I am extremely dissatisfied with my experience with Spocket. After one year of using their service and paying $948 for an annual subscription (12/2023 to 12/2024), I only managed to sell 3 products, as all other orders were either canceled or undeliverable. Throughout the entire period, there were frequent synchronization issues that caused numerous problems. Despite these recurring issues, I communicated politely and attempted to resolve matters fairly and openly. While the Spocket support team responded quickly, they often could only mediate. Suppliers were frequently unreachable, and there were long wait times. Delivery times were often not met, or products were canceled afterward. When I wanted to cancel due to these difficulties, I was offered a 3-month free plan. However, this could only be activated if I switched from PayPal to a credit card. After providing my credit card details, I was promised an additional three-month free extension, and the subscription was supposed to continue afterward. Instead, at the end of the contract period, I was charged another annual fee of $948. The promise of an anytime downgrade option is also misleading, as this only occurs with an additional payment and is credited to the existing plan. Moreover, canceling the plan results in immediate loss of access, despite having paid, and all communication via chat is cut off. After 4 to 5 back-and-forth emails with a senior customer service representative, I was offered a 50% refund of the $948 Unicorn Plan, which I find outrageous and unacceptable. If the service had been perfect, I would have only needed a Pro Plan for $288, as only 30 premium products were relevant to me. During my time using Spocket, there were a total of 10 orders, only one of which was fulfilled. The products and service provided by Spocket are not competitive in the European market. Additionally, it became apparent over time that about 80% of the products come from BigBuy and are merely sub-products on the European market. To date, there has been no solution, and all communication with the support team via chat is now blocked. Communication is now only possible with senior managers, and since Spocket is based in Vancouver, Canada, there is a significant time difference. Beware and stay away from Spocket. In light of this negative experience, I cannot recommend Spocket at all.

Gostaria de expressar minha satisfação com a plataforma de dropshipping que venho utilizando. Desde o início, fui surpreendido pela eficiência do atendimento ao cliente, que demonstrou prontidão e cordialidade em cada interação. Todas as dúvidas foram respondidas de forma clara e ágil, o que trouxe uma enorme tranquilidade para meu negócio. Além disso, os serviços prestados pela plataforma são impecáveis. A interface é fácil de usar, os processos são bem estruturados, e a logística é extremamente confiável. Isso tem sido essencial para garantir uma operação fluida e eficiente. Outro ponto de destaque é a qualidade e a variedade dos produtos disponíveis. O catálogo oferece opções atualizadas e diversificadas, permitindo atender às necessidades e preferências de diferentes públicos. Isso tem sido um diferencial importante para ampliar minhas vendas e fidelizar clientes. Recomendo fortemente esta plataforma a todos que buscam uma solução confiável e completa para trabalhar com dropshipping. Agradeço à equipe pelo excelente suporte e pelo compromisso em oferecer um serviço de alto padrão. Estou muito satisfeito e confiante em continuar essa parceria!

I love using Spocket dropshipping. It has made adding products to the store super easy. I recommend to anyone that has a Dropshipping business and uses that Shopify Platform to do so. I am a first time user and it has made my life easier.

The luxury products are awesome aswell as the store setup being easy to use an navigate 100% rating out of 100 for me

I really recommend using spocket , it has seemeless integration ., works really smooth . customer support is super fast and really appreciable . PRODUCTS are of nice quality

Cercavo una piattaforma con prodotti di qualità e con magazzini in europa e lo trovata ! Speriamo che l'esperienza futura sia positiva...ora iniziamo a lavorare

Great products and quick shipping times for many of the items within the US. Great customer services as well! Thank you for the partnership.

Being a newbie is easier with Sprocket. They listen and have more than 1 plan and care about what helps ME most. Thank you for helping me become a success!!

When I started using Spocket for my e-commerce business, my main goal was to streamline the sourcing process and offer my customers fast, high-quality service. From the moment I signed up, I found Spocket’s interface to be intuitive and easy to navigate. Integrating my Shopify store was simple, and within minutes, I was exploring their catalog of products. What stood out to me was the range of suppliers, especially those based in the U.S. and Europe. This was a game-changer for my business, as it allowed me to offer shorter shipping times compared to many traditional dropshipping platforms. One of the first things I did was order product samples. This gave me confidence in the quality of the items I planned to sell and ensured that my customers would receive reliable products. Spocket’s automation tools were another major advantage. Tasks like syncing inventory, updating product details, and fulfilling orders became effortless. This saved me countless hours that I could instead focus on marketing and growing my store. The branded invoicing feature also helped establish a professional identity for my brand, adding a personalized touch that my customers appreciated. The customer support team was incredibly responsive whenever I needed help. Whether it was a question about a supplier or tips for maximizing sales, their guidance made the experience smooth and stress-free. Overall, Spocket has been instrumental in helping me scale my dropshipping business. The combination of fast shipping, premium products, and user-friendly tools has improved my workflow and allowed me to focus on delivering value to my customers. I would highly recommend it to anyone looking to take their e-commerce store to the next level.

Très pratique pour identifier des fournisseurs locaux qualitatifs en particulier depuis l'Europe ou les US. Je recommande après avoir essayé plusieurs applis de ce type.

Spocket is a solid platform for dropshipping, particularly for those looking to source products from suppliers based in the US and Europe. The user interface is clean and intuitive, making it relatively easy to browse and import products to your store. The integration with Shopify is seamless which is a big plus. One of its standout features is the fast shipping times, which are a major advantage over other dropshipping platforms that primarily source from China.

I love all of the various products and filters you can use to pick Bestselling items! I just started using it and can't wait to see how much my business, Venus Glow, LLC store called Venus Glow Beauty, at Venusglowbeauty.com grows!

Giving 3 Stars because so far I can not get the products to show as in stock on my website. Support for Spocket has been great but Shoptify may be the cause of the issue. I am working on it from both sides.

Spocket is the best in any drop shipping apps and its very efficient and simple to set up with, it offer extended trials just for its users to be comfort and keep their subscription with the App.

It’s a super partner. They are really helpful and they never get tired of guiding me whenever I have questions.

The ease of building a store the tutorials are right on point, short but sweet. Time to make some sales!

Can`t recommend! The worst platform I have used ever and I have tried them all! There is not even one thing working properly. Order fulfillment is a big disaster and the fees for shipping and transaction are so high that I have to increase the price so high that the customers wont buy. So I am spending on ads and on this platform a whooping 100 Bucks and I am not really sure for what here!!!! Even when checking the price suggestions. the suggested retail price is lower than when putting item cost, shipping cost and fees together. I don`t know which light bulb came up with that, but this is just ridiclious. From 10 Orders, 6 has been canceled and I am still awaiting my refund which they hold back. This is totally wrong Shipping cost from EU countryx to EU country is higher than any international shipping service would charge. A warehouse in Spain ships to the US for 8.99USD and to England for 5.99USD. Then the shipping cost from Spain to Germany which costs usually 4-6USD, is charged with crazy 18.99USD. No one actually cares what price is set and there is no real professionalism behind there!

I do see the spocket does make it possible to actually communicate directly with sellers, I like the layout too. I'm intermediate and still learning, but this app really has so much potential

Spocket is a solid choice for dropshippers who prioritize fast shipping and high-quality products from suppliers in the USA and EU. Its seamless integration with platforms like Shopify, automated order fulfillment, and the option for custom branding make it a user-friendly solution for creating a professional online store. However, the subscription fees and higher product costs compared to other regions might pose a challenge for businesses operating on tight margins. Additionally, while the product range is decent, it may not be as extensive as other platforms. Overall, Spocket deserves a 4 out of 5 for its reliability, ease of use, and premium features, though it's best suited for businesses willing to invest in higher-quality offerings.

Its user friendly and everything is there that's needed. It has support from chat and the tabs are there to make the process simple. I would recommend this app to someone who is looking for a app that's reliable and simple to use. Its ready to use right away with a quick download and there are no issues with using the app. I like how its organized with only tabs that are needed on the dashboard and it could handle the products fast on the dashboard without any problems of adding them. I'm happy I made the decision to use this app and would continue to use this to be organized. This app is great.