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Customer reviews: Spocket: US & EU Dropshipping

Develop by Spocket

Spocket is a dropshipping app for Shopify that connects merchants with US and EU suppliers for faster shipping and high-quality products. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (6,896)

Overall rating
4.7

What Merchants Think

Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.

Key Strengths

  • Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
  • Wide variety and high quality of products, particularly from US and EU suppliers.
  • Seamless integration with Shopify, making product import and order management straightforward.
  • Responsive and helpful customer support.
  • User-friendly interface that simplifies the dropshipping process, even for beginners.
  • Options for branded invoicing and ordering samples to test product quality beforehand.

Common Concerns

  • Higher subscription and product costs, which might affect profit margins.
  • Occasional technical issues such as synchronization problems or app unresponsiveness.
  • Reported difficulties in handling refunds and cancellations.
  • Some users expressed dissatisfaction with the availability of free plans and trial policies.
  • Issues with pricing transparency and additional charges.

Final Thoughts

Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.

WORLDSHOP

Apr 30, 2025  on Shopify

I am active as a supplier on Spocket and have had a very positive experience so far. The platform offers good visibility for my products and gives me direct access to a large number of retailers worldwide. The upload process is clear, and communication with the support team has always been helpful and solution-orientated. I particularly appreciate the fact that orders are forwarded automatically and that the fulfilment process is efficient. In the future, I would like to see even more options for customising the product presentation and better filter functions for retailers, but overall it is a recommendable platform for suppliers who want to sell professionally.

Flora Stash

Apr 23, 2025  on Shopify

This company is definitely a scam with unethical business practice From day one I requested a refund and my request was approved, but since 12/26/2024 I have been sending them messages daily and unfortunately they have not sent my money. I filmed the conversation and will post a video on YouTube so you can benefit from my experience.

Always Under Wellness

Apr 18, 2025  on Shopify

the 5 stars is for the customer service, Marianne is excellent! helpful and patient to guide me step by step.

TRENDIQ

Apr 18, 2025  on Shopify

Honestly I didn't use much but I can say one thing, Team of Spocket is very very supportive. Thank You

Little Luxurious Store

Apr 01, 2025  on Shopify

Love this app, has some of the best suppliers out there! It’s very easy to use and in my opinion has a good cost for it’s value.

treasures-4-u-2-day

Apr 01, 2025  on Shopify

Hello, John W. here, if you are serious about having a very lucrative successful dropship business then Spocket US & EU is as well as should be your #1 go to choice. Everything you need is provided as well as vetted suppliers, best selling curated products, and five star customer support. Sometimes you really do need to keep all your eggs in one basket! So what are you waiting for? go ahead, choose your plan and be in profit today!

Click

Mar 29, 2025  on Shopify

Customer service I would rate 10 stars, but product selection I would give a 4. Products are not always easy to find. I follow a lot of the viral trends on socials and I can't always find the products right away.

Globaloupon

Mar 28, 2025  on Shopify

Fast Shipping: Spocket offers products shipped from local suppliers in the United States and the European Union, significantly reducing delivery times. High-Quality Products: Suppliers on Spocket are typically rigorously vetted, providing high-quality products suitable for discerning e-commerce store owners. User-Friendly: Spocket's interface is friendly and easy to use. You can conveniently search for, add, and manage products. Automation Features: The platform supports automated order processing and inventory synchronization, easing the operational burden. Quality Customer Service: Many users report that Spocket provides excellent customer support, able to answer questions promptly.

Superscootz

Mar 26, 2025  on Shopify

⭐☆☆☆☆ SCAM COMPANY – STAY FAR AWAY!!! I USED SPROCKET FOR A YEAR AND CANCELED BEFORE MY RENEWAL DATE. EVER SINCE THEN, THIS COMPANY HAS BEEN NONSTOP TRYING TO CHARGE MY CARD FOR NEARLY $300 EVERY 2–3 DAYS FOR THE LAST THREE MONTHS. MY BANK KEEPS BLOCKING THEM, BUT THEY WON’T STOP. IT’S HARASSMENT, AND IT’S INSANE. TO MAKE MATTERS WORSE, THEY SIGNED ME UP FOR A FREE TRIAL OF SOME STUPID APP CALLED DROP GENIUS—WHICH I NEVER ASKED FOR, NEVER USED, NEVER WANTED—AND THEN HAD THE NERVE TO CHARGE ME $100 FOR IT. WHEN I REACHED OUT, THEY PROMISED A REFUND. I WENT THROUGH ALMOST 50 EMAILS WITH THEIR TEAM OVER FIVE MONTHS, CONSTANTLY BEING TOLD “YOU’LL GET YOUR REFUND SOON.” THEN OUT OF NOWHERE—THEY GHOSTED ME. NO REFUND. NO REPLIES. JUST SILENCE. THIS COMPANY IS A STRAIGHT-UP SCAM. THEY LIE. THEY STEAL. THEY HIDE. DO NOT TRUST THEM. THEIR “SUPPLIERS” CAN BE FOUND EASILY WITH A SIMPLE GOOGLE SEARCH. THEY’RE JUST A WORTHLESS MIDDLEMAN TRYING TO MILK YOU FOR EVERYTHING THEY CAN. STAY AWAY FROM SPROCKET. THEY ARE CROOKS. THEY RIP PEOPLE OFF. THEY ARE EVERYTHING WRONG WITH E-COMMERCE APPS.

SootheSupply

Mar 26, 2025  on Shopify

Ive just started using Spocket. At first glance, it looks very well integrated to my store. More review later down the road!

Tamimi Home

Mar 25, 2025  on Shopify

Super easy to organize your business and optimize it ideally with this App, it explains the simplicity the business becomes to operate without the need of five employees at least. Amazing services you need to success

Tamimi Home

Mar 21, 2025  on Shopify

Super easy to orginaize your business and optimize it ideally with this App, it explains the simplicity the business become to operate without the need of five employees at least. Amazing serivces you need to success

FASHEMCO.COM

Mar 17, 2025  on Shopify

I have used Spocket for a while now. Usually, I have a good experience; however, I placed an order with a supplier, and the spocket system has duplicated the order 27 times leaving me out of pocket a lot of money as the transactions have all been completed. Money has been taken from my bank account! The customer service has been awful, and the only response I get from them is, "We've already reached out to the supplier and asked them to cancel the duplicate orders." This happened at the beginning of the week, and it's now the end with no clear resolution from Spocket. This should not be this difficult. I have now gone through PayPal to dispute the duplicates, as I'm still waiting for thousands of dollars to be returned to my bank account. There are also credit card and transaction fees that I doubt I will get back from Spocket.

Southern-Leigh Boutique

Mar 13, 2025  on Shopify

I love everything. I was so intimidated and scared when I first started. It just seemed so complex. But that was far from true. A matter a fact it is so easy! Almost to easy to be true. I am so excited to grow my store and hope that others can too.

Ember & Gia

Mar 12, 2025  on Shopify

Be careful! Their payment system is not transparent. They continue to charge directly to your card even after you remove the app from your store.

Sanctuary & Harmony Essentials

Mar 11, 2025  on Shopify

What stands out most about Spocket is its ability to connect businesses with high-quality products from suppliers around the world, while offering fast shipping options through its US/EU supplier network. The user-friendly platform and the variety of products available make it easy to build a successful store, tailored to different niches. Plus, the option for white-labeled products is a game-changer for creating a strong brand identity! It's a fantastic tool for anyone looking to thrive in the world of e-commerce. ✨

All In All Goods

Mar 05, 2025  on Shopify

I love the fast and easy process. It’s very simple and convenient. I would definitely recommend to a friend.

Aspects of Lyfe

Mar 05, 2025  on Shopify

it has changed my life and bought me great business! my customers love all of the products and we are happy to share spocket with all of our e commerce friends. it is a revolutionbary app there is nothing quite like it. i swear by spocket and will never use another app for these purposes

Smith General Store

Mar 03, 2025  on Shopify

I love how easy it is to browse through all these amazing products! I love how cheap and affordable the products are!

Evolutions Renovations

Feb 28, 2025  on Shopify

I would recommend spocket to others because it wasn't hard to figure how to make it work for you; instead of it working you.

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