We encountered a series of complex technical issues that required expert intervention — the kind of issues that would be incredibly difficult for a novice to solve on their own. I was frustrated and overwhelmed, but the Spocket team remained calm, focused, and determined throughout.Thank you Grace, you were truly Grace under pressure! The team elevated my case quickly, diagnosed the root causes, and delivered a complete solution. What stood out most was their follow-through: Leah and Joe from their executive team personally reached out to ensure every detail was resolved, and even provided direct contact and support for the next steps. In a world where many companies say they value customer service, Spocket actually proved it. They didn’t just fix a problem — they turned a difficult situation into a positive experience. I’ll absolutely be recommending them to friends, partners, and colleagues. Five stars for service, professionalism, and commitment to getting it right.

I had an issue with an order and the Spocket team handled it perfectly. They resolved everything quickly and refunded me the full amount, showing they truly care about their users. The app works well and has great suppliers with fast shipping. I definitely recommend it to anyone looking for a reliable dropshipping partner. Thank you for the support! Thank you Eleanor

That this app has winning products which helps beginners to find their products easily . I as a beginner felt easy to use this app,as support guides helped me in every step to select a product,import it and pushing to my store. I liked the products and the way I m enlighted from help guide

je nespas utiliser cette application mais reponse a ma question super service merci au plaisir

Very good

I am still learning the app and growing my store with inventory, as I navigate through the process, Eleanor has always been on top of my questions. Her responsiveness and knowledge base has made me feel secure in my decision to proceed with Spocket. I do wish the suppliers would have more art in stock, most have become sold out. But customer service has been excellent! Thank you Eleanor!

That this app has winning products which helps beginners to find their products easily . I as a beginner felt easy to use this app,as support guides helped me in every step to select a product,import it and pushing to my store.

I love the supply chain options Spocket offers. The price is right on for the service my company receives from them. Their support is humanized and not scripted. They are very professional and quick to answer questions or concerns.

What I love about this app is that whatever problem, issue or question I have is immediately answered or resolved. The techs are fantastic! I just had a wonderful experience with Eleanor, who was so very helpful, caring and encouraging. I’ve yet to have a bad experience and am sure I won’t.

Seamless transactions and easy integrations. Love it.

I am new to dropshipping and have alot of questions. Sprocket chat agents always understand my question and gives me the info I need to make my business profitable. I recently reached out because I needed help calculating shipping charges. Not only did Irene answer my questions regarding shipping charges, but also told me about the Aliscraper tool to help me manage my products. Great service!

I had a fantastic experience working with Angelique for my Shopify store support. She was incredibly professional, knowledgeable, and attentive throughout the entire process. Angelique responded promptly to all my questions and provided clear, helpful guidance that made managing my store much easier. Her expertise and dedication truly stood out, and she went above and beyond to ensure everything was running smoothly. Thanks to Angelique’s support, my Shopify store performance improved significantly. I highly recommend her to anyone needing reliable and expert Shopify assistance!

Greate Customer Service.

Hej Jag är nybörjare och har svårt att få försäljning,Men Spocket gör det ändå kul att gå till jobbet ,sällan man har en app som är så pålitlig .Jag kan varmt rekommendera Detta verktyg.

opstarten was even lastig, maar erg goede hulp gekregen direct. Zelf telefonisch contact gehad om het probleem snel te verhelpen. Ik ga er nu mee aan de slag en hoop er nog langer gebruik van te maken

Great service! Marianne is amazing!

Spocket has been the best help in launching my store. The platform is easy to use, the product selection is great, and the customer support team is quick and professional. Shipping is fast, especially to the US and EU, and everything integrates perfectly with Shopify. Highly recommended for any serious dropshipper!

There's 3 things I love about Spocket. 1. The products. They are high quality and at a very competitive price. 2. The UI. The UI is so smooth making it product pushes so seemless. It's not like other clunky platforms out there. 3. Customer Service. You guys are awesome! Keep it up. 5/5! Would recommend 120%.