COS Order Returns Manager is an intuitive app designed to streamline the return process with a self-service return portal, enhancing customer convenience and reducing the need for customer service intervention. The app allows customers to effortlessly request returns online, offering the flexibility to choose between refunds via the original payment method or store credit through gift cards. Merchants can easily set a designated return window and mark specific product types or tags as non-returnable, ensuring clear return policies. The app supports handling multiple return requests per order and enables automatic approval for expedited processing. Customization options include editable email templates and optional updates to keep customers informed on the status of their return. Additionally, seamless integration with leading shipping solutions like EasyPost, ShipStation, and Shippo ensures hassle-free management of prepaid return labels for Pro users.