Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.
Key Strengths
Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
Wide variety and high quality of products, particularly from US and EU suppliers.
Seamless integration with Shopify, making product import and order management straightforward.
Responsive and helpful customer support.
User-friendly interface that simplifies the dropshipping process, even for beginners.
Options for branded invoicing and ordering samples to test product quality beforehand.
Common Concerns
Higher subscription and product costs, which might affect profit margins.
Occasional technical issues such as synchronization problems or app unresponsiveness.
Reported difficulties in handling refunds and cancellations.
Some users expressed dissatisfaction with the availability of free plans and trial policies.
Issues with pricing transparency and additional charges.
Final Thoughts
Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.
wrapwish
Apr 27, 2024
on
Shopify
I recently started using Spocket for my dropshipping business and it's been a game-changer! Their EU & USA suppliers offer fast shipping and quality products, which has significantly improved customer satisfaction. The platform is easy to navigate, with a wide range of products to choose from. The customer support team is also top-notch, always ready to assist whenever I have questions or concerns. Overall, Spocket has made dropshipping a breeze, and I highly recommend it to anyone looking to streamline their business operations and deliver exceptional service to their customers.
Heyday Outlet Home Decor Plus
Apr 25, 2024
on
Shopify
so far i love the product selection and ease of use on the website. hoping shipping and quality is just as good
MALIBUSINESSPLUS
Apr 23, 2024
on
Shopify
J'ai beaucoup hésité pour le départ mais j'ai apprécié le dynamisme et la motivation de l'équipe
Ellbos
Apr 23, 2024
on
Shopify
I like Spocket, the most important thing is the support team which is available always.
Ill keep working with them.
Scoob’s Place
Apr 22, 2024
on
Shopify
Very easy! I love it . Ots very nice for beginners as well. Not too complicated no harsh and wild fees. I hope everyone finds out about this and become their own bosses. Cause this right here is the truth
My Store
Apr 22, 2024
on
Shopify
My experience as part of a management team at Costco Wholesale, I've always valued providing exceptional service to our members. Leah definitely exceeded expectations! She was patient, attentive, and truly focused on ensuring a positive customer experience. Leah is a real asset to your team.
Gary’s Market Place
Apr 21, 2024
on
Shopify
Leah was amazing
She was friendly and very fast to respond. My issue would not have been fixed without her.
Swiftdrop
Apr 21, 2024
on
Shopify
Spocket is a fantastic easy to use platform. With Spocket you upload products to your store at a click of a button.
It is an amazing app it takes away a tone of work from your hands.
bonbon&butterflies
Apr 20, 2024
on
Shopify
Spocket has made this new adventure for me very fun and motivating. I'm looking forward to working with both Shopify and sprocket in the future.
Homeruts
Apr 20, 2024
on
Shopify
I do not recommend this company because they are scammers who will take money from you by any possible ways. I was subscribed for a free plan and when I login again I received a sign up for spocket- pop up window, and when I clicked to close this window I didn't even know they subscribed me for a paid plan.
Stay away from them ,don't waste your time.
MSP Mart
Apr 20, 2024
on
Shopify
Lovely app for drop-shipping, very easy to use and find the better products for sell. Spocket seamlessly integrates with Shopify and WooCommerce, making it a breeze to find and import products. The user interface is intuitive and easy to navigate, even for beginners like myself. Say goodbye to long wait times! Spocket boasts a vast network of US and EU suppliers, ensuring fast shipping times for happy customers.
Made Groovy
Apr 19, 2024
on
Shopify
Charged me after cancelling my account. They "processed" a refund and after the time frame they gave me, I haven't received it yet. Reached out to customer service to follow up and advised me to reach out to Shopify. Now Shopify is telling me to reach out to them so we are just going in circles and I'm down $110. :(
Toxic Muse
Apr 19, 2024
on
Shopify
Most of my sales have been from Spocket suppliers. The selection is large and they always add new vendors. They carry many trendy and popular items.
I have had excellent customer service from their team, especially Eleanor.
NEW HORIZON
Apr 14, 2024
on
Shopify
App muito intuitivo fácil e rápido de colocar um produto para vender na minha loja em minutos estava pronto
Magrabi Beauty
Apr 14, 2024
on
Shopify
Amazing, what can I say this is one of the best ideas I've come across with online store. I'm new to the business and they have been nothing but help and have great products! HIGHLY Recomend!!
My Store
Apr 12, 2024
on
Shopify
It is the worst dropshipping app I ever used in my life, with limited choices in terms of products, we add horrible customer support when you have problems...I demanded a refund for the first time in January 2024, and after 15 days with no feedback, I wrote my first testimonial on the Shopify app store, they contacted me to delete the testimonial in return for my refund...so I was so naive to believe their words and deleting my testimonial...after 4 long weeks of communication, emails, and messages...they sent me a falsified document showing that they sent the refund amount...and by contacting my bank I discovered that this document is just bullshit, and the bank confirms that there's no refund is sent to my card or account...sadly the pocket team was lying and they refuse then to give any proof documents ...I have all conversations, emails and screenshots....i recommend other dropshipping apps
Leisure Store 4You
Apr 06, 2024
on
Shopify
I am cancelling this acct, within my trial period. Thought I was going to love this app but not so much. 1) there are no reviews of the products so that I can see what other store owners feel about the products 2) which also means that there are no product reviews for my customers to look at, which means it will be hard to make sales. 3)was suppose to have a zoom meeting with someone named Mark. He never signed into zoom meeting. Doesn't look good for ongoing support.
L' Ambiance
Apr 03, 2024
on
Shopify
Everything about this app is great. Everything is clear and fanctional and their support team is great.
Braza Shopping Plus
Apr 02, 2024
on
Shopify
The service was excellent! The attendant John was extremely professional and helpful, answering all my questions. Impressed with the perfect and practical platform. Quality and high standard products.
Omang Company
Mar 29, 2024
on
Shopify
Great selection of products to chose from based on your niche. If long shipping times are a concern, there is selection of products that ship from within the US.