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Customer reviews: Releasit COD Form & Upsells

Develop by Shopify

The Releasit COD Order Form app simplifies cash-on-delivery orders for Shopify stores, offering a seamless checkout experience. Read verified customer reviews to learn how it improves conversions and reduces cart abandonment.

Reviews (2,216)

Overall rating
4.9

What Merchants Think

Merchants who use the "Releasit COD Form & Upsells" app often express high satisfaction, particularly appreciating its functionality and ease of use for facilitating cash on delivery (COD) payments. The app is praised for enhancing store operations and customer experience by providing a seamless and efficient checkout process. Many users commend its robust feature set and the significant positive impact it has on conversion rates and average order values. The supportive and responsive customer service receives frequent commendations, further bolstering the app’s reputation among users.

Key Strengths

  • User-friendly interface and easy integration with Shopify stores.
  • Effective in increasing conversion rates and average order values through upselling features.
  • Exceptional customer service that is reliable, responsive, and available 24/7.
  • Highly customizable forms which allow for a tailored checkout experience.
  • Facilitates a seamless cash on delivery process, enhancing the purchase experience for customers.
  • Quick issue resolution with a dedicated support team.

Common Concerns

  • Occasional technical issues, such as errors affecting Facebook Pixel integration.
  • Some users find the need for configuration without sufficient initial guidance challenging.
  • Price is considered high by some, especially given functionalities that some expect to be native to Shopify.
  • Reports of intermittent technical glitches that affect functionality temporarily.

Final Thoughts

Overall, "Releasit COD Form & Upsells" is highly regarded by merchants for its functionality and customer support. It serves as a valuable tool, particularly for stores relying on cash on delivery methods, and is praised for boosting sales metrics through its features. While there are occasional drawbacks, such as pricing concerns and technical issues, the overwhelmingly positive feedback on support and effectiveness reinforces its place as a beneficial addition to online stores looking for a responsive and customizable payment solution.

LENIIUX SAC

Dec 06, 2025  on Shopify

HOLA , ESTOY TENIENDO PROBLEMAS NO ME QUIEREN ACTUALIZAR EL FORMULARIO , ESTA EN GRATIS NECESITO UNA SOLUCION URGENTE PORFAVOR , POR QUE NO PUEDO GENERAR VENTAS POR QUE NO PUEDEN COMPRAR MIS CLIENTES , REQUIERO URGENTE

Zapasflash

Nov 25, 2025  on Shopify

Very bad app, i loose my ads for 0 resault caused by this F app

Productos Virales

Nov 15, 2025  on Shopify

Por más que quiero calificar bien a la app, su equipo de atención al cliente es pésimo: 1. Te dan mala información, lo que obviamente se traslada en pérdida de tiempo (falta de capacitación) 2. No tienen ganas de ayudarte: Me ha sucedido en casos particulares donde teniendo las herramientas, simplemente no lo hacen. 3. La demora en la respuesta puede ser absurda en algunos casos: Hay ocasiones en que demoran un buen tiempo solo para responder. Yo anteriormente dí una mala reseña pero el lider de equipo se contactó conmigo, me ayudó a resolver mi problema en 2 minutos y es por eso que volví a darle una reseña positiva, pero no puede ser posible que la misma problemática de la falta de capacitación con su equipo de atención siga teniendo las mismas carencias. La gota que derramó el vaso, les indico que no puedo añadir el botón de releasit a mi carrito de compras y me indican que eso no es algo que ellos puedan hacer. Contactarme con ellos es estresarme, perder mucho tiempo y en varias ocasiones no encontrar la solución.

Linda Mia

Nov 13, 2025  on Shopify

ME ESTAN ROBANDO, ME HAN HECHO MUCHO DAÑO. En septiembre de este año pagué mi plan anual por 269,9 USD y por ERROR DE USTED mi plan aparece como PLAN GRATIS y desde el 03 de este mes no he GENERADO VENTAS por el formulario y ES SU CULPA. POR QUE MI PLAN APARECE GRATIS? SI HACE 2 MESES PAGUÉ EL PLAN ANUAL, ME HICIERON MUCHO DAÑO, MIS VENTAS CAYERON A LA MITAD Y ACABO DE ENTERARME DE CUAL FUE LA RAZON. ATT JOSE FLOREZ

One click

Nov 12, 2025  on Shopify

My Store

Nov 03, 2025  on Shopify

No me ayudaron con mi consulta y solo se cerraron que así funcionaba su integración cuando no me funcionaba bien la integración con google sheets. Gracias por ser tan comprensivos.

Rapido Hispano

Sep 03, 2025  on Shopify

el formulario se demora mucho en cargar y cuando se realiza un pago se queda cargando por mucho tiempo

OK PRODUCT

Aug 12, 2025  on Shopify

This app is too expensive. Many similar apps are available for free, so I’m giving it 1 star.

Valle Click

Jul 15, 2025  on Shopify

No da respuestas rápidas a las solicitudes. Sus demoras y nulas soluciones afectan las ventas de las tiendas.

Rincon Sale 2.0

Jun 30, 2025  on Shopify

Hola buenas noches, no puedo abrir la aplicación en mi tienda, adjunto mensaje "La página cod-form-app.releas.it ha rechazado la conexión." cual es la solución ??

Horan Sneakers

Jun 27, 2025  on Shopify

sante et vie

Jun 11, 2025  on Shopify

C'est null comme pluging. Apres la dernier mise a jours le formulaire marche pas , les pixels aussi, j'ai réclamer X temps pour régler le problème , apres j'ai trouver tous les pixel supprimer dans mon compte , 0/5 pour moi

shopiglobal360

May 18, 2025  on Shopify

la aplicación no esta funcionando bien cada vez que se agrega un producto ala pagina el formulario queda cargando y no avanza, haciendo peder a si mucho dinero en campañas de facebook y en otras redes sociales la verdad no la recomiendo, el soporte y técnico no es bueno

Nano Express

May 14, 2025  on Shopify

Buena app y buena atención, muchas gracias

The Perfume House

Apr 14, 2025  on Shopify

We were initially using the Releasit COD Form app on our store, but recently encountered a serious technical issue where customers could not complete orders—the form would just keep loading and never redirect to the confirmation page. After days of declined orders, we identified that the issue was coming from the Releasit app. When we contacted their support, instead of fixing the problem, they told us we must include an email field in the form for it to work—something that was never required before. We explained that other apps, , work perfectly fine without forcing this. Still, no proper solution was provided, so we decided to switch to another alternative However, what happened next was shocking. As soon as we moved away from Releasit, we started receiving fake and bot orders on our store—clearly targeted, and likely not a coincidence. It seems like a form of retaliation or unethical behavior from their side, which is completely unacceptable. If you're considering using Releasit, be careful. Based on our experience, not only is the support unhelpful, but switching away from their app might expose your store to spam or malicious activity. We strongly recommend going with a more reliable and ethical alternative

STYLEPOPCLOTHING

Feb 09, 2025  on Shopify

didnt use the app they still charged

Airtex

Feb 01, 2025  on Shopify

Its a problematic app. After using the app, whihin an week facebook pixel will show error and subsequently facebook ads campaign will stopped working. The reason being "Content ID" is not being captured by this app and so error in Facebook pixel will come. I have installed this app in my multiple shopify store and all store got affected because of this app.

Dos Peces

Jan 24, 2025  on Shopify

PESIMA APP. SIMPLEMENTE NO FUNCIONA.

LuxeGlow

Jan 20, 2025  on Shopify

this app is not good! i have an order that their supposed to be processing since 16 January and its the 21st of January.... and i am not the type of person to be writing reviews..

i Womania

Jan 13, 2025  on Shopify

Not a good app. limited usability.. interfered with homepage with no option to manage

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