Reviews: Searchanise Search & Filter

Customer reviews: Searchanise Search & Filter

Reviews (1,678)

Overall rating

4.6

5

91
4

3
3
2

3
1

17

What Merchants Think

Merchants generally have a positive view of the "Searchanise Search & Filter" app, praising its robust functionality, user-friendly design, and extensive customization options. The app is frequently lauded for enhancing store search capabilities and converting more visitors to buyers. Many reviews emphasize the exceptional support provided by the Searchanise team, highlighting their responsiveness and willingness to accommodate customization requests.

Key Strengths

Customizable filters and search options for improved user experience
Responsive and helpful customer support
Fair pricing, especially when compared to similar apps
Seamless integration with various store themes
Enhancement of product search capabilities, leading to higher conversions

Common Concerns

Issues with app reliability, particularly during critical sales periods (e.g., Black Friday)
Problems with mobile layout and customizing filters for some users
Instances of poor support response times and communication
Reports of bugs and performance issues affecting store operations
Concerns over dependence on the app causing disruptions when removed

Final Thoughts

While "Searchanise Search & Filter" boasts powerful features and customization options that many merchants find indispensable, there are notable concerns about its reliability and support during peak times. For those who prioritize app performance and seamless customer support, it remains a recommended choice, though it may not be without its challenges, especially during high-traffic events.

Pardecosas

Nov 28, 2024 on Shopify

Not working on Black Friday!

The Sapphire Merchant

Jun 05, 2024 on Shopify

If you want a collection search filter do not use this app. It replaced your collection search with its own app, and you cannot change anything about it. You get stuck with small text, 3 columns, and a terrible mobile layout. If you are looking for collection search filters, find another app.

ProLampSales

Mar 26, 2024 on Shopify

It's overall a good app, but it has no defense against internal site search spam. We used to do merchandising through the app, like redirecting some terms, adding synonyms for common misspellings, etc. That was doable with 5-50 searches a day. The analytics were great for identifying opportunities to improve. However, a few months ago, we started getting 2,000-7,000 searches per day, virtually all automated internal site search spam. This made the analytics useless, and we've been unable to find any solution to block these visits. Shopify is unable to help, apps that block visitors do not help, and Searchanise has no spam defenses at all. At this point, the app is still good as a search app, but we're unable to keep refining it, so we'll likely be moving on from this app to something not so easily exploitable.