Shopify Self-service return apps 2025

COS Order Returns Manager

$6.95-$14.95 / Month

(3/5)

2 Reviews

Automate the return process for your store. Quick and easy! Show more

COS Order Returns Manager is an intuitive app designed to streamline the return process with a self-service return portal, enhancing customer convenience and reducing the need for customer service intervention. The app allows customers to effortlessly request returns online, offering the flexibility to choose between refunds via the original payment method or store credit through gift cards. Merchants can easily set a designated return window and mark specific product types or tags as non-returnable, ensuring clear return policies. The app supports handling multiple return requests per order and enables automatic approval for expedited processing. Customization options include editable email templates and optional updates to keep customers informed on the status of their return. Additionally, seamless integration with leading shipping solutions like EasyPost, ShipStation, and Shippo ensures hassle-free management of prepaid return labels for Pro users.

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Status notifications

Custom email templates

Self-service portal

Automatic approval

Request returns

Refund or credit

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FlexReturn Return Center

$6.99-$69.99 / Month

(2.1/5)

15 Reviews

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Smart order return app to automate and manage customer returns Show more

FlexReturn Return Center revolutionizes the return process, ensuring a seamless and efficient experience for both businesses and their customers. With its intuitive platform, retailers can establish intelligent return rules that cater to individual customer preferences, enhancing satisfaction and encouraging repeat business. The app’s robust admin backend significantly reduces the time and effort required in managing returns, thanks to features like automatic return approvals and shipping label generation. FlexReturn also boasts a visually appealing and customizable return page that supports 12 languages, accommodating a global customer base. Automated notifications keep customers informed at every step of the return process, fostering transparency and trust. The smart rules system provides customers with optimal return options and the ability to select different product variants or upload proof photos, ensuring a comprehensive return experience. By automating complex tasks such as restocking and return approval, FlexReturn streamlines operations and promotes efficiency in handling returns.

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Email notifications

Smart return rules

Shipping label generation

Fast return process

Automatic approval

Admin backend streamlining

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Accu Easy Return

$15-$50 / Month

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Manage Order Returns Show more

Accu Easy Return is an innovative app designed to streamline and enhance the returns process for businesses and their customers. It features customizable event-based email notifications, ensuring customers are promptly informed about their return status. The app utilizes secure OTP-based email verification to authenticate return requests, adding an extra layer of security. Key features include comprehensive returns management, tracking timelines for returns, and proactive return updates to minimize customer inquiries. Accu Easy Return prioritizes data protection and adheres to GDPR compliance, safeguarding customer information. With a focus on providing excellent support, the app is always ready to assist users with any questions or concerns they might have. By automating returns, businesses can offer a seamless return experience, ultimately improving customer satisfaction and reducing operational effort.

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Returns management

Data protection

Email notification

Otp validation

Track return timeline

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ReturnGO Returns & Exchanges

$23-$297 / Month

8.8

344 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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Parcel Panel Returns &Exchange

$20-$239 / Month

9

379 Reviews

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Returns and exchanges, Return labels, Return policy, Refunds Show more

ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.

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Real-time updates

Shopify integration

Self-service returns

Customized refunds

Custom return solutions

Branded return experience

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Self Storage Quote

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Create custom self-storage quotes easily, supporting various sizes and currencies. Show more

Self Storage Quote is a dynamic app designed to seamlessly integrate into your website, enabling customers to select and receive quotes for their ideal storage units. Catering to diverse storage needs, the app offers a variety of options including climate-controlled, RV, car, boat, and container units, each available in up to five different sizes. Designed for maximum customization, the app allows for tailored monthly pricing for durations ranging from 1 to 12 months, accommodating varying contract preferences without hassle. It also supports transactions in five major currencies—Dollars, Pounds, Euros, Yen/Yuan, and Franc—making it a versatile tool for businesses operating on a global scale. Self Storage Quote streamlines the quotation process, replacing complexity with ease and efficiency, empowering your customers to make well-informed decisions regarding their storage needs. By installing this app, you enhance your website’s functionality and offer unparalleled convenience to both your business and its clientele.

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Currency support

Custom storage quotes

Multiple unit sizes

Flexible contract lengths

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Mobile Self‑Checkout With QRs

$20 / Month

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Effortless self-checkout: scan, pay, and walk out seamlessly.

Email capture

Cart abandonment reduction

Upsell recommendations

Behavior tracking

Loyalty integration

Instant launch

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Code Returns & Exchanges

$50-$300 / Month

(1.6/5)

2 Reviews

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Branded self-service Returns & Exchanges portal Show more

Code Returns & Exchanges is an innovative app designed specifically for Shopify merchants, aimed at transforming traditional returns into potential revenue-boosting exchanges. By offering a seamless self-service branded portal, customers can easily manage exchanges, even for different products, elevating their shopping experience. On the backend, the app provides your team with a straightforward yet powerful dashboard within the Shopify Admin, simplifying the management of all returns and exchange processes. As a Shopify Plus Partner, the app blends advanced features with a user-friendly interface, ensuring it’s accessible at an attractive price point. Its plug-and-play nature allows for quick installation, ensuring your business can benefit from increased exchanges and reduced refunds in no time. Transitioning returns into exchanges has never been easier, offering a comprehensive solution that enhances customer satisfaction and boosts your bottom line.

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Product exchanges

Simple dashboard

Plug-and-play

Self-service portal

Boosts revenue

More exchanges

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Dot

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Dot, the data bot enables true analytics self-service for everybody at your company. Show more

Dot is an innovative app designed to democratize data analysis with the help of an AI-powered assistant, enabling business stakeholders to independently explore and interpret data. By offering true Analytics Self-Service, Dot empowers users to gather insights and make data-driven decisions without relying heavily on data teams for ad-hoc requests. This not only enhances productivity but also allows data teams to concentrate on more strategic, high-impact tasks. Dot seamlessly integrates with various platforms, featuring connectors for major data solutions like Snowflake, Redshift, Looker, and dbt, ensuring smooth data flow and accessibility. With its user-friendly interface and robust capabilities, Dot is poised to transform how businesses interact with their data, turning data analysis into an intuitive and accessible process for all users.

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Ai assistant

Analytics self-service

Automated ad-hoc requests

Connector integrations

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Gander

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AI-powered customer self-service platform for airlines to automate disruption management. Show more

Gander is an innovative AI-driven customer service platform tailored specifically for the airline industry, revolutionizing how airlines manage disruptions. It automates key elements of disruption management, seamlessly handling everything from the initial customer contact to processing compensation claims. By employing advanced AI workflows, Gander efficiently addresses customer inquiries with greater speed and accuracy than traditional chat or voice systems. This not only reduces operational support costs for airlines but also significantly enhances the overall satisfaction of their passengers. The platform's intelligent design ensures that passengers receive prompt, reliable support during unforeseen disruptions, fostering a more positive travel experience. With Gander, airlines can streamline their customer service operations, maintaining smooth communication and maintaining trust with their clientele even in challenging situations.

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Ai-driven workflows

Automates disruption management

Faster inquiry handling

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Simesy Order Editing & Upsell

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Streamline self-service order editing and boost sales with upsell features.

Post-purchase upsell

Order cancellation

Self-service editing

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ReturnGO Returns & Exchanges

$14.97 / Month

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"Streamline returns with automated, branded, and customizable self-service portals." Show more

ReturnGO Returns & Exchanges is a powerful app designed to streamline your store's return and exchange processes. By automating these functions with customizable rules and policies, it enhances the customer experience while simplifying operations for the retailer. The app offers a fully branded, self-service return portal that integrates seamlessly with your store, making it easy for customers to initiate returns and exchanges in any currency or language. Retailers can tailor every step of the return process to fit their specific needs, creating and managing return policies, rules, and workflows with flexibility. Customers can choose to return items for a refund, gift card, or a variant exchange, all facilitated automatically based on your configurations. ReturnGO's standout feature, Ship by ReturnGO, allows for the generation of shipping labels at competitive rates across various countries without the need for third-party connections, further enhancing convenience and efficiency. Overall, ReturnGO makes returns simple, efficient, and user-friendly, ultimately boosting customer satisfaction and loyalty.

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Gift card refunds

Automated returns

Customizable policies

Self-service portal

Integrated label generation

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ClickPost Order Editing/Cancel

$49-$349 / Month

9.1

10 Reviews

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Empower customers to self-edit orders, reducing support and boosting sales. Show more

CP: Order Editing & Cancel is a powerful tool designed to streamline your order management process by empowering customers to make real-time changes to their orders. With this app, customers can easily edit shipping addresses, adjust quantities, swap or add products, and even cancel orders before they are shipped. This self-service approach significantly reduces the volume of support tickets, enabling your team to focus on more critical tasks. By offering an enhanced customer experience akin to major e-commerce platforms like Amazon, you can increase Average Order Value (AOV) while reducing costs. The app also provides upsell opportunities through AI-driven recommendations and post-purchase options. Additionally, it supports full integration with your 3PL/WMS systems, and automates refunds with flexible options like store credits or direct returns. This translates to improved customer satisfaction, reduced support needs, and a more efficient operational workflow.

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Post-purchase upsells

Generate invoices

Order cancellations

Automate refunds

Product swaps

Self-edit orders

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ReturnX: Returns & Exchanges

$39-$169 / Month

9.1

36 Reviews

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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.

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Automated return labels

Self-serve options

Custom branded portal

Refund via gift card

Major logistics integration

Actionable return insights

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Keepoala: Returns & rewards

$9 / Month

8.2

4 Reviews

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Return reducing loyalty program. Return portal & dashboard. Show more

Keepoala: Returns & Rewards is an innovative app designed to enhance customer loyalty and retention for online shops by reducing the volume of product returns. This multi-brand loyalty program incentivizes customers to retain their orders by awarding points for keeping the items. These points can then be redeemed for vouchers within the shop, thereby fostering customer satisfaction and encouraging brand loyalty. The app seamlessly integrates with Shopify, allowing retailers to manage returns efficiently through a whitelabel return portal. By encouraging shoppers to keep 9 out of 10 orders, Keepoala not only opens up new channels for customer acquisition but also helps in maintaining revenue and boosting Net Promoter Scores (NPS). Additionally, the built-in dashboard aids businesses in identifying their most profitable customer groups and understanding the reasons behind returns for better strategic planning.

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Store credit rewards

Coupons and discounts

Shopify integration

Custom loyalty programs

Multi-brand loyalty program

Points for non-returns

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Unified Order Return

$50 / Month

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Making return and exchange smooth for customers. Show more

Unified Order Return is an innovative app designed to transform the returns process into a seamless, customer-friendly experience. The app empowers customers by allowing them to effortlessly view their order history and initiate returns tailored to the preferences of their merchant, thereby enhancing the likelihood of them shopping again. Its intuitive backend system revolutionizes return management by automating approvals and generating shipping labels, thus saving valuable time for your team. Additionally, the app offers a comprehensive dashboard for tracking and managing return requests, ensuring that every return is processed efficiently and effectively. By streamlining these processes, Unified Order Return not only benefits merchants by reducing operational hassle but also boosts customer satisfaction through a fast and hassle-free return experience.

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Streamlined management

Shipping label generation

Fast return process

Order history viewing

Initiate return process

Automatic approval

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COD Easy Return

$5-$10 / Month

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Efficiently manage Shopify return requests with centralized dashboard and tracking.

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Synctrack: Returns & Exchanges

$11.99-$149 / Month

9.1

113 Reviews

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Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.

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Shopify integration

Branded return portal

Custom return solutions

Timely notifications

Return shipping labels

Auto refunds

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Return Shield

$39.99-$89.99 / Month

9.1

3 Reviews

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"AI-driven tool to prevent refund abuse and streamline return processes." Show more

Return Shield is an innovative app designed to help merchants tackle refund abuse and streamline the return process. By leveraging AI technology, the app evaluates each customer’s return behavior, providing a score that helps identify potentially risky profiles. These profiles are automatically tagged and segmented, allowing for better decision-making. Merchants can customize rules to instantly decline refund requests that appear suspicious, significantly reducing manual efforts and potential financial losses. With detailed insights and automated workflows, Return Shield enhances the efficiency of return management while ensuring a focus on delivering an excellent customer experience. This sophisticated tool empowers businesses to maintain a balance between minimizing refund fraud and nurturing customer trust.

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Automated workflows

Ai customer rating

Risk profile tagging

Auto-decline requests

Refund abuse prevention

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Kiwi: Final Sale Discounts

$10-$49 / Month

8.8

7 Reviews

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Encourage non-return purchases with discounts for increased revenue retention. Show more

Kiwi Return Saver is an innovative app designed exclusively for U.S. markets, enabling merchants to minimize return-related expenses by offering discounts to customers who opt to waive their right to return products. With this app, retailers can strategically select which products will feature the "Keep It" discount and customize the discount amount, empowering them to optimize revenue while enhancing customer satisfaction. The app ensures transparency by clearly communicating to buyers that opting for this discount makes the product ineligible for return, allowing informed purchasing decisions. Retailers can seamlessly integrate the app into their Shopify platform, create flexible discount campaigns, and label items as final sale. Additionally, it provides the flexibility to control how Return Saver discounts work alongside other ongoing promotions, fostering a tailored and effective sales strategy. By choosing Kiwi Return Saver, businesses can maintain a healthy bottom line while providing customers with attractive price incentives.

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Product tagging

Customizable discounts

Waive return rights

Clear customer messaging

Integrate with promotions

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Shopify Self-service return apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

COS Order Returns Manager

FlexReturn Return Center

Accu Easy Return

ReturnGO Returns & Exchanges

Parcel Panel Returns &Exchange

Self Storage Quote

Mobile Self‑Checkout With QRs

Code Returns & Exchanges

Dot

Gander

Simesy Order Editing & Upsell

ReturnGO Returns & Exchanges

ClickPost Order Editing/Cancel

ReturnX: Returns & Exchanges

Keepoala: Returns & rewards

Unified Order Return

COD Easy Return

Synctrack: Returns & Exchanges

Return Shield

Kiwi: Final Sale Discounts