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Customer reviews: Spocket: US & EU Dropshipping

Develop by Spocket

Spocket is a dropshipping app for Shopify that connects merchants with US and EU suppliers for faster shipping and high-quality products. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (847)

Overall rating
4.4

What Merchants Think

Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.

Key Strengths

  • Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
  • Wide variety and high quality of products, particularly from US and EU suppliers.
  • Seamless integration with Shopify, making product import and order management straightforward.
  • Responsive and helpful customer support.
  • User-friendly interface that simplifies the dropshipping process, even for beginners.
  • Options for branded invoicing and ordering samples to test product quality beforehand.

Common Concerns

  • Higher subscription and product costs, which might affect profit margins.
  • Occasional technical issues such as synchronization problems or app unresponsiveness.
  • Reported difficulties in handling refunds and cancellations.
  • Some users expressed dissatisfaction with the availability of free plans and trial policies.
  • Issues with pricing transparency and additional charges.

Final Thoughts

Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.

LoveLiveGrow,llc

May 31, 2024  on Shopify

It was a wide variety of products and with the right marketing and patience it will definitely pay off ! I like it because it helps me keep my website stocked when I'm out of my own inventory.

GInThePark

May 30, 2024  on Shopify

Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped answering me, which I consider very disrespectful. I would not work with them again and would recommend Zendrop or Syncee for someone looking to dropship as they have better customer service.

fbizshop

May 29, 2024  on Shopify

Esta aplicscion es exelente ayuda a despejar muchas dudas me ayudo ELEONOR estoy agradecido por su apoyo. Y en español muy bueno

Trefant Lifestyle

May 27, 2024  on Shopify

So I had to change My last review I had tried to cancel my subscription but the money was still being taken I had made several attempts to contact support but to no resolution. Within less than 24hrs Russel had personally rang me and resolved the matter which was unexpected and nice to actually speak to someone about this matter. So based on my direct contact with this company I would highly recommend them. Thanks for you help .....

Yaparami Sparkle with Elegance

May 14, 2024  on Shopify

I absolutely love Spocket! The integration process is smooth, and the interface is exceptionally clean and user-friendly. The notifications about products going out of stock are incredibly helpful. edit: I want to add that today I needed to use customer support for the first time, and I had an amazing experience with John.

wrapwish

Apr 27, 2024  on Shopify

I recently started using Spocket for my dropshipping business and it's been a game-changer! Their EU & USA suppliers offer fast shipping and quality products, which has significantly improved customer satisfaction. The platform is easy to navigate, with a wide range of products to choose from. The customer support team is also top-notch, always ready to assist whenever I have questions or concerns. Overall, Spocket has made dropshipping a breeze, and I highly recommend it to anyone looking to streamline their business operations and deliver exceptional service to their customers.

Heyday Outlet Home Decor Plus

Apr 25, 2024  on Shopify

so far i love the product selection and ease of use on the website. hoping shipping and quality is just as good

MALIBUSINESSPLUS

Apr 23, 2024  on Shopify

J'ai beaucoup hésité pour le départ mais j'ai apprécié le dynamisme et la motivation de l'équipe

Ellbos

Apr 23, 2024  on Shopify

I like Spocket, the most important thing is the support team which is available always. Ill keep working with them.

Scoob’s Place

Apr 22, 2024  on Shopify

Very easy! I love it . Ots very nice for beginners as well. Not too complicated no harsh and wild fees. I hope everyone finds out about this and become their own bosses. Cause this right here is the truth

My Store

Apr 22, 2024  on Shopify

My experience as part of a management team at Costco Wholesale, I've always valued providing exceptional service to our members. Leah definitely exceeded expectations! She was patient, attentive, and truly focused on ensuring a positive customer experience. Leah is a real asset to your team.

Gary’s Market Place

Apr 21, 2024  on Shopify

Leah was amazing She was friendly and very fast to respond. My issue would not have been fixed without her.

Swiftdrop

Apr 21, 2024  on Shopify

Spocket is a fantastic easy to use platform. With Spocket you upload products to your store at a click of a button. It is an amazing app it takes away a tone of work from your hands.

bonbon&butterflies

Apr 20, 2024  on Shopify

Spocket has made this new adventure for me very fun and motivating. I'm looking forward to working with both Shopify and sprocket in the future.

Homeruts

Apr 20, 2024  on Shopify

I do not recommend this company because they are scammers who will take money from you by any possible ways. I was subscribed for a free plan and when I login again I received a sign up for spocket- pop up window, and when I clicked to close this window I didn't even know they subscribed me for a paid plan. Stay away from them ,don't waste your time.

MSP Mart

Apr 20, 2024  on Shopify

Lovely app for drop-shipping, very easy to use and find the better products for sell. Spocket seamlessly integrates with Shopify and WooCommerce, making it a breeze to find and import products. The user interface is intuitive and easy to navigate, even for beginners like myself. Say goodbye to long wait times! Spocket boasts a vast network of US and EU suppliers, ensuring fast shipping times for happy customers.

Made Groovy

Apr 19, 2024  on Shopify

Charged me after cancelling my account. They "processed" a refund and after the time frame they gave me, I haven't received it yet. Reached out to customer service to follow up and advised me to reach out to Shopify. Now Shopify is telling me to reach out to them so we are just going in circles and I'm down $110. :(

Toxic Muse

Apr 19, 2024  on Shopify

Most of my sales have been from Spocket suppliers. The selection is large and they always add new vendors. They carry many trendy and popular items. I have had excellent customer service from their team, especially Eleanor.

NEW HORIZON

Apr 14, 2024  on Shopify

App muito intuitivo fácil e rápido de colocar um produto para vender na minha loja em minutos estava pronto

Magrabi Beauty

Apr 14, 2024  on Shopify

Amazing, what can I say this is one of the best ideas I've come across with online store. I'm new to the business and they have been nothing but help and have great products! HIGHLY Recomend!!

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