Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.
Key Strengths
Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
Wide variety and high quality of products, particularly from US and EU suppliers.
Seamless integration with Shopify, making product import and order management straightforward.
Responsive and helpful customer support.
User-friendly interface that simplifies the dropshipping process, even for beginners.
Options for branded invoicing and ordering samples to test product quality beforehand.
Common Concerns
Higher subscription and product costs, which might affect profit margins.
Occasional technical issues such as synchronization problems or app unresponsiveness.
Reported difficulties in handling refunds and cancellations.
Some users expressed dissatisfaction with the availability of free plans and trial policies.
Issues with pricing transparency and additional charges.
Final Thoughts
Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.
Camia
Jun 08, 2024
on
Shopify
Spocket is an excellent dropshipping platform that stands out for its high-quality product selection from suppliers primarily based in the US and Europe. It offers a seamless integration with e-commerce platforms like Shopify and WooCommerce, making it easy to import products. Users appreciate its fast shipping times, reliable supplier network, and excellent customer support. Spocket's focus on premium products and its user-friendly interface make it an excellent choice for entrepreneurs looking to offer unique and high-quality items in their dropshipping stores.
Jesi carriker
Jun 08, 2024
on
Shopify
I highly recommend Spocket. They make drop shipping easy and they have a million benefits such as making logos.. In my opinion they have 100% customer satisfaction.............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
shopj
Jun 07, 2024
on
Shopify
This app is super easy to import amazing, high quality products to your store. There is a wide range of products from US suppliers. There is fast and free shipping available on the products and wholesale prices are great.
Mensuas
Jun 06, 2024
on
Shopify
Plug and play option for suppliers and retails to dropshipp the products. Very easy to use, and 0 fees for the suppliers. I recomend this app to everyone
My Store
Jun 05, 2024
on
Shopify
Communication and guidance are the key to prosperity. In my opinion you all have maxed it and I would say you have excelled on this venture. Being that I am a newbie and an oldie at the same time your guidance has been a key factor on my development so far. Thanks again. Eleanor has achieved a 1000 % rating due to her follow ups and instructions.
Girards
Jun 05, 2024
on
Shopify
great products. awesome service. highly recommend. Sprocket has definitely help boost sales. great shipping rates as well
The Eclectic Corner
Jun 04, 2024
on
Shopify
Shipping with Spocket has been prompt. The products are high quality and are exactly as shown in photos. Customer service is excellent as well.
The Pose Boutique
Jun 04, 2024
on
Shopify
I had a vendor that was not good, the product never shipped out and the vendor would not respond. Marianne was amazing. She tried all she could to help with the process and what was going on. She understood that having a small business how important it is for our customers to get great service from us and recieve their products as promised. It was so frustrating being a new business owner and wanting my customers experince to be great. Marianne understood this and did all she could to make this issue seem easy to deal with and put me at ease that spocket was there to help. She is amazing.
She also gave me a free month do to the issues. I will be with Spocket as long as I am in business. Thank you Marianne.
Crenshaw
Jun 04, 2024
on
Shopify
I would recommend sprocket because it's easy and they have great products and they're a great company and good customer service they care for the owner
Home Essentials Liquidation
Jun 03, 2024
on
Shopify
Easy to find products that fit your site's needs, and the filters make it easy to find exactly what you need.
My Store
Jun 03, 2024
on
Shopify
This is amazing. I am newly start-up for dropshipping didnt know how to start, thru this apps, I get the best guidance. Thanks
Hugh's store
Jun 03, 2024
on
Shopify
I would recommend this app to anyone who would like the simplicity of having several products added to your Shopify Store, along with the work of shipping the products to your customers for you
Wiggins' Outlet
Jun 03, 2024
on
Shopify
I like the layout and fast performance of the website. It is easy to see, search and list the items from here. The best part is its from USA
Frosted House
Jun 02, 2024
on
Shopify
very poor quality of the products, as well as not that many items. I dont recommend this app. i will stick with them because I ve paid for the whole year! Before I've subsctibed with them I had a chat with their team and they ensure me that they have a good brands, turn out that is all cheap and crappy :(
BrewTopia Tea & Coffee Traders LLC
Jun 01, 2024
on
Shopify
Huge variety of great products with respectable margins. Adding them to my store has been super easy.
I'm a fan.
LoveLiveGrow,llc
May 31, 2024
on
Shopify
It was a wide variety of products and with the right marketing and patience it will definitely pay off ! I like it because it helps me keep my website stocked when I'm out of my own inventory.
GInThePark
May 30, 2024
on
Shopify
Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped answering me, which I consider very disrespectful. I would not work with them again and would recommend Zendrop or Syncee for someone looking to dropship as they have better customer service.
fbizshop
May 29, 2024
on
Shopify
Esta aplicscion es exelente ayuda a despejar muchas dudas me ayudo ELEONOR estoy agradecido por su apoyo. Y en español muy bueno
Trefant Lifestyle
May 27, 2024
on
Shopify
So I had to change My last review I had tried to cancel my subscription but the money was still being taken I had made several attempts to contact support but to no resolution.
Within less than 24hrs Russel had personally rang me and resolved the matter which was unexpected and nice to actually speak to someone about this matter.
So based on my direct contact with this company I would highly recommend them.
Thanks for you help .....
Yaparami Sparkle with Elegance
May 14, 2024
on
Shopify
I absolutely love Spocket! The integration process is smooth, and the interface is exceptionally clean and user-friendly. The notifications about products going out of stock are incredibly helpful.
edit: I want to add that today I needed to use customer support for the first time, and I had an amazing experience with John.