You can easily manage returns with our self-service return portal. Customers can request returns without contacting customer service. Choose between refunding the original payment method or offering credit by gift card. Set a return time window and specify non-returnable product types or tags. Customers can request multiple returns per order, and you can enable automatic approval. Customize email templates and provide optional status notifications to customers.

• Self-service branded return portal at yourdomain/a/orderreturns
• Product return request without contacting customer service
• Set the time window allowable for return
• Provide a choice between refunds on the original payment method or credit
• Integrates with EasyPost, ShipStation, Shippo for prepaid return labels (Pro)