Spocket:US/EU Dropshipping POD logo

Customer reviews: Spocket:US/EU Dropshipping POD

Develop by Spocket

Reviews (6,811)

Overall rating
4.7

What Merchants Think

Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.

Key Strengths

  • Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
  • Wide variety and high quality of products, particularly from US and EU suppliers.
  • Seamless integration with Shopify, making product import and order management straightforward.
  • Responsive and helpful customer support.
  • User-friendly interface that simplifies the dropshipping process, even for beginners.
  • Options for branded invoicing and ordering samples to test product quality beforehand.

Common Concerns

  • Higher subscription and product costs, which might affect profit margins.
  • Occasional technical issues such as synchronization problems or app unresponsiveness.
  • Reported difficulties in handling refunds and cancellations.
  • Some users expressed dissatisfaction with the availability of free plans and trial policies.
  • Issues with pricing transparency and additional charges.

Final Thoughts

Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.

ChicBoutique

Aug 07, 2024  on Shopify

I would not recommend this app only because of the fact that it said free plan available then proceeded to ask me to pay for a plan, very confusing for someone starting out like me.

My Store

Aug 07, 2024  on Shopify

Low Startup Costs:** One of the most attractive aspects of dropshipping is that you don't need to invest heavily in inventory. You only purchase products from suppliers after you’ve made a sale. 2. **Wide Product Selection:** The USA has access to a vast array of suppliers and products, enabling you to offer a diverse range of items in your online store without needing to stock them yourself. 3. **Flexible Location:** Since you’re not handling physical products, you can operate a dropshipping business from anywhere, as long as you have a good internet connection. 4. **Scalability:** The dropshipping model is highly scalable. As you grow your business, you can easily add more products and reach a larger audience without the complications of inventory management. 5. **E-commerce Support:** The USA has a robust e-commerce infrastructure, with platforms like Shopify, WooCommerce, and others providing comprehensive support for setting up and managing a dropshipping store.

Haight Ashbury

Aug 07, 2024  on Shopify

easy to use, good interface, good communication; easy to use, good interface, good communication; easy to use, good interface, good communication

NEX AUSSIE

Aug 06, 2024  on Shopify

Spocket’s product selection for the Australian market is limited, which didn’t align with my business needs. The no-refund policy adds to the frustration when the service doesn’t meet expectations. Unfortunately, it didn’t provide the value I was hoping for.

Shoptastic

Aug 05, 2024  on Shopify

Regarding Jubilee This is the second review that I am writing as my issues have yet to be resolved. I had what I thought was a productive conversation with Rochelle after my first review. However, it was a lot of lip service and NOTHING has been resolved to date. 1) I have PAID FOR products, by a customer that have not shipped in over 15 days. However, I was given a USPS tracking number for products that are still showing in “Pre-Ship”, which means a label was created by the supplier at their office, but no product has been provided to USPS. (Supplier FL Beauty). 2) I have PAID FOR product, by a customer that I cannot check out on the Jubilee site because the supplier MB Beauty is having “known check-out issues” per Rochelle. I was asked to allow 48 hrs. to correct the issue. It has now been 144 hours and I still can’t check out products. If this would potentially affect the revenues of Jubilee, why wouldn’t they put pressure on MB Beauty to have it resolved expeditiously??? ANSWER: MB Beauty is OWNED by Jubilee, it does not impede their bottom line. FRAUD: I called back the number that Rochelle and I spoke on, and low and behold it was the dropshipping company SPOCKET. Based on the level of poor service I can only assume that their 474 five star reviews are either paid reviews or AI generated reviews. I have NEVER, and I mean EVER had this deplorable level of service in a B2B seeting. SHAME ON YOU Jubilee for not acting at all. (I am a new customer of yours. Less than a month) and this is my first impression. SHAME ON YOU Spocket for not having checks and balance on your operations and allowing this level of service. SHAME ON YOU Shopify for allowing a company to operate on your website who have who have these business practices. I am a hard-working person with a family to support, who is trying to start a small business with my personal hard-earned money, from my day job and this is what I get after paying for a Shopify membership and their ad-on, after paying Jubilee membership and after paying for Spocket. What’s Next: You now have 24 hours to RESOLVE my issues. Or my next correspondence will be… 1) Send a formal complaint to the U.S. Attorney General naming Jubilee, Spocket & Shopify. 2) Send a formal complaint to the BBB (Better, Business Bureau) naming Jubilee, Spocket & Shopify. 3) Go into extreme detractor mode on Jubilee, Spocket & Shopify on Google, Yelp, Birdeye reviews. I will post a review weekly or even DAILY until this is resolved. Please resolve my issue NOW!

SeeWe

Aug 05, 2024  on Shopify

We like the Spocket app very much. It is easy to use and has many suppliers from different countries. The service by John is awesome and very helpful.

Glowup For All

Aug 04, 2024  on Shopify

I'm looking through Spocket for the millionth time after installing and reinstalling it. The real variety of products is in the aliexpress section which are just links to aliexpress products/sellers, not only can you import aliexpress for free with DSers, but blindly adding aliexpress linked products from spocket to your store is one sure way to ruin your reputation before you even start. Why? Most aliexpress products now are promoted by "CHOICE," the aliexpress version of Amazon, meaning aliexpress and choice will be all over the package your customer recieves. Meanwhile the US options are literally just random things added by random sellers they allow on the platform, looks like a thrift shop, bad images, immature and vague description etc, and we're expected to pay $40 just to get started building a thriftshop lol. Not to mention that their listings are so high expecting you to be okay with a few dollars, as if youre not going to be investing in paid ads which leaves you nothing.

Colons Home

Aug 04, 2024  on Shopify

Ms. Elenor went above and beyond to resolve my situation, she was very professional and genuinely caring. She is by far the best Spocket Rep that knew what she was doing and applied her professionalism to make me a very happy customer and a long term business relationship. Ms. Elenor is a 11 out of 10....Thank You Helen Bot · Just now. Message…

Kaiioka Kollections

Aug 04, 2024  on Shopify

Starting a Dropshipping Business initially presented a challenge. However, the discovery of Spocket was a game-changer. This platform provides a streamlined process with an extensive array of high-quality products, this simplifies the process of selecting suppliers from both the U.S. and the EU.

Pejayz

Aug 03, 2024  on Shopify

3rd class app and developers are not even trying to put any efforts in this app. It takes hours and hours to import products and sometimes no products are even imported. Now I deleted all my products from spocket still I can’t uninstall this app due to an error that says inventory is present in spocket. Don’t waste your time with this app.

Glamora Treasures

Jul 31, 2024  on Shopify

**Spocket Dropshipping Review** Spocket has truly revolutionized my dropshipping experience. Their platform offers a seamless integration with major e-commerce sites, making it incredibly easy to sync products and manage my store. The highlight for me has been the vast selection of high-quality products sourced from reliable suppliers across the US and Europe, ensuring fast shipping times and satisfied customers. The user-friendly interface and powerful search tools make finding the perfect products a breeze. Additionally, their customer support team is responsive and helpful, always ready to assist with any queries or issues that arise. What sets Spocket apart is the ability to order sample products, allowing me to verify quality before offering them to my customers. This feature has significantly boosted my confidence in the products I sell. Overall, Spocket has been a game-changer for my business, streamlining operations and helping me provide an exceptional shopping experience for my customers. I highly recommend it to anyone looking to enhance their dropshipping business.

My Store

Jul 29, 2024  on Shopify

Very convenient. Sets users up for success. Love this app. Can’t wait to get my brand off the ground

pinak infotech and interiors

Jul 28, 2024  on Shopify

absolutely love Spocket! The integration process is smooth, and the interface is exceptionally clean and user-friendly. The notifications about products going out of stock are incredibly helpful. edit: I want to add that today I needed to use customer support for the first time, and I had an amazing experience with John.

N.R fashion

Jul 22, 2024  on Shopify

Ik vind deze app echt geweldig, allemaal mooie en kwalitatief goeie producten staan hier op en je kan ze heel goed dropshipen

Dark Moon

Jul 21, 2024  on Shopify

Looking for a new dropshipping app. This one was apparently 'free' to start off with or have a 14 day free trial. It wouldn't let me choose a free plan no matter what i did. i'm just starting out & was told to get a free one to start off with, don't be fooled into thinking you have to pay especially as a new dropping site ! even the free trial wasn't free it was asking for $1.99 now !! SCAM ..... AVOID ....

My Store

Jul 20, 2024  on Shopify

Sign up easily and quickly to launch a new e-commerce shop for your fans. It's incredibly convenient for urgent needs

BERT SCOOTER

Jul 20, 2024  on Shopify

I have been using Spocket for my store and I am truly impressed with the quality of products and the efficiency of the platform.The range of products available, the seamless integration, and the reliable support have all contributed to a positive experience. I particularly appreciate the responsiveness and professionalism of your team. Thank you.

Dr.Tail

Jul 19, 2024  on Shopify

i think this app has great potential to build businesses from scrath. as it helps big time to connect suppliers with businesses and brands.

Trendsrocket

Jul 18, 2024  on Shopify

“Spocket simplifies the process of adding products to your online store. Their responsive support team promptly addresses any issues, ensuring a smooth experience. While occasional hiccups with AliExpress integration exist, Spocket remains a valuable tool for e-commerce entrepreneurs.”

Homely

Jul 18, 2024  on Shopify

Mark with chat support team is so helpful and patient and understanding. He is absolutely wonderful to work with when I needed help. Thanks Mark!

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