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Customer reviews: Searchanise Search & Filter

Develop by Searchanise

Reviews (1,723)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive view of the "Searchanise Search & Filter" app, praising its robust functionality, user-friendly design, and extensive customization options. The app is frequently lauded for enhancing store search capabilities and converting more visitors to buyers. Many reviews emphasize the exceptional support provided by the Searchanise team, highlighting their responsiveness and willingness to accommodate customization requests.

Key Strengths

  • Customizable filters and search options for improved user experience
  • Responsive and helpful customer support
  • Fair pricing, especially when compared to similar apps
  • Seamless integration with various store themes
  • Enhancement of product search capabilities, leading to higher conversions

Common Concerns

  • Issues with app reliability, particularly during critical sales periods (e.g., Black Friday)
  • Problems with mobile layout and customizing filters for some users
  • Instances of poor support response times and communication
  • Reports of bugs and performance issues affecting store operations
  • Concerns over dependence on the app causing disruptions when removed

Final Thoughts

While "Searchanise Search & Filter" boasts powerful features and customization options that many merchants find indispensable, there are notable concerns about its reliability and support during peak times. For those who prioritize app performance and seamless customer support, it remains a recommended choice, though it may not be without its challenges, especially during high-traffic events.

Adelaide Ink And Toner

Sep 12, 2024  on Shopify

Great support from the Searchanise team. I've had the app on my store for some time anow and Elijah helped me with layout issues when I changed to a new theme recently. Super-fast response and quick resolution

Charming Beads

Sep 07, 2024  on Shopify

Terrible support, terrible app. Firstly the app never picked up any of our branding colours, so had to spend over an hour of my time manually adding them in multiple places and then testing on the front end. The results returned were poor and inaccurate. The results page showed some weird narrow block of two product columns on desktop with no setting to say three columns. The filters with metafields simply did nothing on the front end despite all my products having metafields. Absolute waste of my time and having sent 5 emails to your so called support team and only one answered, I decided to uninstall and look elsewhere. Don't bother replying with the standard "Please contact our support team" because I certainly will not and would be another complete waste of time since you rudely ignore emails anyway!

El Rodeo Western Boutique

Sep 02, 2024  on Shopify

The tool may be really powerful but when you are trying to set up your store and get it as quickly as possible and not having to go through a a full web developers course and getting 2 masters in order to do a task it will be much better. If you know how to code and develop this may be a tool for you if not do not even try I read so much and not success at all.

OMAJ

Sep 01, 2024  on Shopify

I'm really impressed by the quality of the product and the quality and the efficience of the team working there. We installed Searchanize 10 days ago. And it worked perfectly well. I wanted to implement in-depth customization and it's impressive how fast they answer, and how they implement everything that i wanted to try. Really thanks guys !

Luxury Designer Apparel

Aug 18, 2024  on Shopify

Amazing App! And amazing support. Time and time again help with issues with my catalogue of 10K products. Very reactive and professional with outstanding results.

Numbers Market

Aug 18, 2024  on Shopify

This app has been an invaluable addition to our store, but what truly sets it apart is the exceptional support team. The developers are incredibly responsive, knowledgeable, and always willing to go the extra mile to help. Their expertise and dedication have made a world of difference for us. We highly recommend this app to anyone looking for a reliable solution backed by an outstanding team. Thank you for all your support!

Lollygag.co

Aug 16, 2024  on Shopify

It is a great app with many features to make it exactly what you need. Showing results from products, pages & blogs in a clear modern way Excellent & fast customer service Leo lollygag.co

Flamingo's Flooring

Aug 14, 2024  on Shopify

I contacted Searchanise support team because I needed help making adjustments to Searchanise app product page. Searchanise support team member, Alex B. responded providing me with the answers and solutions to my request. I also requested CSS help for product title, filter and button. Searchanise support team member, Madina R. responded very promptly providing me with the information I requested. I like the app features and functionality. I am impressed by the top-notch Searchanise support team members provide. Thank you Jorge C.

Designix

Aug 12, 2024  on Shopify

très bon service client, vous aide a personnalisé votre visuel pour que tout corresponde parfaitement, nickel

Homeoanimo

Aug 04, 2024  on Shopify

Their support is incredible. The app is working great and their surpport really helps you if needed. Thank you Madina for your great help!

Home Treasures

Aug 02, 2024  on Shopify

Great app. easy to use and get up and running, many features to help guide customers. Keep up the good work.

BuyBuy.hk

Jul 30, 2024  on Shopify

We have been trying out this app for about a week or so and we are loving it! It is really easy to setup and it looks really stunning on our site. We wanted to change some parts of the layout in the search results, and Stacy from their support team was extremely friendly and helpful, and has went out of her way to show us how to achieve exactly what we were after. Could not be more happy with their support and the app is amazing. Highly recommended!

CandyStore.com

Jul 28, 2024  on Shopify

Great features on this app and the team was super helpful. I needed specific design implemented on the collection pages and the Searchanise team worked with me to make it exactly like I needed. Amazing service!

MTO Battery

Jul 08, 2024  on Shopify

We have been using Searchanise on our website for a few months now. It has worked great and help is always available to you. We needed some assistance with settings and they were very quick to help. After a few months we had some questions and received prompt, helpful replies in less than an hour. We could not be happier with making the choice to use this APP.

Plant Delights Nursery

Jul 08, 2024  on Shopify

Searchanise gave us everything our old search app was missing, and for a great price. The few customizations we couldn't accomplish through the app were handled by the support team. Great communication and turn around time. Highly recommended!

nestern

Jul 08, 2024  on Shopify

Searchanise team was extremely supportive on the setup process. They fixed any issues in a reasonable time and also customized according to my store theme. They have offered all these in my trial period. I am looking forward to working with them for a long term.

Dancing Queens

Jul 03, 2024  on Shopify

I like the app but the support is horrible. I am getting no response since almost two weeks now and the setup is not even finished. Time to look for an alternative I guess.

NutriChef Kitchen

Jul 02, 2024  on Shopify

thought this was a pretty decent app, until i realized that the search is leaving out half my products. when i search frying pan, and it doesnt show fry pan, that is rough

Lucasgift - Shop for custom, unique, personalized gift items

Jun 27, 2024  on Shopify

Very nicely developed app. Team is also helpful and responsive when it comes to support. Overall 88/100 app

SportHG Schweiz

Jun 27, 2024  on Shopify

Sehr nützliche App und vor allem grossartiger Support. Anliegen werden schnell bearbeitet und es wird genau auf die Bedürfnisse eingegangen. Grossartige Arbeit des Support-Teams!

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