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Customer reviews: Releasit COD Form & Upsells

Develop by Shopify

The Releasit COD Order Form app simplifies cash-on-delivery orders for Shopify stores, offering a seamless checkout experience. Read verified customer reviews to learn how it improves conversions and reduces cart abandonment.

Reviews (2,479)

Overall rating
4.8

What Merchants Think

Merchants who use the "Releasit COD Form & Upsells" app often express high satisfaction, particularly appreciating its functionality and ease of use for facilitating cash on delivery (COD) payments. The app is praised for enhancing store operations and customer experience by providing a seamless and efficient checkout process. Many users commend its robust feature set and the significant positive impact it has on conversion rates and average order values. The supportive and responsive customer service receives frequent commendations, further bolstering the app’s reputation among users.

Key Strengths

  • User-friendly interface and easy integration with Shopify stores.
  • Effective in increasing conversion rates and average order values through upselling features.
  • Exceptional customer service that is reliable, responsive, and available 24/7.
  • Highly customizable forms which allow for a tailored checkout experience.
  • Facilitates a seamless cash on delivery process, enhancing the purchase experience for customers.
  • Quick issue resolution with a dedicated support team.

Common Concerns

  • Occasional technical issues, such as errors affecting Facebook Pixel integration.
  • Some users find the need for configuration without sufficient initial guidance challenging.
  • Price is considered high by some, especially given functionalities that some expect to be native to Shopify.
  • Reports of intermittent technical glitches that affect functionality temporarily.

Final Thoughts

Overall, "Releasit COD Form & Upsells" is highly regarded by merchants for its functionality and customer support. It serves as a valuable tool, particularly for stores relying on cash on delivery methods, and is praised for boosting sales metrics through its features. While there are occasional drawbacks, such as pricing concerns and technical issues, the overwhelmingly positive feedback on support and effectiveness reinforces its place as a beneficial addition to online stores looking for a responsive and customizable payment solution.

Bacano.shop

Jan 08, 2026  on Shopify

AvoryShop

Jan 08, 2026  on Shopify

muy buena app para hacer contra entrega super recomendado!

Veralia

Jan 08, 2026  on Shopify

Lalezar - Joyerias y Accesorios

Jan 08, 2026  on Shopify

KELLA modest wear

Jan 08, 2026  on Shopify

C'est une application fiable qui m'a permis d'augmenter mon taux de conversion. De plus le service client est très réactif patient et à l'écoute.

Super Tienda Guatemala

Jan 08, 2026  on Shopify

estoy satisfecho con el servicio, principalmente con kemal que me atiende muy bien cuando hago mis consultas

Eliora.ro

Jan 07, 2026  on Shopify

It is a game changer, very helpfull tool, and the support is very respondive and quick! Love it!!!!

Benelio

Jan 07, 2026  on Shopify

Magnifico!!

Kafe' Kaamil

Jan 07, 2026  on Shopify

Valentina from Releasit has been a great help. She responded promptly, guided me clearly, and made the whole process so easy. Truly appreciate her support!

Safiyaah

Jan 07, 2026  on Shopify

Réponses très rapides!! Merci

esfa-store

Jan 06, 2026  on Shopify

Mi Regalo

Jan 06, 2026  on Shopify

excelente servicio. muchas gracias

Por fin lo encontre

Jan 06, 2026  on Shopify

La respuesta fue inmediata, excelente servicio

The Box PL 3.0

Jan 06, 2026  on Shopify

Aplicativo top 1 nesse seguimento, a equipe deles é sempre muito solicitá

INOVATE

Jan 06, 2026  on Shopify

Buena aplicación, todo muy fácil de usar, además soporte siempre contesta muy rápido y son muy atentos

Levoria

Jan 05, 2026  on Shopify

Originallia

Jan 05, 2026  on Shopify

excellent support ♥♥

Timilla

Jan 05, 2026  on Shopify

– Issue Resolved & Good Support Response (Updated) UPDATE: After my initial review, the support team contacted me and handled the situation professionally. They: • Restored my 1-year paid plan • Offered compensation for the inconvenience • Took responsibility for the issue The problem on December 23rd, 2025 caused real disruption to my business, but I appreciate that the team: • Responded clearly afterward • Fixed the issue • Made an effort to compensate the losses While the incident itself was frustrating, I believe the way a company reacts matters a lot — and in this case, they improved the situation. I hope they continue improving: • Communication before technical issues • Preventing paid plans from being affected Thank you to the support team for resolving the problem

GAVMARKET

Jan 04, 2026  on Shopify

Fue super rapido y sencillo solucionar lo que necesitaba, muchas gracias

sashamatcha

Jan 04, 2026  on Shopify

kerim was helpful, app is good, the only thing id change is more customizability and a free trial

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