Jamie, who is one of the support staff for Tydal was beyond helpful. Jamie, assisted me in setting up the review application and gave me some tips to help me navigate the new app and shared some helpful thoughts on my site. I look forward to incorporating this app on my site.

Sam was amazing today. He patiently answered all the questions I asked and helped me. He also warned me about the app being free and initiated the process for the payment I made to be refunded to the company. I am very happy with the service I received. Thanks again, Sam

I Would Recommend the App Just Off Customer Service Alone! Sam was Awesome and Helped with Everything I Needed and Offered Tips to Help My Website. The App has Easy to Use Customizations that Doesn't Complicate but Produces Dope Results! Sweet Job TYDAL! P.S. I Had to Come Back and Edit My Response After Seeing Every Comment Expressing the Same Gratitude the App and (Especially) Customer Service. You Guys at TYDAL are Doing Such a Great Job, It Almost Looks Like Spammed Messages. 100% Real Tho!

The overall user experiences are pretty straight forward, simple and not complicated at all. The customer services from Jamie was pretty pleasant and easy too!

I liked the support team, I found it fast and polite. thank you very much for your service. gostei da equipe de suporte, achei ela rápida e educada. muito obrigado pelo atendimento, mas o atendimento é em inglês

Setting up was easy and Jamie from support was quick to help me out. Looking forward to collecting reviews now and displaying them on my website.

This app is the panacea to my "how-to" review headachea. It is simply the best !!! And that, it is free, It is unbelivable!

For a free app, you can't ask for more! The functions work perfectly, the reviews look pretty good (and full customizable) and the support team is exquisite (special shoutout to Jamie!) Thanks, will use for a long time for sure :)

Astonishing support! Asked around about some features before starting the app and seems to have exactly what I wanted in the free version already! Can't wait to see the results It will bring to my business. Jamie in the support team is awesome!

Sam was very helpful getting my store started. They went above and beyond with their customer service; very impressed!

I had Sam help me out with a few issues. I would have to say he was amazing went above and beyond to fix all the issues I had. He is a legend thank you so much for all your help.

系統很完整，也很方便設定，可以上傳圖片與影片，也可以自定義顯示文字。客服人員Sam主動詢問另我倍感親切。之後測試希望會有好的結果與購物體驗。

Sam was a HUGE help. They went above and beyond to assist me and offered valuable information to enhance my understanding of marketing and virtually anything I needed to know to kickstart my journey on Shopify. They even provided me with a list of relevant links to explore, which was incredibly thoughtful. In my situation, such dedication is truly commendable, especially as I find myself pondering how to boost store traffic and establish my brand presence. Thanks TYDAL!

Very great customer service! I am still investigating all the app's features but so far it looks very good. Jamie was really nice and helpful. I had a question about the app and she replied literally in five seconds. Impressive service! 5 stars well deserved!

I don't how these folks get so many positive reviews. I've had to contact them so many times about review request emails not being sent, among other problems. They respond politely but take days to "investigate" the problem. Plus, I receive no emails letting me know that I've received a new review. I recently discovered I had bad review left on my website and I had no idea, so I couldn't respond. Terrible app.

The Rivo app is easy to use and has generated a lot of great reviews for me without needing to do anything! The automations are fantastic and there are even follow-up emails sent as reminders when requesting reviews. I have contacted support for various reasons and often I am connected to Jel. Jel is fantastic, quick, and efficient! Jel is always so helpful and friendly, which I appreciate so much.

So far I must say the app is working well. What I am really impressed with is the customer service though. I needed help solving a little problem I had and Mica (Customer Rep) went above and beyond to not only solve my problem, but also provide added valuable information that I wasted not time implementing. :-) Happy Camper