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Customer reviews: Releasit COD Form & Upsells
The Releasit COD Order Form app simplifies cash-on-delivery orders for Shopify stores, offering a seamless checkout experience. Read verified customer reviews to learn how it improves conversions and reduces cart abandonment.
Reviews (1,645)
What Merchants Think
Merchants who use the "Releasit COD Form & Upsells" app often express high satisfaction, particularly appreciating its functionality and ease of use for facilitating cash on delivery (COD) payments. The app is praised for enhancing store operations and customer experience by providing a seamless and efficient checkout process. Many users commend its robust feature set and the significant positive impact it has on conversion rates and average order values. The supportive and responsive customer service receives frequent commendations, further bolstering the app’s reputation among users.
Key Strengths
- User-friendly interface and easy integration with Shopify stores.
- Effective in increasing conversion rates and average order values through upselling features.
- Exceptional customer service that is reliable, responsive, and available 24/7.
- Highly customizable forms which allow for a tailored checkout experience.
- Facilitates a seamless cash on delivery process, enhancing the purchase experience for customers.
- Quick issue resolution with a dedicated support team.
Common Concerns
- Occasional technical issues, such as errors affecting Facebook Pixel integration.
- Some users find the need for configuration without sufficient initial guidance challenging.
- Price is considered high by some, especially given functionalities that some expect to be native to Shopify.
- Reports of intermittent technical glitches that affect functionality temporarily.
Final Thoughts
Overall, "Releasit COD Form & Upsells" is highly regarded by merchants for its functionality and customer support. It serves as a valuable tool, particularly for stores relying on cash on delivery methods, and is praised for boosting sales metrics through its features. While there are occasional drawbacks, such as pricing concerns and technical issues, the overwhelmingly positive feedback on support and effectiveness reinforces its place as a beneficial addition to online stores looking for a responsive and customizable payment solution.