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Customer reviews: SB Simple Bundles & Kits

<h3>What Merchants Think</h3> <p>Merchants generally have a very positive impression of "SB Simple Bundles &amp; Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive design</li> <li>Effective inventory management</li> <li>Highly responsive and supportive customer service</li> <li>Versatility in creating various bundle options</li> <li>Integration capabilities with different sales channels</li> <li>Availability of a free plan for small businesses</li> <li>Detailed supporting resources, like video tutorials</li> <li>Good integration with existing store themes</li> </ul> <h3>Common Concerns</h3> <ul> <li>Complexity in initial setup for some users</li> <li>Limited features in the free plan</li> <li>Occasional compatibility issues with certain store themes or other apps</li> <li>Lack of direct phone support for quicker, more complex troubleshooting</li> <li>Pricing concerns for advanced features on Shopify Advanced plans</li> </ul> <h3>Final Thoughts</h3> <p>"SB Simple Bundles &amp; Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.</p>

Reviews (559)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

Oceanfoam

Mar 19, 2025  on Shopify

Customer service team is great — super quick and was able to help me update the coding to show default text instead of the first available in-stock item to force the customer to select colors before adding to cart. This app in general has been a great addition to the site and I haven't been able to find another with the same offerings of fixed bundles and having the ability to break bundles down to child SKUs for easy fulfillment with our 3PL. Highly recommend this app!

Valor 3D

Mar 13, 2025  on Shopify

Great app- been super pleased with customer service as well. Had an issue with website button related to bundles and the team was right on it and resolved my problem in less than 24 hours. Great people and fast response. Thanks SB!

DFRNT.

Mar 10, 2025  on Shopify

The only app that really help on your bundles needs. better than shopify bundles. the support is amazing, quick and very clear answers. It separates the bundles directly in the cart so the order shows it right.

Loop Knitting

Mar 07, 2025  on Shopify

We recently installed the Simple Bundles app on our webshop and couldn't be happier with its functionality. We required a few customisations, and the support team were incredibly responsive and helpful, ensuring everything worked perfectly for our needs. If you sell products with multiple variants, this app is a game-changer—and the support is fantastic! Highly recommend.

Frag Out Flavor

Mar 04, 2025  on Shopify

This app has been upgraded recently and they've really improved it. I'm very happy with it. And their customer service is OUTSTANDING! They are extremely responsive and helpful. Keep up the great work, and thanks for such a wonderful app!

Necromolds

Feb 24, 2025  on Shopify

5 Star customer service! Even though I'm only on the free plan right now, the support team was fast to respond and help address my issue with a customized code solution. Their communication was clear, and even included screenshots and screen recordings. The app itself is overall easy to navigate for creating bundles, but could offer more visual customization for the user. Right now it just has open CSS and Javascript custom fields, but I'd prefer some of the more common visual customizations to be offered as toggles/sliders/etc. A more robust Block. Here is what I'd like to see in future updates as part of the app's block: - In infinite bundles, the ability to hide/disable the dropdown when there is only one product option for that dropdown. For example, if I have a dropdown with 20 options, and then a dropdown for a single option, the customer doesn't need to see the dropdown for the single option since there is no action for them to take. Showing the dropdown might cause confusion and also adds more clutter to the site. A simple toggle to hide single product options would be helpful. - Color and size options for text and borders (instead of relying on custom CSS). - Also the ability to choose font or weight for the different types of text (again, as a block option and not custom CSS). - Ability to choose between dropdowns and other visual selection types (like swatches)

Parte Haus

Feb 24, 2025  on Shopify

Can someone tell me where I can email customer support for this app? It is being buggy with my store and I don't know where to contact customer support

39 Degrees

Feb 16, 2025  on Shopify

Customer service is excellent, thank you team! The app works well and exactly what I've been looking for.

ZEUZ

Feb 10, 2025  on Shopify

Simple Bundles is an easy-to-use and flexible app that makes creating product bundles effortless. It works well for both simple and infinite bundles while keeping inventory in check. The support team is super responsive and always willing to help with adjustments and customizations. If you're looking for a reliable bundling solution for your store, this app is definitely worth it!

LF*GO!™

Feb 04, 2025  on Shopify

SB Simple Bundles & Discounts is hands down the best bundling app on Shopify—and I’ve tried plenty. The support team is responsive and knowledgeable.

STARDUST GOODIES

Feb 02, 2025  on Shopify

This app its just what I need, I can make bundles where the customers choose what items they want. For me the free version is enough, and the support team help with my problems

Mein Zwergenland

Jan 28, 2025  on Shopify

Tolle App, funktioniert einwandfrei, andere Apps haben wir auch getestet, diese konnten unsere Anforderungen nicht erfüllen. Bei dieser App kein Problem.

TOM'S HOT STUFF

Jan 28, 2025  on Shopify

It works really well for us and the support is great! We had a special request which took a lot of time to solve but the support was always helpful and solved it for us in the end. And that with the free version of the app.

CODE Beautiful

Jan 25, 2025  on Shopify

Love this app, super easy to use and set up and the support from the team has been amazing, thank you

Renegade Energy

Jan 12, 2025  on Shopify

The team went above and beyond to help customize the app for my site. The app is simple and helps me show my customers the contents of kits with lots of components.

Phantom Row

Jan 08, 2025  on Shopify

This app does exactly what I need for my shop, and the customer service is excellent. When I reached out about a customization, they got it done same day and even added additional functionality with custom Javascript to make everything perform even better for the customer. And this was when I was on the free tier - I have since upgraded.

Mt Lucy Handmade

Dec 28, 2024  on Shopify

Love that this is free and works with the basic Shopify plan. Even if you're limited to 3 for free, it's a great way to get started for a growing business. The instructional video is also a great help to get started. Much easier to use than some of the other bundle apps out there.

ReRoll Works

Dec 22, 2024  on Shopify

App works well - some things are a bit complex, but then so is the subject matter, so it's expected. Support was able to solve my help request quickly too - with a detailed response including video showing my own shop and the issue there - made it incredibly easy to understand.

TrackBusway.com

Dec 20, 2024  on Shopify

Simple Bundles and Kits' customer support is excellent—very prompt and attentive. I greatly appreciated their follow-up to ensure my issue was fully resolved, which it was. Highly recommend their team for their dedication to customer satisfaction!

Barneys Bakes

Dec 14, 2024  on Shopify

Great app, i use the free plan and had an issue where it wouldn't show me what a customer had ordered. I had a reply within the hour and a solution straight away! (My upsell app stopped it from coming through). Deleted the upsell and all fixed.

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