Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.
Key Strengths
Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
Wide variety and high quality of products, particularly from US and EU suppliers.
Seamless integration with Shopify, making product import and order management straightforward.
Responsive and helpful customer support.
User-friendly interface that simplifies the dropshipping process, even for beginners.
Options for branded invoicing and ordering samples to test product quality beforehand.
Common Concerns
Higher subscription and product costs, which might affect profit margins.
Occasional technical issues such as synchronization problems or app unresponsiveness.
Reported difficulties in handling refunds and cancellations.
Some users expressed dissatisfaction with the availability of free plans and trial policies.
Issues with pricing transparency and additional charges.
Final Thoughts
Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.
Volcatica
Oct 25, 2024
on
Shopify
Its a great app and makes the process of adding products to your page very seamlessly. With just a couple of click your store will be ready for sales. Browsing for products is easy as well with a broad amount of products to choose from. You can even use the filter buttons to include or exclude filters and get the precise products you want. Very happy with this app. Would recommend!
My Store
Oct 24, 2024
on
Shopify
I love the variety of products offered on Sprocket. I don't have to use different drop shipping sources to supply my store.
Durham's DS
Oct 24, 2024
on
Shopify
have great deals and good items. I highly recommend it and easy to navigate good overall ratings and good prices.
Verdant
Oct 23, 2024
on
Shopify
Thank you very helpful. Questions answered clearly. and i look froward to my journey with Spocket. really looking forward.
cosmoBliss
Oct 21, 2024
on
Shopify
I love the platform that has variety of products and affordable plans.
I'm thrilled to work with you in future.
CHM
Oct 20, 2024
on
Shopify
Spocket is the best app for our business! We love being able to offer curated, high-quality products from US suppliers, which means fast shipping and happy customers. The seamless integration with our store has made managing inventory and orders so much easier. Highly recommend Spocket for anyone looking to improve their product offerings and customer satisfaction!
SS69
Oct 18, 2024
on
Shopify
My experience with Spocket has been nothing short of infuriating. After canceling my subscription, they lured me into accepting a "free trial month" with the promise that my account would be automatically canceled afterward unless I chose to continue. Despite this clear agreement, they went ahead and charged me about €93 on October 19th for a service I didn’t want or use.
Their customer support has been completely unresponsive, providing no solutions or explanations. I have already filed formal complaints with the Better Business Bureau and am actively working to spread awareness of this issue. On Trustpilot, I’ve seen many other users with the same problem, yet Spocket continues to ignore them. To make matters worse, many of their positive reviews seem fake, likely written by bots or artificial intelligence, as those accounts have only reviewed Spocket and nothing else.
If you’re considering using Spocket, beware. Their billing practices are dishonest, and their customer support is practically non-existent. Don’t make the same mistake I did.
Stealthy Gadgets
Oct 17, 2024
on
Shopify
Very professional great customer service grade items great shipping and everything is easy to use on the website
NICHELLE’S CLOSET
Oct 17, 2024
on
Shopify
PERFECT APP FOR DROPSHIPPING YOU CAN’T GO WRONG ABSOLUTELY LOVE THIS APP ILL RECOMMEND IT TO ANYBODY STARTING UP BUSINESS
Amped Surf Skate Shop
Oct 16, 2024
on
Shopify
It’s very helpful app for dropshipping. Easy to work with. It could have little bit more products availability but for beginners I guess it’s fine:)
Trend Sip
Oct 15, 2024
on
Shopify
Unfair Billing and Poor Customer Service – Avoid!
I signed up for Spocket's free trial and thought I had canceled before the trial ended. To my surprise, I was charged $299 USD without any clear notification. Their confusing cancellation process and lack of proper communication led to an unwanted renewal.
When I reached out for a refund, Spocket refused, even though I had not used the service. They offered a free month, which was pointless since I had no intention of continuing. After researching, I found many others facing similar issues—unauthorized charges, deceptive practices, and poor customer support.You can check out the thread here: https://www.reddit.com/r/dropship/comments/ob83it/should_you_use_spocket/
Spocket's service feels like a trap. Be cautious if you’re considering using this platform. There are better and more transparent alternatives out there.
IMPORTANT: if you’re still seeing this review, it means they never issued a refund, despite their kind reply to this message
Shimmervee
Oct 15, 2024
on
Shopify
I have been using Spocket for a few months now and I do love it. I had an issue with my account and I thought it was going to be a headache to fix. I went to the in-app chat and spoke with Eleanor who was amazing and ended up fixing my issue in about 5 minutes. A+ experience so far.
Pet Shell
Oct 14, 2024
on
Shopify
best and fast customer support.
1 recommendation : please add product importing in your basic plan and if someone got order then he should pay you to process his order completely
Sea's Store
Oct 08, 2024
on
Shopify
It's really fast and simply it does the work for you and it brings more affordable products to your store
My Store
Oct 07, 2024
on
Shopify
Spocket definitely makes building a Shopify store MUCH easier! I was lost but they built the store for me so THANK YOU Sprocket!!
Go Organic Life
Oct 07, 2024
on
Shopify
I've been using Spocket for my dropshipping business, and it has made sourcing high-quality products from the USA and EU incredibly easy. The platform offers a wide range of items, including health and organic foods, which fits perfectly with my store's niche. The seamless integration with Shopify ensures that orders are processed smoothly, and the fast shipping times to the U.S. and Canada have really enhanced customer satisfaction. Overall, Spocket has helped streamline my operations and improve the overall efficiency of my store.
Birdie Vogue
Oct 05, 2024
on
Shopify
The support team is really so helpful and they don't leave the retailer until the issue is resolved or the needed clarification is provided.
Wishing Willow Co
Oct 04, 2024
on
Shopify
It's great to find a drop shipper that uses your Branding logo for shipping! It helps make it more personal from your store!
JK Elite Designs
Oct 04, 2024
on
Shopify
We love the amount of items Spocket has to offer! Great prices and a lot of items have free shipping! So much selection, so little time! Let's go!
Toghetergifts
Oct 04, 2024
on
Shopify
My experience with Spocket: USA & EU Dropshipping has been very positive. The platform is user-friendly, and its interface is intuitive and easy to navigate, even for beginners. Importing products into the store is smooth, and the selection of suppliers from the USA and EU allows you to offer high-quality products with fast shipping. Spocket's integration with various e-commerce platforms also makes managing the business easier, and the straightforward dashboard allows efficient order tracking and supplier communication. Overall, running a dropshipping business with Spocket is convenient and hassle-free