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Customer reviews: SB | Simple Bundles & Kits

Simple Bundles is a Shopify app that helps merchants create product bundles, upsell offers, and boost sales effortlessly. This review covers its features, pros, cons, and real user experiences to help you decide if it's the right fit for your store.

Reviews (569)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

Go Raw Pet Food NZ

Aug 17, 2025  on Shopify

Amazing app - does everything we need it to do, great support when I needed help with the initial setup.

Contra Footwear

Aug 14, 2025  on Shopify

One of the few tools that allows bundling across products with multiple variants. Support has been quicker than most other apps we use as well.

Alma Kimia

Aug 13, 2025  on Shopify

Very easy to use, haven't experienced any issues with the simple bundle feature. I raised a couple of questions regarding implementation and how to combine this app with subscriptions - prompt & comprehensive responses from support. Thanks.

Gotyu Underwear

Aug 09, 2025  on Shopify

Support is very helpful & reactive even on week-ends. App is great as well. The only app we found that tracks inventory, create complexe bundle and allows us custom css on some parts.

Sunshine Farm

Aug 07, 2025  on Shopify

AMAZING service! They responded to emails incredibly fast and went above and beyond to help resolve my issues. Super helpful and supportive throughout the whole process. I would give them 10 stars, 100% recommend them!!!

Shimano Singapore

Aug 01, 2025  on Shopify

This app is exactly what I needed for my site. Customer support is also very good, fast response and answered my queries. Highly recommended!

Happenstence

Jul 31, 2025  on Shopify

Customer support fixed my issue while I was on vacation, very helpful. They make sure that the problem is fixed!

DOGS-HEART

Jul 28, 2025  on Shopify

Alles wunderbar. Sehr gute und schnelle Hilfe bei Problemen. Nette, hilfsbereite Mitarbeiter . Vielen Dank!

Finnished Knits

Jul 24, 2025  on Shopify

The app is easy to use, and the support is quick and thorough on the rare occasions I do have any questions.

Dark Beauty Insights

Jul 23, 2025  on Shopify

This free basic plan has been so helpful for me. Just understanding how bundles work and how to implement them into my business which has been successful, might I add. Customer service was prompt and provided accurate feedback that solved my issue.

Fulton

Jul 20, 2025  on Shopify

Excellent app with extensive functionality to build bundles and customize the way they flow into WMS. easy to set up and support team is incredble!

ETNA

Jul 16, 2025  on Shopify

We’re so happy we chose the Simple Bundles & Kits app: not only is it easy to use, but the support team is incredibly responsive and always ensures any issues are quickly resolved. Thank you so much, we truly appreciate your help. We highly recommend this app to anyone looking to create product kits on their website!

SportMeals

Jul 07, 2025  on Shopify

Very satisfied with this App - great customer service and easy-to-use. Now we are waiting for some features they will bring out - i hope you will finish this soon. Keep on going! Joey from SportMeals

SlayBabz

Jul 03, 2025  on Shopify

Really love the App - works great - support was very quick with helping me to solve some problems i had - Daniela was very helpful :)

PoolMarie

Jun 29, 2025  on Shopify

Ich habe lange nach einer Möglichkeit gesucht, die Artikel nach dem Kauf aufzuteilen. Genau das unterstützt Simple Bundles v1.0. Die App ist sehr übersichtlich und das Top Feature für mich ist, dass ich aus bestehenden Produkten ein Bundle erstellen kann. Vielen Dank für den raschen Support.

holistic haven

Jun 28, 2025  on Shopify

If you like offering curated product sets or want to increase your average order value without any tech stress, this app is perfect. It helps you get creative with your store without messing up your stock or confusing customers.

Mermaid Sisters

Jun 27, 2025  on Shopify

At first, we experienced some issues because the products appeared available even when they were out of stock. However, the customer service was extremely helpful and resolved the problem quickly. Everything is working perfectly now!

Modeletto Store

Jun 26, 2025  on Shopify

This APP is perfect for our needs and the support from the team helping me set it up was amazing. Highly recommend.

smart abode tech

Jun 26, 2025  on Shopify

Simple Bundles has made it super easy to create product bundles in my store. I love how clean and intuitive the setup is

Genesee Valley Woolworks

Jun 25, 2025  on Shopify

Intuitive and flexible. Just what I needed to make our custom mix-and-match kits while keeping our inventory accurate! Also quick tech support if you need it.

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