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Customer reviews: Spocket: US & EU Dropshipping

Develop by Spocket
<h3>What Merchants Think</h3> <p>Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.</p> <h3>Key Strengths</h3> <ul> <li>Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.</li> <li>Wide variety and high quality of products, particularly from US and EU suppliers.</li> <li>Seamless integration with Shopify, making product import and order management straightforward.</li> <li>Responsive and helpful customer support.</li> <li>User-friendly interface that simplifies the dropshipping process, even for beginners.</li> <li>Options for branded invoicing and ordering samples to test product quality beforehand.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Higher subscription and product costs, which might affect profit margins.</li> <li>Occasional technical issues such as synchronization problems or app unresponsiveness.</li> <li>Reported difficulties in handling refunds and cancellations.</li> <li>Some users expressed dissatisfaction with the availability of free plans and trial policies.</li> <li>Issues with pricing transparency and additional charges.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.</p>

Reviews (6,848)

Overall rating
4.7

What Merchants Think

Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.

Key Strengths

  • Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
  • Wide variety and high quality of products, particularly from US and EU suppliers.
  • Seamless integration with Shopify, making product import and order management straightforward.
  • Responsive and helpful customer support.
  • User-friendly interface that simplifies the dropshipping process, even for beginners.
  • Options for branded invoicing and ordering samples to test product quality beforehand.

Common Concerns

  • Higher subscription and product costs, which might affect profit margins.
  • Occasional technical issues such as synchronization problems or app unresponsiveness.
  • Reported difficulties in handling refunds and cancellations.
  • Some users expressed dissatisfaction with the availability of free plans and trial policies.
  • Issues with pricing transparency and additional charges.

Final Thoughts

Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.

Superscootz

Mar 26, 2025  on Shopify

⭐☆☆☆☆ SCAM COMPANY – STAY FAR AWAY!!! I USED SPROCKET FOR A YEAR AND CANCELED BEFORE MY RENEWAL DATE. EVER SINCE THEN, THIS COMPANY HAS BEEN NONSTOP TRYING TO CHARGE MY CARD FOR NEARLY $300 EVERY 2–3 DAYS FOR THE LAST THREE MONTHS. MY BANK KEEPS BLOCKING THEM, BUT THEY WON’T STOP. IT’S HARASSMENT, AND IT’S INSANE. TO MAKE MATTERS WORSE, THEY SIGNED ME UP FOR A FREE TRIAL OF SOME STUPID APP CALLED DROP GENIUS—WHICH I NEVER ASKED FOR, NEVER USED, NEVER WANTED—AND THEN HAD THE NERVE TO CHARGE ME $100 FOR IT. WHEN I REACHED OUT, THEY PROMISED A REFUND. I WENT THROUGH ALMOST 50 EMAILS WITH THEIR TEAM OVER FIVE MONTHS, CONSTANTLY BEING TOLD “YOU’LL GET YOUR REFUND SOON.” THEN OUT OF NOWHERE—THEY GHOSTED ME. NO REFUND. NO REPLIES. JUST SILENCE. THIS COMPANY IS A STRAIGHT-UP SCAM. THEY LIE. THEY STEAL. THEY HIDE. DO NOT TRUST THEM. THEIR “SUPPLIERS” CAN BE FOUND EASILY WITH A SIMPLE GOOGLE SEARCH. THEY’RE JUST A WORTHLESS MIDDLEMAN TRYING TO MILK YOU FOR EVERYTHING THEY CAN. STAY AWAY FROM SPROCKET. THEY ARE CROOKS. THEY RIP PEOPLE OFF. THEY ARE EVERYTHING WRONG WITH E-COMMERCE APPS.

SootheSupply

Mar 26, 2025  on Shopify

Ive just started using Spocket. At first glance, it looks very well integrated to my store. More review later down the road!

Tamimi Home

Mar 25, 2025  on Shopify

Super easy to organize your business and optimize it ideally with this App, it explains the simplicity the business becomes to operate without the need of five employees at least. Amazing services you need to success

Tamimi Home

Mar 21, 2025  on Shopify

Super easy to orginaize your business and optimize it ideally with this App, it explains the simplicity the business become to operate without the need of five employees at least. Amazing serivces you need to success

FASHEMCO.COM

Mar 17, 2025  on Shopify

I have used Spocket for a while now. Usually, I have a good experience; however, I placed an order with a supplier, and the spocket system has duplicated the order 27 times leaving me out of pocket a lot of money as the transactions have all been completed. Money has been taken from my bank account! The customer service has been awful, and the only response I get from them is, "We've already reached out to the supplier and asked them to cancel the duplicate orders." This happened at the beginning of the week, and it's now the end with no clear resolution from Spocket. This should not be this difficult. I have now gone through PayPal to dispute the duplicates, as I'm still waiting for thousands of dollars to be returned to my bank account. There are also credit card and transaction fees that I doubt I will get back from Spocket.

Southern-Leigh Boutique

Mar 13, 2025  on Shopify

I love everything. I was so intimidated and scared when I first started. It just seemed so complex. But that was far from true. A matter a fact it is so easy! Almost to easy to be true. I am so excited to grow my store and hope that others can too.

Ember & Gia

Mar 12, 2025  on Shopify

Be careful! Their payment system is not transparent. They continue to charge directly to your card even after you remove the app from your store.

Sanctuary & Harmony Essentials

Mar 11, 2025  on Shopify

What stands out most about Spocket is its ability to connect businesses with high-quality products from suppliers around the world, while offering fast shipping options through its US/EU supplier network. The user-friendly platform and the variety of products available make it easy to build a successful store, tailored to different niches. Plus, the option for white-labeled products is a game-changer for creating a strong brand identity! It's a fantastic tool for anyone looking to thrive in the world of e-commerce. ✨

All In All Goods

Mar 05, 2025  on Shopify

I love the fast and easy process. It’s very simple and convenient. I would definitely recommend to a friend.

Aspects of Lyfe

Mar 05, 2025  on Shopify

it has changed my life and bought me great business! my customers love all of the products and we are happy to share spocket with all of our e commerce friends. it is a revolutionbary app there is nothing quite like it. i swear by spocket and will never use another app for these purposes

Smith General Store

Mar 03, 2025  on Shopify

I love how easy it is to browse through all these amazing products! I love how cheap and affordable the products are!

Evolutions Renovations

Feb 28, 2025  on Shopify

I would recommend spocket to others because it wasn't hard to figure how to make it work for you; instead of it working you.

My Store

Feb 24, 2025  on Shopify

I have used this app before and recently came back to it. I have tried just about every dropshipping platform for the United States, and this one is by far the easiest to use, integrate and manage. They've made significant improvements since I stopped using it and I am happy they have drastically increased their customer support, which was the primary reason I left the first time.

Claribelskincare.com

Feb 21, 2025  on Shopify

Long ago, I removed this app from my Shopify store, but a dropshipper STILL refused to remove my handmade products from their website. I revoked authorization last YEAR for this arrangement. The store is Veautie.com, and they had the audacity to send me an email saying that they're allowed to sell my products through the CANCELLED Sprocket arrangement. I WANT THIS RESOLVED!! VERY UNPROFESSIONAL!!

Solstice Pet Marketplace

Feb 18, 2025  on Shopify

Rita was very helpful in answering my questions. The customer service has been professional and easy to work with.

NFG GLOBAL

Feb 09, 2025  on Shopify

I would recommend this app to others because of the consistency of fulfilling orders and the amount of quality products you can choose from. It has improved my store a ton!

BennyBoon

Feb 02, 2025  on Shopify

**Rating: ⭐⭐⭐⭐⭐ (5/5)** **Review:** Spocket is a fantastic app for anyone looking to **dropship high-quality products from US & EU suppliers**. The interface is user-friendly, and the **fast shipping times** make it a great alternative to AliExpress. I love how easy it is to **import products** directly to my Shopify store with just a few clicks. The **product quality is excellent**, and the ability to order sample products before selling is a big plus. Customer support is also **responsive and helpful**. Highly recommend for anyone serious about **dropshipping premium products with faster delivery!**

Clothes For Her Online Store

Jan 29, 2025  on Shopify

I have deleted my original review as I was experiencing several issues. Spocket leadership became aware of my concerns and arranged a zoom call which included two of their leadership members. They were understanding and pledged to fix the issues I brought up. Like all companies they want their customers to be happy so I appreciated the time they gave me today. It was a positive dialog and they were open to my suggestions to help Spocket rate very high with all of us who use their platform to drop-ship products. Some of the negative comments drop-ship platforms receive are really the fault of the suppliers who sell their products through these platforms. I sincerely believe Spocket's supplier team will continually work on weeding out the suppliers who are slow to ship or do not ship at all. Best suggestion I can give, if you use Spocket, let the customer service person know, through their chat, which suppliers are poor to work with. More than anyone, Spocket wants all of the suppliers to keep those who use their platform to be treated professionally so our store reputations can remain strong.

AMAZEALL

Jan 28, 2025  on Shopify

As a customer using Spocket for dropshipping, I've had a positive experience. The main thing that stood out to me is the faster shipping times compared to other dropshipping platforms. Since most of the suppliers are based in the US and EU, my orders usually arrive within 3-5 business days, which greatly improves over the typical 2-4 weeks I’ve experienced with other dropshipping services. The product selection is also pretty solid, and I can find everything from home goods to beauty products, all from reputable suppliers. The integration with Shopify made it super easy to add products to my store and manage orders. I also appreciate the option to brand invoices, which helps with adding a personal touch for my customers. Overall, I’m really happy with the quality of the products, the speed of delivery, and how easy it is to run my store. It’s helped me stand out in a competitive market. If you're looking for reliable suppliers with fast shipping, I’d recommend giving Spocket a try.

Charlotte K Store

Jan 25, 2025  on Shopify

Minha experiencia nao poderia ser melhor. Super fácil e rápido! Recomendo a todos. Fazer dropshipping com Spocket é um ótimo caminho.

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