Reviews: Searchanise Search & Filter

Customer reviews: Searchanise Search & Filter

Reviews (1,678)

Overall rating

4.6

5

91
4

3
3
2

3
1

17

What Merchants Think

Merchants generally have a positive view of the "Searchanise Search & Filter" app, praising its robust functionality, user-friendly design, and extensive customization options. The app is frequently lauded for enhancing store search capabilities and converting more visitors to buyers. Many reviews emphasize the exceptional support provided by the Searchanise team, highlighting their responsiveness and willingness to accommodate customization requests.

Key Strengths

Customizable filters and search options for improved user experience
Responsive and helpful customer support
Fair pricing, especially when compared to similar apps
Seamless integration with various store themes
Enhancement of product search capabilities, leading to higher conversions

Common Concerns

Issues with app reliability, particularly during critical sales periods (e.g., Black Friday)
Problems with mobile layout and customizing filters for some users
Instances of poor support response times and communication
Reports of bugs and performance issues affecting store operations
Concerns over dependence on the app causing disruptions when removed

Final Thoughts

While "Searchanise Search & Filter" boasts powerful features and customization options that many merchants find indispensable, there are notable concerns about its reliability and support during peak times. For those who prioritize app performance and seamless customer support, it remains a recommended choice, though it may not be without its challenges, especially during high-traffic events.

RVA Katana

Jun 04, 2024 on Shopify

In theory, I like this search quite a bit, but with nearly 1000 products already on site, it's hard to go and create new tags and also create new filters. Really wish filters could be re-ordered, or if they can, make it more intuitive. We will continue to test it and write a revised review once fully implemented.

Stahlia Möbelbeschläge und Edelstahlschrauben

Jun 03, 2024 on Shopify

We've been using Searchanise for a while now, and overall, we are very pleased with both the app and the support team. App Functionality and Design: The app itself works exceptionally well and was easy to integrate into our system. It offers a wide range of functions that can be tailored to meet our specific needs. The app is fast, reliable, and features a sleek, modern design that enhances our user experience. Support Team: The support team has been incredibly helpful throughout our integration process and subsequent troubleshooting. While the resolution of some issues took longer than expected, the team was always responsive and provided effective solutions to our problems. They assisted us with several challenges, including cart drawer integration and adjusting the display of our search icons. They also promptly corrected the currency display in our side cart drawer, switching it from dollars to euros as needed. Overall, we are satisfied with the service and the functionality of the app. The support team’s dedication to resolving our issues, despite not always being the fastest, has been greatly appreciated. We highly recommend Searchanise for its versatility, performance, and user-friendly design.

Goddiva

Apr 23, 2024 on Shopify

Generally works excellently at a great low cost. Sometimes I've needed some help setting up more detailed functions, but the support team have been helpful at all times