1-Star Review for Spocket I tried to cancel my Spocket subscription before it renewed, but their cancellation process was nearly impossible to complete. There was no clear way to cancel directly in the app, and I had to contact support through chat. By the time they finally responded, they said it was “too late” and charged me anyway. This feels very unfair — I did everything I could to cancel on time, but their system and slow support made it impossible. I didn’t use the service after that and still got charged. Be careful before subscribing — cancellation is extremely difficult, and their communication is very delayed.

Charged me when I tried to cancel and request a refund. They spent a few days "processing my request" then didnt allow me to refund. Ultimately claimed I never requested a refund.

First experience with customer support went very well. They answered all questions and put my mind at peace.

I am new to spocket but I will say they are absolutely wonderful and so helpful with any questions I have. They are so professional and never let you feel dumb for any questions asked

This app is great and is highly recommended for its talent in customer service with great items to choose from that will really boost your store ,they are exquisite mainstream.

Spocket is an amazing platform—so interesting and full of a wide variety of products that make it really fun and easy to explore and grow my store. What truly sets Spocket apart, though, is their incredible customer support. Angelique has been absolutely wonderful—always friendly, attentive, and ready to help. No matter when I reached out, she responded quickly and made everything clear and simple to understand. Her dedication and care make using Spocket feel effortless and enjoyable. I’m genuinely happy with the support I’ve received and feel confident recommending Angelique and the Spocket team to anyone looking for a reliable, professional, and genuinely helpful dropshipping experience!

So far I have like all the products on this platform to source from. I was sourcing on the $59.99 plan first tivset it up. My store is ready to publish. I'm now ready to open my store and take advantage of the promotion to move to the upgraded plan to let the party begin! Nadine

Spocket founder & Ceo, Saba, John, Customer Support Specialist, Eleanor, and many others, i have sent you all emails saying to cancel my subscription back in June 2025 yet you have refused to adhere to my request. I asked for the cancellation to be done on a website that is no longer available. Cancel this subscription. I received 7 orders from your supplier that was never delivered to my customers. Yet the supplier remained on your platform despite my request to see if they would deliver. Please please cancel the subscriptions. Can or will honor a person request. I already did all steps to cancel this subscription. I do not know how you continue to take funds from my bank account. rating Zero.

Estou a avaliar entrar e trabalhar com esta plataforma e vou experimentar 3 meses pelo menos... Excelente Suporte a todas as questões que coloquei e vamos em frente. Logo Verei os resultados convosco.

What sets Spocket apart is the speed and reliability of its suppliers. With EU and US-based warehouses, my customers receive their orders in record time, which has boosted satisfaction and repeat purchases. The automated order fulfillment saves me hours every week, and branded invoices add a professional touch that really elevates my store’s image. Customer support is responsive and helpful, and the curated product selection ensures I can confidently offer only top-quality items. Overall, Spocket is a must-have tool for any dropshipper looking to scale efficiently and professionally. Highly recommended!