team went above and beyond to assist us in ensuring our store gets set up the way we wanted.

Support is amazingly helpful! Very fast response and helped with solutions to issues outside of their purview. They helped me with consolidating feeds, and choosing the best price plan :)

syncX: Stock Sync is by far the best app for stock synchronization, offering a wide range of options and customizations. It allows you to both generate stock levels for your B2B customers and import inventory from your suppliers, regardless of the file format. It supports virtually all standard file types and offers incredible flexibility when it comes to configuration. What truly sets it apart is the outstanding support team. They respond quickly and provide effective solutions almost instantly. Highly recommended for anyone looking to streamline and automate their inventory management!

A bit tricky to set up the first time, but the support team is very responsive and very helpful, so it is not an issue. Excellent App!

I had no idea how to upload my CSV file and was feeling a bit overwhelmed, but Raj made the whole process so easy and stress-free. He was incredibly patient, clear in his instructions, and genuinely kind throughout our interaction. It's rare to come across such helpful and supportive service — Raj went above and beyond. I'm so grateful for his assistance and wouldn’t hesitate to reach out again. Thank you, Raj!