App not working for whole day. My store cant receive orders because of them. Do not install checkout app that can just suddenly stop working and they cant get it fixed ASAP.

La app no esta funcionando, contacto al servicio de ayuda y no contestais, me estáis jodiendo las ventas en pleno Q4???

Response not successful: Received status code 500 ALDIĞIM HATA BU VE İNSANLAR SİPARİŞ VEREMİYOR

Response not successful: Received status code 500 Bu hatayı alıyoruz ve kimseye ulaşamıyoruz bu durum ile alakalı.

1 Star - Extremely disappointed. The app stopped working and showed a 500 error code, which caused me to lose $38 in revenue. A reliable service is essential for COD orders, and this failure has cost me money. I need an explanation and a fix immediately.

ME HAN HECHO PERDER 300 euros!!!! La aplicacion dio un falo ayer y no registra ventas por lo que todo el dinero invertido ayer en publicidad se ha ido a la basura!!! Y seguro que no me devuelven una parte, ni me compensan de ninguna manera. Ahora para cobrar son rapidisimos. Es mucho mas segura la app: EasySell COD Form, y me voy a ella a no ser que me compensen como minimo esa cantidad. HORRIBLE APP!!!! Sigue inactiva, me sale: ApolloError Response not successful: Received status code 500 y un boton de contacto que no funciona, asi que he puesto: EasySell COD Form para poder seguir funcionando, TODO MAL y ya es la 2a vez que me pasa este error! Si no me dan una compensación se acabó esta app

el formulario no funciona me hicieron perder mucho dinero deverdad y cuandoel formulario deja de funcionar tampoco avisan a nadie y la campañas siguen gastando

Service outage lasting over 24 hours and still ongoing. No updates, no status notifications, no communication at all. Unacceptable reliability for a COD form app.

We experienced multiple outages on two Shopify stores using Releasit COD Form. The app went down during live ad campaigns, preventing customers from completing orders. After following support’s advice to uninstall and reinstall, the app failed again shortly after, causing additional ad spend and revenue losses. There was no prior outage notification, which made it impossible to pause ads in time. Support was responsive and polite, but for a checkout-critical app, reliability and real-time incident alerts are essential. If you’re running ads, make sure you have a backup checkout solution.

I come from an engineering background so I'm aware that quality of an app is determined when there are issues and not what when everything is working seamlessly. After an outage, they sent a notification intimating my team and resolved it in a reasonable timeframe. The support contact I spoke to, Kemal, was very professional and helpful in the overall interaction. Highly recommended, just for how pleasant the support experience was when the app didn't work as expected.