This is my first time building a shopify store & the day before the launch of our website I was encountering inventory issues with the bundles during the test order process. The team at Simple Bundles & Kits reviewed my site and resolved the issue so fast I was able to launch on time, hassle free. Very happy with the customer service & tech support.

Learning how new apps work and getting them set up can sometimes be a bit of a challenge. The customer service team are fantastic and quick to respond, teaching me the best way to set up my bundles the way I had in mind. I also needed a bundle app that would work for multiple countries and take into account tax requirements in each. Pleased to say that this app is able to handle it. Great experience all round!

Extremely disappointed with both the app and the customer service. The app repeatedly crashed in the backend during customer checkouts, costing my business tens of thousands in lost sales. When I reached out for support, the only response I received was, “We’re sorry, we can’t fix it—it’s best you find another app.” Unacceptable response for a serious issue. Would not recommend.

Great app and the support is absolutely amazing. I looked for ages for an app that could handle my different bundle options, so happy I found this one!

My experience with Simple Bundles has been exactly what you would hope for in a app service provider. Most times when a shop owner has little to no experience on the coding and development side it can be a wingit trial and error when you are not really sure what you need. Every person from the moment I installed the app went above and beyond to support in the set-up and providing solutions and ideas when I felt like it did not align with what I had envisioned. Final results the team went over and beyond to understand my business for the best solution for bundles and option products. Highly recommend for "Bundling Product" options. They also have great videos as tools.

I am extremely concerned that the team at Freshly Commerce, cannot fix a native bug in their app, LET ALONE reply to their support tickets in a timeously manner. When they give me the support i deserve and fix the app, i will change my review, however, their support is terrible, they dont reply, they ask the same nonsense questions all the time. Given them access to my store and they cannot even give me any updates nor reply to any of my messages. DAY THREE and their support is absolutely not helpful - they dont reply and they just ignore you - they tell you to upload a CSV, where all their "videos" dont reflect the same CSV file that they ask you to download... they not willing to help you, live on store, even though you have granted them permission to do so... I have sent multiple messages now - which are read and ignored.

Customer Support is always quick to help resolve issues and willing to put in extra work. The Simple Bundles & Kits technical team was able to assist our store in creating custom behavior for their dynamic bundle which has greatly improved our users' experiences.

Amazing app, amazing support! They solved issue with fast checkout button so proactively, I never met someone like them. Defenitely recommend! :)

It is a tool that provides us with extraordinary ease in selling product ecosystems that work harmoniously together—especially ones like ours. We are very, very satisfied with the Simple Bundles app. It is extremely simple and works perfectly.

App is not fully compatible with Shop Pay or other accelerated checkoutsand only works selectively on certain orders. Would not advise using unless you've tested with all of your payment methods to ensure it's a complete solution.

The customer service from this team is absolutely amazing. We are navigating the set up and as always with new software you get stuck sometimes with knowing what setting does what and learning how the system works. The depth and detail of their replies in helping you get this all sorted has been brilliant. If you email one team member another picks up the email chain if they're then away. 5 stars does not do their team justice.

Extremely helpful customer service when we had an issue with our inventory system recognising the bundle we had created.

This app filled a void that we had after trying at least a dozen other apps that wouldn't work for us. Great bundle app!

Great way to offer bundles with more variants than Shopify Bundles. Small hiccup at the start as the quick add to cart button doesn't prompt customer to add their selections but the team fixed it by adding code to my site so it now works perfectly.

Fantastic! I was on the struggle bus trying to get the gift basket on my site, but Stella & Maria were very helpful. This is exactly what I needed to do a customized gift basket for my customers. This app is great. If you need or want to do a kit, this is the app for you.

The support team is incredibly fast and always provides clear, precise answers. I really appreciate their help and responsiveness. Highly recommend!

We had a little glitch and contacted them. They got right on it. I like the app and I really like the support they provided!

So easy to set up and use. Customer service is great. They are quick and so helpful to guide thru any questions.

Brilliant help from the SB team. Quick, helpful tips and advice when I got stuck, over a weekend too. Thanks, I will continue to enjoy the app!

This is exactly the bundling app I have been searching for! As a single SKU product with 2 variants, I was struggling to find an app that would allow us to volume bundle each variant in addition to mix and matching them as well — until I came across SB Simple Bundles & Kits. Highly recommend and their customer service is 10/10.