The app is nice. However, customer service is unfortunately indifferent. Instead of calling back, they respond using bots. They just tell you to wait.

This app has cost us dearly , at first it zeroed all our quantities and last night it archived my whole product list! Support are always too slow and do not give feedback

Ottimo app. andrebbe solamente aumentato il tempo di update delle varianti perchè come è ora non è gestitbile per flussi di vendite sostenuti in // al negozio fisico.

Deze app heeft echt alles wat je nodig hebt om voorraden te synchroniseren met je leveranciers, eenvoudig nieuwe artikelen toevoegen en het updaten van producten in bulk. Echt een aanrader!

Stock Sync has worked great for everything I need. I have been using it on the free plan for several months now. Since I’m on the free plan, I manually sync my feed every morning. My feed processing is set up to filter for the products I want to sync and looks for certain fields to then update as-is or apply a formula. I’ve never had the sync do something wrong with the feed products - or the products already on my site. Also, the support is fantastic. I misunderstood how to use a specific feature of the app and reached out to support. They replied immediately and walked me through how to use that feature. I highly recommend this app!

El soporte hizo la integración de mi web a la api muy rápido, en solo 2 días! y la atención de Hanah por mail siempre ha sido muy cordial y responde muy rápido, muchas gracias!

The team at SyncX have been incredibly helpful and are quick to respond when you have any questions. The app is great for setting up multiple connections in a variety of methods. It's helped us connect our suppliers inventory to our own allowing us to better serve our customers.

The syncX team offers great support. Hanah was a great help identifying issue in our feed and getting our inventory back on track.

i have been trying to reach out to the team but no help was found. I need to link up my shop to my supplier soap API and ive tried reaching out and just the automatic bots no one anwered so far. I bought an year subscription and so far don't know if it was worth it

We’ve had such a great experience working with the SyncX team. Their support is always quick, professional, and incredibly helpful. Whenever we’ve run into a challenge, they’ve gone above and beyond to make sure everything is resolved smoothly. The team is knowledgeable, attentive, and genuinely cares about helping their customers succeed.

Super easy to use and when I needed some help with something that I was not quite understanding how to get it to do what I wanted they helped straight away with simple and clear instructions including screen shots of where to go. Great App! Saves me hours of time.

I’ve had a great experience using Stock Sync. I’ve also received great support and customer service from their customer support team. Excellent all around!

Chat support service is great, always friendly, efficient and helpful. If they can't resolve straight away, they always come back with a solution.

Fantastic App and customer service is 5* always fast responses if I need help. Raj patiently helped me resolve an issue swiftly.

UPDATE 13-08-25 From 2 stars to 4. Read the first review further down. New Review. The after some time did reach out and they seem to be working on the issues. It does seem as if, the genuie want to help. If they succed I dont now. 4 stars for now. Not sure what to think yet. at first glance it looks easy, but still has some issues with setup and variant SKU is missing in drop down. also when reach out to chat, its just an AI no person. even tried some of the "solutions" provided from the AI and that did not help. I think I might uninstall again, but maybe give one last try.

Ich benutze sie seit 5 Jahren und sie sind immer für mich da, wenn ich ein Problem habe. Sie haben mein Problem sofort gelöst.

Stock Sync is by far the best app I’ve used for inventory synchronization on Shopify. It’s simple, reliable, and does exactly what it promises. But what really makes it stand out is the customer service — the support team is extremely polite, helpful, and always responds quickly. They’re ready to assist with any issue to make sure everything works smoothly and no difficulties arise. I truly appreciate their professionalism and dedication. Highly recommended!

The app seamlessly handles our stock updates from multiple suppliers via SFTP, direct URLs, and file uploads, saving us countless hours of manual work. The flexibility and customisation options are fantastic, and we’ve been able to automate complex inventory workflows that would otherwise require expensive bespoke development. Support has also been reliable and responsive whenever we’ve needed assistance with more advanced configurations. If you're managing large inventories or syncing with external systems, Stock Sync is hands down one of the best apps on the Shopify App Store. Highly recommended!

Excellent app and excellent service. Had a stock feed issue and Raj fixed it right away. Couldn't ask for more. Highly recommended :)

Not sure what to think yet. at first glance it looks easy, but still has some issues with setup and variant SKU is missing in drop down. also when reach out to chat, its just an AI no person. even tried some of the "solutions" provided from the AI and that did not help. I think I might uninstall again, but maybe give one last try.