Spocket:US/EU Dropshipping POD logo

Customer reviews: Spocket:US/EU Dropshipping POD

Develop by Spocket

Reviews (6,809)

Overall rating
4.7

What Merchants Think

Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.

Key Strengths

  • Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
  • Wide variety and high quality of products, particularly from US and EU suppliers.
  • Seamless integration with Shopify, making product import and order management straightforward.
  • Responsive and helpful customer support.
  • User-friendly interface that simplifies the dropshipping process, even for beginners.
  • Options for branded invoicing and ordering samples to test product quality beforehand.

Common Concerns

  • Higher subscription and product costs, which might affect profit margins.
  • Occasional technical issues such as synchronization problems or app unresponsiveness.
  • Reported difficulties in handling refunds and cancellations.
  • Some users expressed dissatisfaction with the availability of free plans and trial policies.
  • Issues with pricing transparency and additional charges.

Final Thoughts

Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.

Solstice Pet Marketplace

Feb 18, 2025  on Shopify

Rita was very helpful in answering my questions. The customer service has been professional and easy to work with.

NFG GLOBAL

Feb 09, 2025  on Shopify

I would recommend this app to others because of the consistency of fulfilling orders and the amount of quality products you can choose from. It has improved my store a ton!

BennyBoon

Feb 02, 2025  on Shopify

**Rating: ⭐⭐⭐⭐⭐ (5/5)** **Review:** Spocket is a fantastic app for anyone looking to **dropship high-quality products from US & EU suppliers**. The interface is user-friendly, and the **fast shipping times** make it a great alternative to AliExpress. I love how easy it is to **import products** directly to my Shopify store with just a few clicks. The **product quality is excellent**, and the ability to order sample products before selling is a big plus. Customer support is also **responsive and helpful**. Highly recommend for anyone serious about **dropshipping premium products with faster delivery!**

Clothes For Her Online Store

Jan 29, 2025  on Shopify

I have deleted my original review as I was experiencing several issues. Spocket leadership became aware of my concerns and arranged a zoom call which included two of their leadership members. They were understanding and pledged to fix the issues I brought up. Like all companies they want their customers to be happy so I appreciated the time they gave me today. It was a positive dialog and they were open to my suggestions to help Spocket rate very high with all of us who use their platform to drop-ship products. Some of the negative comments drop-ship platforms receive are really the fault of the suppliers who sell their products through these platforms. I sincerely believe Spocket's supplier team will continually work on weeding out the suppliers who are slow to ship or do not ship at all. Best suggestion I can give, if you use Spocket, let the customer service person know, through their chat, which suppliers are poor to work with. More than anyone, Spocket wants all of the suppliers to keep those who use their platform to be treated professionally so our store reputations can remain strong.

AMAZEALL

Jan 28, 2025  on Shopify

As a customer using Spocket for dropshipping, I've had a positive experience. The main thing that stood out to me is the faster shipping times compared to other dropshipping platforms. Since most of the suppliers are based in the US and EU, my orders usually arrive within 3-5 business days, which greatly improves over the typical 2-4 weeks I’ve experienced with other dropshipping services. The product selection is also pretty solid, and I can find everything from home goods to beauty products, all from reputable suppliers. The integration with Shopify made it super easy to add products to my store and manage orders. I also appreciate the option to brand invoices, which helps with adding a personal touch for my customers. Overall, I’m really happy with the quality of the products, the speed of delivery, and how easy it is to run my store. It’s helped me stand out in a competitive market. If you're looking for reliable suppliers with fast shipping, I’d recommend giving Spocket a try.

Charlotte K Store

Jan 25, 2025  on Shopify

Minha experiencia nao poderia ser melhor. Super fácil e rápido! Recomendo a todos. Fazer dropshipping com Spocket é um ótimo caminho.

My Store

Jan 24, 2025  on Shopify

Very easy to use. Gives great trial period to make money so you can pay the reasonable fees. Products are great.

OfferSquare

Jan 22, 2025  on Shopify

Fast shipping to my clients... That's what I need to build a long lasting relationship with them! Premium Products and exclusive products! Thanks!

Fortunate Lemon Shop

Jan 21, 2025  on Shopify

I love using Spocket. They have made adding products to my shop a stress free process. I especially love Eleanor from customer service. She was such a delight. She not only helped me revolve an issue I was having but also offered valuable information and advice to help my business succeed.

Shriners Research H

Jan 18, 2025  on Shopify

Love the diversity and the unlimited options. Even better the drop shipping which saves time from having to package up orders individually and on your own. Warehouse space is a plus. My only problem is the costliness I haven't had the opportunity to see if this app is profitable yet. I will come back here and update that portion and let you know if it's worth paying for or not b

Dealyo

Jan 13, 2025  on Shopify

Nice app and great customer service. Very friendly and professional. lots of premium products and items to use in dropshipping. lots of choices and fast delivery all over the us and EU.

STUDIo Creative By ClickZest

Jan 10, 2025  on Shopify

Spocket Review ⭐️⭐️⭐️⭐️⭐️ Spocket is an excellent tool for dropshipping. It provides high-quality products with fast shipping from the US and Europe, making it easy to enhance any online store. Integration with platforms like Shopify is seamless, and the automation features save valuable time. Premium features, such as branded invoicing, make the paid plans worth the investment. Highly recommended for those looking for professionalism and efficiency!

Only u lose em !

Dec 29, 2024  on Shopify

I would definitely recommend this app to any new users. Or entrepreneurs on e-commerce apps for the simple fact that it is very self. Explanatory, and they help walk you through it and amazing app well, put together.

Tails Off-Trail

Dec 27, 2024  on Shopify

As an someone looking to optimize my business and my time, this application is my greatest tool. Spocket allows me to continue to grow my business at a fraction of the time or cost. A true digital nomad's dream!

verysuperb

Dec 24, 2024  on Shopify

I am extremely dissatisfied with my experience with Spocket. After one year of using their service and paying $948 for an annual subscription (12/2023 to 12/2024), I only managed to sell 3 products, as all other orders were either canceled or undeliverable. Throughout the entire period, there were frequent synchronization issues that caused numerous problems. Despite these recurring issues, I communicated politely and attempted to resolve matters fairly and openly. While the Spocket support team responded quickly, they often could only mediate. Suppliers were frequently unreachable, and there were long wait times. Delivery times were often not met, or products were canceled afterward. When I wanted to cancel due to these difficulties, I was offered a 3-month free plan. However, this could only be activated if I switched from PayPal to a credit card. After providing my credit card details, I was promised an additional three-month free extension, and the subscription was supposed to continue afterward. Instead, at the end of the contract period, I was charged another annual fee of $948. The promise of an anytime downgrade option is also misleading, as this only occurs with an additional payment and is credited to the existing plan. Moreover, canceling the plan results in immediate loss of access, despite having paid, and all communication via chat is cut off. After 4 to 5 back-and-forth emails with a senior customer service representative, I was offered a 50% refund of the $948 Unicorn Plan, which I find outrageous and unacceptable. If the service had been perfect, I would have only needed a Pro Plan for $288, as only 30 premium products were relevant to me. During my time using Spocket, there were a total of 10 orders, only one of which was fulfilled. The products and service provided by Spocket are not competitive in the European market. Additionally, it became apparent over time that about 80% of the products come from BigBuy and are merely sub-products on the European market. To date, there has been no solution, and all communication with the support team via chat is now blocked. Communication is now only possible with senior managers, and since Spocket is based in Vancouver, Canada, there is a significant time difference. Beware and stay away from Spocket. In light of this negative experience, I cannot recommend Spocket at all.

Blue Bag

Dec 16, 2024  on Shopify

Gostaria de expressar minha satisfação com a plataforma de dropshipping que venho utilizando. Desde o início, fui surpreendido pela eficiência do atendimento ao cliente, que demonstrou prontidão e cordialidade em cada interação. Todas as dúvidas foram respondidas de forma clara e ágil, o que trouxe uma enorme tranquilidade para meu negócio. Além disso, os serviços prestados pela plataforma são impecáveis. A interface é fácil de usar, os processos são bem estruturados, e a logística é extremamente confiável. Isso tem sido essencial para garantir uma operação fluida e eficiente. Outro ponto de destaque é a qualidade e a variedade dos produtos disponíveis. O catálogo oferece opções atualizadas e diversificadas, permitindo atender às necessidades e preferências de diferentes públicos. Isso tem sido um diferencial importante para ampliar minhas vendas e fidelizar clientes. Recomendo fortemente esta plataforma a todos que buscam uma solução confiável e completa para trabalhar com dropshipping. Agradeço à equipe pelo excelente suporte e pelo compromisso em oferecer um serviço de alto padrão. Estou muito satisfeito e confiante em continuar essa parceria!

Aromatics Plus

Dec 15, 2024  on Shopify

I love using Spocket dropshipping. It has made adding products to the store super easy. I recommend to anyone that has a Dropshipping business and uses that Shopify Platform to do so. I am a first time user and it has made my life easier.

nothing but love

Dec 14, 2024  on Shopify

The luxury products are awesome aswell as the store setup being easy to use an navigate 100% rating out of 100 for me

FitXpro

Dec 10, 2024  on Shopify

I really recommend using spocket , it has seemeless integration ., works really smooth . customer support is super fast and really appreciable . PRODUCTS are of nice quality

Videosat Shop

Dec 10, 2024  on Shopify

Cercavo una piattaforma con prodotti di qualità e con magazzini in europa e lo trovata ! Speriamo che l'esperienza futura sia positiva...ora iniziamo a lavorare

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