Reviews: Searchanise Search & Filter

Customer reviews: Searchanise Search & Filter

Reviews (1,678)

Overall rating

4.6

5

91
4

3
3
2

3
1

17

What Merchants Think

Merchants generally have a positive view of the "Searchanise Search & Filter" app, praising its robust functionality, user-friendly design, and extensive customization options. The app is frequently lauded for enhancing store search capabilities and converting more visitors to buyers. Many reviews emphasize the exceptional support provided by the Searchanise team, highlighting their responsiveness and willingness to accommodate customization requests.

Key Strengths

Customizable filters and search options for improved user experience
Responsive and helpful customer support
Fair pricing, especially when compared to similar apps
Seamless integration with various store themes
Enhancement of product search capabilities, leading to higher conversions

Common Concerns

Issues with app reliability, particularly during critical sales periods (e.g., Black Friday)
Problems with mobile layout and customizing filters for some users
Instances of poor support response times and communication
Reports of bugs and performance issues affecting store operations
Concerns over dependence on the app causing disruptions when removed

Final Thoughts

While "Searchanise Search & Filter" boasts powerful features and customization options that many merchants find indispensable, there are notable concerns about its reliability and support during peak times. For those who prioritize app performance and seamless customer support, it remains a recommended choice, though it may not be without its challenges, especially during high-traffic events.

Blade & Rose UK

Jan 23, 2024 on Shopify

We use this app for our site's search features as well as filters on collection pages. It works incredibly well, very easy to set up and integrate with your theme. So many customisation options to adjust it exactly how you like it! We had quite a bit of custom code we wanted to adjust the product grids and their customer service was extremely helpful, fast, and efficient. Thanks to Sophia and Maria they were so helpful!

Freeport Marine Supply

Jan 22, 2024 on Shopify

We're launching our new website on Shopify. We decided this search app because all of the features that it came with and worked it for our extensive catalog size. This was a recommendation from our developers. I've reached out to the app support various times in the past month, and they have been super effective and helpful at getting the app working with our theme features. Everyone I have spoken with through email has been super quick and transparent. The app lends itself to be very customizable. We were able to get the search results page to match with our theme and integrated into our collections pages. Thanks Ksenya & Maria!

Consiglio's Kitchenware

Dec 20, 2023 on Shopify

Consistent results and timely response to any queries. We have used this search for over 5 years and have been very happy with the application. I recommend them over other searches. From what I can see they are also used by many companies which gives them an advantage over smaller applications with different R & D and AI.