Shopify Self-service return apps 2025

COS Order Returns Manager

$6.95-$14.95 / Month

(3/5)

2 Reviews

Automate the return process for your store. Quick and easy! Show more

COS Order Returns Manager is an intuitive app designed to streamline the return process with a self-service return portal, enhancing customer convenience and reducing the need for customer service intervention. The app allows customers to effortlessly request returns online, offering the flexibility to choose between refunds via the original payment method or store credit through gift cards. Merchants can easily set a designated return window and mark specific product types or tags as non-returnable, ensuring clear return policies. The app supports handling multiple return requests per order and enables automatic approval for expedited processing. Customization options include editable email templates and optional updates to keep customers informed on the status of their return. Additionally, seamless integration with leading shipping solutions like EasyPost, ShipStation, and Shippo ensures hassle-free management of prepaid return labels for Pro users.

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Status notifications

Custom email templates

Self-service portal

Automatic approval

Request returns

Refund or credit

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Self Storage Quote

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Create custom self-storage quotes easily, supporting various sizes and currencies. Show more

Self Storage Quote is a dynamic app designed to seamlessly integrate into your website, enabling customers to select and receive quotes for their ideal storage units. Catering to diverse storage needs, the app offers a variety of options including climate-controlled, RV, car, boat, and container units, each available in up to five different sizes. Designed for maximum customization, the app allows for tailored monthly pricing for durations ranging from 1 to 12 months, accommodating varying contract preferences without hassle. It also supports transactions in five major currencies—Dollars, Pounds, Euros, Yen/Yuan, and Franc—making it a versatile tool for businesses operating on a global scale. Self Storage Quote streamlines the quotation process, replacing complexity with ease and efficiency, empowering your customers to make well-informed decisions regarding their storage needs. By installing this app, you enhance your website’s functionality and offer unparalleled convenience to both your business and its clientele.

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Currency support

Custom storage quotes

Multiple unit sizes

Flexible contract lengths

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Code Returns & Exchanges

$50-$300 / Month

(1.7/5)

3 Reviews

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Branded self-service Returns & Exchanges portal Show more

Code Returns & Exchanges is an innovative app designed specifically for Shopify merchants, aimed at transforming traditional returns into potential revenue-boosting exchanges. By offering a seamless self-service branded portal, customers can easily manage exchanges, even for different products, elevating their shopping experience. On the backend, the app provides your team with a straightforward yet powerful dashboard within the Shopify Admin, simplifying the management of all returns and exchange processes. As a Shopify Plus Partner, the app blends advanced features with a user-friendly interface, ensuring it’s accessible at an attractive price point. Its plug-and-play nature allows for quick installation, ensuring your business can benefit from increased exchanges and reduced refunds in no time. Transitioning returns into exchanges has never been easier, offering a comprehensive solution that enhances customer satisfaction and boosts your bottom line.

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Product exchanges

Simple dashboard

Plug-and-play

Self-service portal

Boosts revenue

More exchanges

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ReturnGO Returns & Exchanges

$23-$297 / Month

9.2

359 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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FlexReturn Return Center

$6.99-$69.99 / Month

8.8

149 Reviews

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Smart order return app to automate and manage customer returns Show more

FlexReturn Return Center revolutionizes the return process, ensuring a seamless and efficient experience for both businesses and their customers. With its intuitive platform, retailers can establish intelligent return rules that cater to individual customer preferences, enhancing satisfaction and encouraging repeat business. The app’s robust admin backend significantly reduces the time and effort required in managing returns, thanks to features like automatic return approvals and shipping label generation. FlexReturn also boasts a visually appealing and customizable return page that supports 12 languages, accommodating a global customer base. Automated notifications keep customers informed at every step of the return process, fostering transparency and trust. The smart rules system provides customers with optimal return options and the ability to select different product variants or upload proof photos, ensuring a comprehensive return experience. By automating complex tasks such as restocking and return approval, FlexReturn streamlines operations and promotes efficiency in handling returns.

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Email notifications

Smart return rules

Shipping label generation

Fast return process

Automatic approval

Admin backend streamlining

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Accu Easy Return

$15-$50 / Month

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Manage Order Returns Show more

Accu Easy Return is an innovative app designed to streamline and enhance the returns process for businesses and their customers. It features customizable event-based email notifications, ensuring customers are promptly informed about their return status. The app utilizes secure OTP-based email verification to authenticate return requests, adding an extra layer of security. Key features include comprehensive returns management, tracking timelines for returns, and proactive return updates to minimize customer inquiries. Accu Easy Return prioritizes data protection and adheres to GDPR compliance, safeguarding customer information. With a focus on providing excellent support, the app is always ready to assist users with any questions or concerns they might have. By automating returns, businesses can offer a seamless return experience, ultimately improving customer satisfaction and reducing operational effort.

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Returns management

Data protection

Email notification

Otp validation

Track return timeline

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AfterShip Returns Center

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Streamline returns with automation, analytics, and seamless customer experience. Show more

AfterShip Returns Center is a powerful returns management app designed for fast-growing businesses aiming to enhance their post-purchase customer experience. It simplifies the returns and exchange process by allowing customers to submit requests effortlessly using just their order number and email, eliminating the need for cumbersome email exchanges. The app improves customer satisfaction by offering prepaid shipping labels, either auto-generated or manually uploaded, ensuring a smooth returns process. With seamless integration capabilities, AfterShip Returns Center connects easily with popular carriers like UPS, USPS, DHL, FedEx, and more, streamlining logistics operations. The app also provides proactive return updates and utilizes flexible return rules to automate processes, helping businesses build brand loyalty. Through detailed analytics and reports, it gives insights into returns trends, turning potential losses into opportunities for repurchases. Ideal for businesses ready to scale, AfterShip Returns Center boosts efficiency and strengthens customer relationships.

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Courier integration

Automate returns

Prepaid shipping labels

Return label generation

Analytics & reports

Return requests portal

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TooS Returns & Exchanges

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Automatic return labels, emails, exchanges, self-service Show more

TooS Returns & Exchanges is an innovative app designed to simplify the post-purchase experience for merchants by streamlining the returns and exchanges process. Perfect for businesses of all sizes, TooS aims to elevate customer satisfaction while enhancing operational efficiency by automating traditionally complex tasks. With features like a self-service returns page, automatic shipping return labels, and comprehensive support for all products, TooS reduces the administrative burden on retailers. It also facilitates seamless refunds to original payment methods and ensures smooth communication through automatic email notifications at every stage of the return process. By integrating TooS, businesses can say goodbye to the hassles of manual processes, ultimately fostering greater customer loyalty and trust.

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Email notifications

Self-service returns

Exchange management

Automatic return labels

Refund management

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Return Prime: Return → Revenue

$19.99-$149.99 / Month

9.4

804 Reviews

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Make revenue through returns, send automated labels & refund Show more

Return Prime: Exchange & Refund is a comprehensive solution for managing returns, exchanges, and refunds all in one place. This app streamlines the return process by allowing you to send return labels, facilitate in-store returns, and offer refunds via store credits, making the experience more efficient for both retailers and customers. With seamless integration of your preferred logistics and Warehouse Management System (WMS), Return Prime ensures a smooth and automated return operation. Transitioning from another returns app is hassle-free, positioning Return Prime as a forward-thinking choice for businesses. The app offers a customizable, customer-friendly return portal along with automated features like return label generation and replacement order creation on Shopify. Additionally, it supports multiple refund methods, including refunds to cards or gift cards, and promotes store credit incentives. With the ability to connect with over 30 apps and the option for custom integrations through API and webhooks, Return Prime is a versatile tool for modern retail businesses.

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Automated return labels

In-store returns

Refund alternatives

Logistics integration

Seamless migration

Customizable portal

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ReturnX: Returns & Exchanges

$39-$169 / Month

8.2

44 Reviews

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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.

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Automated return labels

Self-serve options

Custom branded portal

Refund via gift card

Major logistics integration

Actionable return insights

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Keepoala: Returns & rewards

$9 / Month

8.2

6 Reviews

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Return reducing loyalty program. Return portal & dashboard. Show more

Keepoala: Returns & Rewards is an innovative app designed to enhance customer loyalty and retention for online shops by reducing the volume of product returns. This multi-brand loyalty program incentivizes customers to retain their orders by awarding points for keeping the items. These points can then be redeemed for vouchers within the shop, thereby fostering customer satisfaction and encouraging brand loyalty. The app seamlessly integrates with Shopify, allowing retailers to manage returns efficiently through a whitelabel return portal. By encouraging shoppers to keep 9 out of 10 orders, Keepoala not only opens up new channels for customer acquisition but also helps in maintaining revenue and boosting Net Promoter Scores (NPS). Additionally, the built-in dashboard aids businesses in identifying their most profitable customer groups and understanding the reasons behind returns for better strategic planning.

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Store credit rewards

Coupons and discounts

Shopify integration

Custom loyalty programs

Multi-brand loyalty program

Points for non-returns

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Return Helper: Return Centre

8.2

11 Reviews

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Automated returns & generate labels through a branded portal Show more

Return Helper: Return Centre offers a sophisticated return management solution, expertly crafted to simplify and enhance the return processes and aftermarket efforts for retailers worldwide. It is especially suited for cross-border merchants, providing smooth integration with over 15 international warehouses located in countries such as the U.S., Canada, U.K., and Japan, among others. The platform extends its capabilities through partnerships with 30 international shipping carriers, ensuring efficient logistics management. Users can tailor their returns portal, customizing elements like logos, colors, and return reasons, for a personalized customer experience. Return Helper also provides smart automation solutions, including automatic shipping label generation and the implementation of rules for specific return scenarios, like return windows and non-returnable products. In addition, retailers can engage their global clientele effectively by sending multilingual email updates at every return process stage, complemented by local return collection services in 15 countries.

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Automated returns

Smart return rules

Carrier integrations

Branded portal

Return label generation

Multi-language emails

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Unified Order Return

$50 / Month

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Making return and exchange smooth for customers. Show more

Unified Order Return is an innovative app designed to transform the returns process into a seamless, customer-friendly experience. The app empowers customers by allowing them to effortlessly view their order history and initiate returns tailored to the preferences of their merchant, thereby enhancing the likelihood of them shopping again. Its intuitive backend system revolutionizes return management by automating approvals and generating shipping labels, thus saving valuable time for your team. Additionally, the app offers a comprehensive dashboard for tracking and managing return requests, ensuring that every return is processed efficiently and effectively. By streamlining these processes, Unified Order Return not only benefits merchants by reducing operational hassle but also boosts customer satisfaction through a fast and hassle-free return experience.

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Streamlined management

Shipping label generation

Fast return process

Order history viewing

Initiate return process

Automatic approval

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SuperLeadz by XIRCLS

$29.99-$299.99 / Month

7

6 Reviews

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Generate self-verified, high-quality leads & boost conversions Show more

SuperLeadz by XIRCLS is a powerful tool designed to optimize website conversions by identifying and engaging shoppers most likely to convert. The app offers advanced features to verify the authenticity and interest of potential leads, ensuring businesses target promising prospects effectively. It enables hyper-personalization of pop-ups and incentives based on a visitor's origin, frequency, and behavior, enhancing customer engagement through multi-offer pop-ups and smooth, one-click redemptions. Users can select from a range of pre-built pop-up templates or customize them to fit specific needs, leveraging URL targeting and source detection for advanced settings. The platform supports a variety of pop-up types, including age verification, cart pop-ups, and exit intent prompts, while offering comprehensive management tools like analytics, automation, and geo-location. By personalizing communication for distinct visitor segments and simplifying the redemption process, SuperLeadz ensures a seamless and rewarding shopping experience for customers.

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Campaign management

Analytics

Automations

Localization

Segmentation

Tagging

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Wix Client Check-In

(2.9/5)

28 Reviews

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Streamline self check-in for clients with customizable features and branding. Show more

Wix Client Check-In offers a streamlined, efficient self check-in process for clients attending your courses, classes, or appointments. This app enhances client experiences by providing multiple options for check-in, including displaying client names, initials, or using a search bar. It also supports chip and barcode scanners, making the process seamless and quick. Users can customize the check-in interface to align with their brand by adjusting colors, welcome text, and logos, ensuring a personalized touch for every client visit. Additionally, set specific time frames during which clients can check in to manage schedules better. Please note that installing Wix Bookings is required to use this app. By simplifying the check-in process, you can focus more on delivering great services and less on administrative tasks.

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Brand integration

Customizable display

Self check-in

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Recheck Order Editing + Upsell

$19-$299 / Month

9.1

10 Reviews

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Self serve order editing, Post purchase upsells & Refunds Show more

Recheck: Order Editing, Upsell is a dynamic app designed to enhance the customer experience by enabling self-serve order modifications. This app empowers customers to correct mistakes at checkout, such as updating personal details, changing cart items, and adjusting shipping preferences, leading to increased satisfaction and reduced support requests. For instances where the order value decreases, Recheck efficiently manages refunds by offering choices between direct source refunds or store credits. In addition to streamlining the order editing process, Recheck boosts average order value (AOV) by allowing businesses to create personalized upsell offers available post-purchase. The app integrates seamlessly with third-party logistics and warehouse management systems to ensure all order edits are synced effectively. Furthermore, Shopify Flow integration offers businesses the capability to set up complex order editing and marketing workflows, making Recheck a robust solution for retailers seeking to optimize checkout processes and drive sales growth.

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Post purchase upsells

Order editing

Manage refunds

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COS Order Returns Manager

$6.95-$14.95 / Month

(3/5)

2 Reviews

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Automate the return process for your store. Quick and easy! Show more

COS Order Returns Manager is an intuitive app designed to streamline the return process with a self-service return portal, enhancing customer convenience and reducing the need for customer service intervention. The app allows customers to effortlessly request returns online, offering the flexibility to choose between refunds via the original payment method or store credit through gift cards. Merchants can easily set a designated return window and mark specific product types or tags as non-returnable, ensuring clear return policies. The app supports handling multiple return requests per order and enables automatic approval for expedited processing. Customization options include editable email templates and optional updates to keep customers informed on the status of their return. Additionally, seamless integration with leading shipping solutions like EasyPost, ShipStation, and Shippo ensures hassle-free management of prepaid return labels for Pro users.

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Status notifications

Custom email templates

Self-service portal

Automatic approval

Request returns

Refund or credit

Install App

Milkyway Delivery + Returns

$29.99-$799.99 / Month

9.1

9 Reviews

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Simple to use and affordable local delivery and return app Show more

Milkyway - Delivery + Returns is designed to streamline your local delivery and return operations, making it an ideal solution for businesses looking to enhance their customer experience. The app facilitates efficient order fulfillment within a 15-mile radius of your store or warehouse, offering a fixed flat fee per delivery to ensure cost transparency. With options for both on-demand local shipping and next-day delivery, Milkyway provides the flexibility you need to meet varying customer demands. Impress your local clientele with the "Try at Home" feature, enabling fast same-day deliveries that allow customers to experience products before finalizing their purchase. This user-friendly app includes simple delivery management and real-time tracking, giving you complete oversight of your local order fulfillment process. Additionally, Milkyway ensures every package is protected against loss or damage with its comprehensive Protection Policy, providing peace of mind for both you and your customers.

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Scheduled deliveries

Same-day delivery

Delivery tracking

Next-day return

15-mile radius

On-demand shipping

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PS Ring Sizer

$10 / Month

(3/5)

2 Reviews

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Online Ring Sizer for Jewelry Store Show more

PS Ring Sizer is an innovative app designed specifically for jewelry store owners to enhance their customer experience. This app addresses the common issue of customers not knowing their ring size, which often leads to indecision and added communication efforts. By enabling customers to accurately measure their ring size using their smartphones, PS Ring Sizer eliminates the need for mailing physical ring sizers, thereby reducing costs and waste. By integrating PS Ring Sizer on their product pages, store owners can streamline the buying process, minimize returns, and improve conversion rates. This digital tool significantly boosts customer confidence, making it easier for them to select the right ring size with accuracy and ease. Ultimately, PS Ring Sizer empowers jewelry businesses to offer a seamless and satisfying shopping experience.

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Boosts conversion rates

Smartphone sizing

Integrate with product page

Enhances buyer confidence

Reduces return rates

Streamlines purchase process

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Richpanel: AI Customer Support

$89-$119 / Month

8.2

158 Reviews

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Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk Show more

Richpanel: AI Customer Service is a powerful helpdesk solution designed to streamline customer support processes for businesses, enabling them to efficiently manage high volumes of inquiries with minimal staff. By leveraging AI technology, the platform is trained on historical customer interactions, empowering customer service agents to respond as effectively and quickly as the best-performing team members, improving response time by 2-3x. The app features a comprehensive multi-channel support system, including email, chat, Facebook, Instagram, phone, and more, all within a single inbox for seamless management. Richpanel also offers a self-service portal for instant, 24/7 customer support, a live chat widget, FAQ page, and automation tools, alongside in-depth reporting capabilities to provide actionable insights for continuous improvement. As a popular alternative to platforms like Shopify Inbox, Zendesk, and Gorgias, among others, Richpanel allows easy integration with your existing software stack to maximize efficiency. With its robust set of tools and AI-driven assistance, Richpanel enhances the agility and effectiveness of customer service teams, ensuring high-quality, speedy interactions with customers.

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Integration capabilities

Ai-powered helpdesk

Manage high support volumes

Accurate response assistance

Customer self-service

Handle multiple channels

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Shopify Self-service return apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

COS Order Returns Manager

Self Storage Quote

Code Returns & Exchanges

ReturnGO Returns & Exchanges

FlexReturn Return Center

Accu Easy Return

AfterShip Returns Center

TooS Returns & Exchanges

Return Prime: Return → Revenue

ReturnX: Returns & Exchanges

Keepoala: Returns & rewards

Return Helper: Return Centre

Unified Order Return

SuperLeadz by XIRCLS

Wix Client Check-In

Recheck Order Editing + Upsell

COS Order Returns Manager

Milkyway Delivery + Returns

PS Ring Sizer

Richpanel: AI Customer Support