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Customer reviews: SB Simple Bundles & Kits

Simple Bundles is a Shopify app that helps merchants create product bundles, upsell offers, and boost sales effortlessly. This review covers its features, pros, cons, and real user experiences to help you decide if it's the right fit for your store.

Reviews (579)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

The Eco Alchemist

May 05, 2025  on Shopify

Great way to offer bundles with more variants than Shopify Bundles. Small hiccup at the start as the quick add to cart button doesn't prompt customer to add their selections but the team fixed it by adding code to my site so it now works perfectly.

Fresh Start Candles

May 02, 2025  on Shopify

Fantastic! I was on the struggle bus trying to get the gift basket on my site, but Stella & Maria were very helpful. This is exactly what I needed to do a customized gift basket for my customers. This app is great. If you need or want to do a kit, this is the app for you.

All Yours

May 02, 2025  on Shopify

The support team is incredibly fast and always provides clear, precise answers. I really appreciate their help and responsiveness. Highly recommend!

Armadilla Wax Works Candle Store

Apr 29, 2025  on Shopify

We had a little glitch and contacted them. They got right on it. I like the app and I really like the support they provided!

The Crunch Bunch

Apr 25, 2025  on Shopify

So easy to set up and use. Customer service is great. They are quick and so helpful to guide thru any questions.

Cheerings

Apr 24, 2025  on Shopify

Brilliant help from the SB team. Quick, helpful tips and advice when I got stuck, over a weekend too. Thanks, I will continue to enjoy the app!

CLUTCH Glue

Apr 21, 2025  on Shopify

This is exactly the bundling app I have been searching for! As a single SKU product with 2 variants, I was struggling to find an app that would allow us to volume bundle each variant in addition to mix and matching them as well — until I came across SB Simple Bundles & Kits. Highly recommend and their customer service is 10/10.

ONE AFFIRMATION

Apr 18, 2025  on Shopify

We use this app on our store (www.oneaffirmation.com) for our pillow sets and it works great! We have over 100 bundles and never have an issue.

JAEGER

Apr 09, 2025  on Shopify

Awesome app with really good functionalities that all the other apps lack. Awesome support! Keep it up guys

Big & Little Dogs ®

Mar 31, 2025  on Shopify

We have used Simple Bundles for quite a while and the ease of use is great. We offer gift boxes that have a range of products and customers need to be able to select sizes and products for the box. This app makes it very easy for them to do that and for us to collect that information. Any issues we have had, have been quickly fixed! We highly recommend!

Onekea Bros. General Store

Mar 28, 2025  on Shopify

Simple Bundles gives me the flexibility I need to offer six-piece bundles that have multiple options AND manage the inventory automatically. It was so hard to try to work around the inventory piece before Simple Bundles.

Oceanfoam

Mar 19, 2025  on Shopify

Customer service team is great — super quick and was able to help me update the coding to show default text instead of the first available in-stock item to force the customer to select colors before adding to cart. This app in general has been a great addition to the site and I haven't been able to find another with the same offerings of fixed bundles and having the ability to break bundles down to child SKUs for easy fulfillment with our 3PL. Highly recommend this app!

Valor 3D

Mar 13, 2025  on Shopify

Great app- been super pleased with customer service as well. Had an issue with website button related to bundles and the team was right on it and resolved my problem in less than 24 hours. Great people and fast response. Thanks SB!

DFRNT.

Mar 10, 2025  on Shopify

The only app that really help on your bundles needs. better than shopify bundles. the support is amazing, quick and very clear answers. It separates the bundles directly in the cart so the order shows it right.

Loop Knitting

Mar 07, 2025  on Shopify

We recently installed the Simple Bundles app on our webshop and couldn't be happier with its functionality. We required a few customisations, and the support team were incredibly responsive and helpful, ensuring everything worked perfectly for our needs. If you sell products with multiple variants, this app is a game-changer—and the support is fantastic! Highly recommend.

Frag Out Flavor

Mar 04, 2025  on Shopify

This app has been upgraded recently and they've really improved it. I'm very happy with it. And their customer service is OUTSTANDING! They are extremely responsive and helpful. Keep up the great work, and thanks for such a wonderful app!

Necromolds

Feb 24, 2025  on Shopify

5 Star customer service! Even though I'm only on the free plan right now, the support team was fast to respond and help address my issue with a customized code solution. Their communication was clear, and even included screenshots and screen recordings. The app itself is overall easy to navigate for creating bundles, but could offer more visual customization for the user. Right now it just has open CSS and Javascript custom fields, but I'd prefer some of the more common visual customizations to be offered as toggles/sliders/etc. A more robust Block. Here is what I'd like to see in future updates as part of the app's block: - In infinite bundles, the ability to hide/disable the dropdown when there is only one product option for that dropdown. For example, if I have a dropdown with 20 options, and then a dropdown for a single option, the customer doesn't need to see the dropdown for the single option since there is no action for them to take. Showing the dropdown might cause confusion and also adds more clutter to the site. A simple toggle to hide single product options would be helpful. - Color and size options for text and borders (instead of relying on custom CSS). - Also the ability to choose font or weight for the different types of text (again, as a block option and not custom CSS). - Ability to choose between dropdowns and other visual selection types (like swatches)

Parte Haus

Feb 24, 2025  on Shopify

Can someone tell me where I can email customer support for this app? It is being buggy with my store and I don't know where to contact customer support

39 Degrees

Feb 16, 2025  on Shopify

Customer service is excellent, thank you team! The app works well and exactly what I've been looking for.

ZEUZ

Feb 10, 2025  on Shopify

Simple Bundles is an easy-to-use and flexible app that makes creating product bundles effortless. It works well for both simple and infinite bundles while keeping inventory in check. The support team is super responsive and always willing to help with adjustments and customizations. If you're looking for a reliable bundling solution for your store, this app is definitely worth it!

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