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Customer reviews: Releasit COD Form & Upsells

Develop by Releasit

The Releasit COD Order Form app simplifies cash-on-delivery orders for Shopify stores, offering a seamless checkout experience. Read verified customer reviews to learn how it improves conversions and reduces cart abandonment.

Reviews (1,665)

Overall rating
4.9

What Merchants Think

Merchants who use the "Releasit COD Form & Upsells" app often express high satisfaction, particularly appreciating its functionality and ease of use for facilitating cash on delivery (COD) payments. The app is praised for enhancing store operations and customer experience by providing a seamless and efficient checkout process. Many users commend its robust feature set and the significant positive impact it has on conversion rates and average order values. The supportive and responsive customer service receives frequent commendations, further bolstering the app’s reputation among users.

Key Strengths

  • User-friendly interface and easy integration with Shopify stores.
  • Effective in increasing conversion rates and average order values through upselling features.
  • Exceptional customer service that is reliable, responsive, and available 24/7.
  • Highly customizable forms which allow for a tailored checkout experience.
  • Facilitates a seamless cash on delivery process, enhancing the purchase experience for customers.
  • Quick issue resolution with a dedicated support team.

Common Concerns

  • Occasional technical issues, such as errors affecting Facebook Pixel integration.
  • Some users find the need for configuration without sufficient initial guidance challenging.
  • Price is considered high by some, especially given functionalities that some expect to be native to Shopify.
  • Reports of intermittent technical glitches that affect functionality temporarily.

Final Thoughts

Overall, "Releasit COD Form & Upsells" is highly regarded by merchants for its functionality and customer support. It serves as a valuable tool, particularly for stores relying on cash on delivery methods, and is praised for boosting sales metrics through its features. While there are occasional drawbacks, such as pricing concerns and technical issues, the overwhelmingly positive feedback on support and effectiveness reinforces its place as a beneficial addition to online stores looking for a responsive and customizable payment solution.

Rincon Sale 2.0

Jun 30, 2025  on Shopify

Hola buenas noches, no puedo abrir la aplicación en mi tienda, adjunto mensaje "La página cod-form-app.releas.it ha rechazado la conexión." cual es la solución ??

Horan Sneakers

Jun 27, 2025  on Shopify

sante et vie

Jun 11, 2025  on Shopify

C'est null comme pluging. Apres la dernier mise a jours le formulaire marche pas , les pixels aussi, j'ai réclamer X temps pour régler le problème , apres j'ai trouver tous les pixel supprimer dans mon compte , 0/5 pour moi

shopiglobal360

May 18, 2025  on Shopify

la aplicación no esta funcionando bien cada vez que se agrega un producto ala pagina el formulario queda cargando y no avanza, haciendo peder a si mucho dinero en campañas de facebook y en otras redes sociales la verdad no la recomiendo, el soporte y técnico no es bueno

Nano Express

May 14, 2025  on Shopify

Buena app y buena atención, muchas gracias

The Perfume House

Apr 14, 2025  on Shopify

We were initially using the Releasit COD Form app on our store, but recently encountered a serious technical issue where customers could not complete orders—the form would just keep loading and never redirect to the confirmation page. After days of declined orders, we identified that the issue was coming from the Releasit app. When we contacted their support, instead of fixing the problem, they told us we must include an email field in the form for it to work—something that was never required before. We explained that other apps, , work perfectly fine without forcing this. Still, no proper solution was provided, so we decided to switch to another alternative However, what happened next was shocking. As soon as we moved away from Releasit, we started receiving fake and bot orders on our store—clearly targeted, and likely not a coincidence. It seems like a form of retaliation or unethical behavior from their side, which is completely unacceptable. If you're considering using Releasit, be careful. Based on our experience, not only is the support unhelpful, but switching away from their app might expose your store to spam or malicious activity. We strongly recommend going with a more reliable and ethical alternative

STYLEPOPCLOTHING

Feb 09, 2025  on Shopify

didnt use the app they still charged

Airtex

Feb 01, 2025  on Shopify

Its a problematic app. After using the app, whihin an week facebook pixel will show error and subsequently facebook ads campaign will stopped working. The reason being "Content ID" is not being captured by this app and so error in Facebook pixel will come. I have installed this app in my multiple shopify store and all store got affected because of this app.

Dos Peces

Jan 24, 2025  on Shopify

PESIMA APP. SIMPLEMENTE NO FUNCIONA.

LuxeGlow

Jan 20, 2025  on Shopify

this app is not good! i have an order that their supposed to be processing since 16 January and its the 21st of January.... and i am not the type of person to be writing reviews..

i Womania

Jan 13, 2025  on Shopify

Not a good app. limited usability.. interfered with homepage with no option to manage

Nooroil Ba

Jan 11, 2025  on Shopify

disaster bad support team

store rdc

Dec 12, 2024  on Shopify

Avoid using this app , bad service

Gucci Kids

Dec 08, 2024  on Shopify

VERY PATHETIC APP! One day it will work and all of a sudden there will be a glitch which the team will deny abruptly instead of helping. Most of their reviews are bought and it cannot be trusted. Everyday I am having some other big glitch with this app.

Yashrajonline

Nov 17, 2024  on Shopify

Very Bad

KESHIAS

Nov 02, 2024  on Shopify

There support is very bad, they never help ! like a robot, but the app is good

Portable retro

Oct 29, 2024  on Shopify

Avoid using this app, I tried to add the pixel function and now My meta ads library is messed app. I lost time and money for this app.

rosemary

Aug 22, 2024  on Shopify

some times this app have a issue like pincode incorrect or buy button still loading. I got this issues 2 times in this year. I lost thousands of orders because of this issues.

HOME REFURB

Aug 15, 2024  on Shopify

it sucks it is not tracking my orders aonly

Eleven Express

Jul 27, 2024  on Shopify

I have uninstalled the app since 2 months . Money is being deducted from me.

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