Shopify return helper apps 2026

CallbackRequest

$9-$79 / Month

8.2

1 Reviews

Add a "Request Callback" button to your store Show more

CallbackRequest is an intuitive application designed to streamline communication between businesses and their clients. It enables users to easily request a callback from a company without the hassle of waiting on hold or navigating complex phone menus. The app features a user-friendly interface where customers can specify their preferred times for a callback, ensuring convenience and efficiency. CallbackRequest also offers businesses advanced scheduling tools and real-time analytics to optimize their customer service operations. With seamless integration into existing CRM systems, the app helps businesses manage and prioritize callback requests effectively. Additionally, it supports multilingual capabilities, making it accessible to a diverse user base. By enhancing the callback process, CallbackRequest improves the overall customer experience and fosters better client retention.

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Customer engagement

Lead generation

Callback button

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Win‑Win Returns

$8.99-$69.99 / Month

8.2

3 Reviews

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Stop returns and retain revenue with Cashback Offers. Show more

Win-Win Returns is an innovative app designed to transform the typically negative experience of product returns into a positive interaction for both businesses and customers. By offering a special Cashback Offer when a return is requested, this app helps businesses retain revenue and reduce the volume of returns, all while keeping the customer relationship alive. The easy setup ensures that businesses can quickly start seeing immediate value with minimal hassle. Win-Win Returns goes beyond solving the issue of returns by enhancing customer happiness and loyalty through unique cashback incentives. Additionally, the app streamlines the returns process with features like automated request approvals and customizable rules, saving time and reducing the costs associated with returned inventory. Transform the way you handle returns today and create a truly win-win scenario for your brand and customers.

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Easy setup

Cashback offers

Automate returns

Create rules

Auto-approvals

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Quick Returns and Exchanges ↻↺

$19-$99 / Month

9.2

31 Reviews

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Manage returns, exchanges, refunds, & RTO in one place. Show more

QuickReturns Returns/Exchanges is a comprehensive application designed to streamline the management of returns, exchanges, RTOs (Return to Origin), and refunds, providing a seamless user experience. The app allows businesses to effortlessly update inventory and customize return policies, ensuring a flexible approach tailored to specific needs. One of the standout features is the automatic generation of return labels, along with unlimited return reasons and notification options, enhancing efficiency and communication. Customized portals enable businesses to create a branded experience, further aligning the app with their unique operational requirements. QuickReturns also includes self-service return pages and email notifications to reduce customer anxiety and promote transparency. Through smart return rules, flexible refund options, and actionable insights from return reasons, the app aids in reducing unnecessary returns, recovering revenue, and increasing in-store transactions. Overall, QuickReturns is designed to elevate business operations by minimizing the operational burdens associated with returns and exchanges.

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Actionable insights

Store credit

Inventory updates

In-store returns

Smart exchanges

Handles returns

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Easy Returns Management System

$19.99 / Month

7.6

26 Reviews

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Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.

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Seamless integration

Customer self-service

Return request form

Prepaid shipping labels

Efficient management

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8returns ‑ Returns portal

$109-$379 / Month

8.2

32 Reviews

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Automate returns, exchanges, store credit, labels, and more! Show more

8returns ‑ Returns Portal is a seamless self-service platform designed to streamline and simplify the returns process for businesses, making it both efficient and customer-friendly. With the ability to process returns in under a minute, it helps save time and money while keeping customers satisfied. Whether it's utilizing QR codes, issuing store credit, or facilitating exchanges, 8returns automates the entire returns and refund process, allowing customers to register their returns independently. Businesses can track and monitor returns in a centralized location, simplifying management and oversight. The portal is fully customizable to align with your brand and offers various revenue retention options like exchanges and store credits. It also features dynamic rules tailored to specific countries, robust analytics for key insights, and automated creation of return labels or QR codes for a hassle-free experience.

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Store credit

Self-service platform

Customizable portal

Qr codes

Automate returns

Dynamic rules

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ClickPost Returns & Exchanges

$15-$700 / Month

9.1

14 Reviews

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Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.

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Multi-language support

Automated email updates

Custom return policies

Comprehensive reports

Self-serve return portal

Returns management dashboard

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Win Back

$19.95-$69.95 / Month

9.1

2 Reviews

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Boost loyalty with opt-ins, promotions, and seamless store credit handling.

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WeSupply Returns & Exchanges

$1125-$78 / Month

8.2

11 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

WeSupply Returns & Exchanges is a robust platform designed to transform the often challenging return process into a profitable and customer-centric experience. With self-service returns, efficient management, and condition-based return destinations, it simplifies the return journey while catering to customer needs through bundle and gift returns as well as flexible return policies. The app allows businesses to convert return incidents into potential sales by offering variant and full catalog exchanges along with incentives such as gift cards and bonus credits, encouraging repeat business. It features intelligent systems to prevent return fraud through smart return rules and customer blocklists, ensuring secure transactions. WeSupply streamlines operations, reducing costs and manual effort with instant exchanges and seamless integrations with carriers, 3PLs, and ERPs. This makes it an excellent alternative to existing solutions like Loop Returns and Narvar Returns, positioning it as a leader in return management efficiency.

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Instant exchanges

Self-service returns

Smart return rules

Gift cards

Carrier integrations

Shop now

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Reversso

8.2

1 Reviews

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Automate your exchanges, return guides, refunds & more Show more

Reversso is a powerful app designed to seamlessly integrate a self-service returns center into your online store, enhancing the customer experience for returns and exchanges. With Reversso, you have the flexibility to set up your own return policy, complete with personalized design and custom notifications, ensuring your customers enjoy a user-friendly experience. The app allows you to establish business rules to automate the returns process, from initial request to generating return labels and processing refunds or exchanges. Additionally, Reversso includes risk scoring features to help prevent or reduce fraudulent returns. Its automatic notification system keeps your customers informed at every step, providing transparency and trustworthiness. By streamlining the returns process, Reversso empowers your business and improves customer satisfaction.

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Custom notifications

Risk scoring

Offer exchanges

Self service returns

Automatic return labels

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GiveBack

$19-$49 / Month

8.2

4 Reviews

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Drive sales to your store by running a fundraising campaign! Show more

GiveBack is a versatile app designed to simplify the fundraising process by turning everyday purchases into meaningful support for various causes. Whether it's a school function, local sports team, or any group you care about, GiveBack allows you to select the beneficiaries and choose how much to give—either a percentage of each sale or a fixed amount per item. The app enables seamless integration with your shop, allowing beneficiaries to drive sales by actively promoting your products. With the ability to add multiple beneficiaries, your customers can choose their preferred cause to support at checkout, fostering a personalized and impactful shopping experience. GiveBack eliminates the traditional hassles associated with fundraising, offering a unique and effortless way to make a difference. Plus, you’ll benefit from free email support to ensure your fundraising efforts run smoothly and effectively.

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Support multiple causes

Choose giving amount

Select eligible products

Beneficiaries drive sales

Customer selects beneficiary

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iF Returns & Exchanges

7.9

25 Reviews

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Transform returns into exchanges and new sales Show more

iF Returns & Exchanges is a dynamic app designed to transform the often costly return process into a revenue-generating opportunity. By showcasing your full product catalog, the app encourages customers to exchange items or purchase new products, thereby reducing refund rates. The app's automation capabilities streamline the refund process based on customized triggers, enhancing efficiency and customer satisfaction with complete traceability and transparent information management. Users can personalize the return portal to display tailored options for different clients or countries. Moreover, the app integrates seamlessly with various carriers, offering the flexibility to use personal logistics networks or benefit from competitive rates at over 200,000 global drop-off points. iF Returns & Exchanges also supports operational cost optimization by allowing the configuration of pricing, return, and refund workflows, ultimately delivering a cohesive and branded customer experience.

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Customizable branding

Transforms returns into sales

Presents full product catalog

Automates refunds

Streamlines customer service

Triggers-based automation

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Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

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Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

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Increase conversions

Customer retention

Create labels

Automate returns

Reduce chargebacks

Exchange management

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Dor

$150 / Month

8.2

7 Reviews

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Make better business decisions by counting foot traffic Show more

Dor is an innovative app designed to help retailers decipher the narratives behind their foot traffic, transforming these insights into strategic actions that drive business growth and enhance customer satisfaction. Utilizing a unique battery-powered, thermal-sensing people counter, Dor offers a straightforward analytics solution that emphasizes what truly matters. Retailers gain clear visibility into brand performance across all stores with minimal effort, as the system is exceptionally easy to deploy. By integrating seamlessly with your point of sale system, Dor allows easy access to essential metrics, such as revenue, foot traffic, and conversion rates, all in one interface. The app also facilitates the comparison of foot traffic trends across various locations, enabling data-driven decision-making. Users can export data in CSV format or connect Dor with additional tools via API for a cohesive analytical experience.

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Pos integration

Export data

Api connection

Peel and stick

Battery powered

Thermal sensor

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Keepoala: Returns & rewards

$9 / Month

8.2

4 Reviews

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Return reducing loyalty program. Return portal & dashboard. Show more

Keepoala: Returns & Rewards is an innovative app designed to enhance customer loyalty and retention for online shops by reducing the volume of product returns. This multi-brand loyalty program incentivizes customers to retain their orders by awarding points for keeping the items. These points can then be redeemed for vouchers within the shop, thereby fostering customer satisfaction and encouraging brand loyalty. The app seamlessly integrates with Shopify, allowing retailers to manage returns efficiently through a whitelabel return portal. By encouraging shoppers to keep 9 out of 10 orders, Keepoala not only opens up new channels for customer acquisition but also helps in maintaining revenue and boosting Net Promoter Scores (NPS). Additionally, the built-in dashboard aids businesses in identifying their most profitable customer groups and understanding the reasons behind returns for better strategic planning.

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Store credit rewards

Coupons and discounts

Shopify integration

Custom loyalty programs

Multi-brand loyalty program

Points for non-returns

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Rich Returns & Exchanges

$19-$199 / Month

7.4

79 Reviews

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Allow customers to process returns, exchanges, and refunds Show more

Rich Returns & Exchanges is a powerful app designed to streamline the returns and exchanges process, ultimately saving time and enhancing customer satisfaction. It offers a self-service, custom-branded returns portal that integrates seamlessly with your store, enabling customers to manage their returns and exchanges effortlessly. By suggesting exchanges over returns, this app helps recapture potential lost revenue. With the capability to generate prepaid return labels from over 50 carriers worldwide, the app ensures a smooth and efficient returns process. Automated email notifications keep customers informed at every stage, improving transparency and trust. Businesses can set up automated rules tailored to their return policy and exchange terms, and integrate easily with existing systems like ERP, IMS, CRM, and 3PL. Overall, Rich Returns & Exchanges simplifies returns management while keeping customers satisfied and informed.

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Automated return labels

Automated email notifications

Custom-branded portal

Integrates with systems

Custom return rules

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Inmar Package Free Returns

7.4

8 Reviews

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Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.

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Package-free returns

Label-free returns

3000+ locations

Reduce costs

Boost loyalty

Faster credits

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EZ Callback Request

$9-$79 / Month

7.1

46 Reviews

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Turn visitors into qualified phone leads and sales calls Show more

Callback Request is a powerful application designed to streamline communication between businesses and their customers. This user-friendly app allows customers to easily request a callback from businesses at their convenience, minimizing wait times and improving customer satisfaction. With features like scheduling options, automated notifications, and customizable forms, businesses can efficiently manage and track callback requests to ensure timely responses. The app integrates seamlessly with existing CRM systems, providing additional insights and analytics on customer interactions. By enhancing customer engagement and optimizing response times, Callback Request helps businesses build stronger relationships with their clients. Ideal for companies of all sizes, this app is a valuable tool for enhancing customer service operations and boosting operational efficiency.

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Lead qualification

Instant call requests

Auto callback scheduling

Call tracking

Customizable callback forms

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Narvar Return and Exchange

6.1

21 Reviews

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Save sales & convert refund requests into exchanges. Show more

Narvar Return & Exchange is a robust application designed specifically for Shopify merchants aiming to optimize their sales and minimize refund-related losses. By providing a wide array of adaptable exchange options, this tool helps convert potential refunds into retained revenue, enhancing the overall customer experience. Merchants can maximize customer lifetime value through highly customizable and convenient return processes, which also utilize advanced reverse logistics to expedite product return handling. Seamless integration with existing business tools ensures a smooth workflow and enhances operational efficiency. Furthermore, Narvar equips businesses with intelligent insights and data-driven strategies to manage the complexities of the return process effectively. This strategic approach not only reduces costs but also strengthens customer relationships and loyalty.

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Store credit

Reverse logistics

Customizable experiences

Save sales

Retain revenue

Adaptable exchanges

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ExOrders ‑ Return & Exchange

(3/5)

2 Reviews

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Automate the return/exchange process and have happy customers Show more

ExOrders - Return & Exchange is a comprehensive app designed to streamline your business's return and exchange processes while enhancing customer trust. With easy automation and customizable options, customers can effortlessly initiate returns or exchanges for complete orders or specific products by simply logging in with their order number and contact details. The app allows you to swiftly approve or reject requests, ensuring communication transparency by sending tailored email notifications to inform customers about the status of their requests. Whether you choose to offer full refunds, exchanges, or detailed discussions for specific situations, ExOrders supports these options with a wide range of customizable features. You can manage an extensive list of reasons for returns in your preferred language, adding clarity to the process. Furthermore, you have the flexibility to enable or disable options such as exchanges, returns, and screenshots, tailoring the app to suit your business needs perfectly.

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Automate return/exchange

Customizable procedures

Partial/full returns

Order authentication

Approval system

Custom email notifications

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Outvio Exchanges and Helpdesk

$125-$250 / Month

(3.6/5)

27 Reviews

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Post-checkout automations for a great shopping experience Show more

Exchanges & Returns by Outvio is a comprehensive Shopify app that streamlines the management of product exchanges and returns for e-commerce businesses. With a user-friendly, fully branded self-service portal, customers can easily process their returns or exchange requests, enhancing their overall shopping experience. The app not only focuses on returns but also automates the entire post-purchase workflow, including order fulfillment, shipping, tracking, and customer communication. Outvio supports exchanges for both the same or different products and offers customizable return reasons and flows. It incentivizes store credit refunds and simplifies logistics with built-in pickup and return label generation. Additionally, the app provides smart fulfillment and shipping options with over 90 courier integrations and automates customer communication through email, SMS, and WhatsApp, ensuring seamless interactions and prompt support for delivery incidents.

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Shipping automation

Returns management

Exchanges management

Automated emails

Automated sms

Branded tracking

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Shopify return helper apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 70 Apps

CallbackRequest

Win‑Win Returns

Quick Returns and Exchanges ↻↺

Easy Returns Management System

8returns ‑ Returns portal

ClickPost Returns & Exchanges

Win Back

WeSupply Returns & Exchanges

Reversso

GiveBack

iF Returns & Exchanges

Turny Returns & Exchanges

Dor

Keepoala: Returns & rewards

Rich Returns & Exchanges

Inmar Package Free Returns

EZ Callback Request

Narvar Return and Exchange

ExOrders ‑ Return & Exchange

Outvio Exchanges and Helpdesk