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Customer reviews: Releasit COD Form & Upsells

Develop by Shopify

The Releasit COD Order Form app simplifies cash-on-delivery orders for Shopify stores, offering a seamless checkout experience. Read verified customer reviews to learn how it improves conversions and reduces cart abandonment.

Reviews (2,216)

Overall rating
4.9

What Merchants Think

Merchants who use the "Releasit COD Form & Upsells" app often express high satisfaction, particularly appreciating its functionality and ease of use for facilitating cash on delivery (COD) payments. The app is praised for enhancing store operations and customer experience by providing a seamless and efficient checkout process. Many users commend its robust feature set and the significant positive impact it has on conversion rates and average order values. The supportive and responsive customer service receives frequent commendations, further bolstering the app’s reputation among users.

Key Strengths

  • User-friendly interface and easy integration with Shopify stores.
  • Effective in increasing conversion rates and average order values through upselling features.
  • Exceptional customer service that is reliable, responsive, and available 24/7.
  • Highly customizable forms which allow for a tailored checkout experience.
  • Facilitates a seamless cash on delivery process, enhancing the purchase experience for customers.
  • Quick issue resolution with a dedicated support team.

Common Concerns

  • Occasional technical issues, such as errors affecting Facebook Pixel integration.
  • Some users find the need for configuration without sufficient initial guidance challenging.
  • Price is considered high by some, especially given functionalities that some expect to be native to Shopify.
  • Reports of intermittent technical glitches that affect functionality temporarily.

Final Thoughts

Overall, "Releasit COD Form & Upsells" is highly regarded by merchants for its functionality and customer support. It serves as a valuable tool, particularly for stores relying on cash on delivery methods, and is praised for boosting sales metrics through its features. While there are occasional drawbacks, such as pricing concerns and technical issues, the overwhelmingly positive feedback on support and effectiveness reinforces its place as a beneficial addition to online stores looking for a responsive and customizable payment solution.

Street Style Co

Nov 07, 2025  on Shopify

no entiendo por que no se puede sincronizar el pedido al mensaje de WhatsApp, entonces por que tienen el codigo si no sirve para eso

sololobueno.com

Nov 07, 2025  on Shopify

I rarely write reviews, but Releasit truly deserves it. If you’re running COD (Cash on Delivery) in any of your stores, this app is a complete game-changer. It has streamlined our entire post-purchase flow and helped reduce fake orders and returns drastically. The interface is intuitive and easy to set up. Within 15 minutes, we had our order confirmation flow live. The automation is reliable, the WhatsApp + call follow-ups are smart, and best of all — it actually improves conversions by filtering out junk orders. The team behind Releasit is insanely responsive. We had a couple of specific requests, and they added the features within MINUTS. Super impressed with the support. If you’re doing serious volume with COD and not using Releasit, you’re definitely leaving money (and time) on the table. Highly recommended.

A Guapa Bike

Nov 06, 2025  on Shopify

Son los mejores, es la plataforma mas completa de todas y si es por la atención mucho mejor, super rapidos y efectivos. 5 estrellas

Il mio negozio

Nov 06, 2025  on Shopify

App super completa per gestire ordini e messaggistica post vendita. Servizio clienti rapido veloce e comprensivo. Consigliata

Colimportaciones

Nov 05, 2025  on Shopify

la atención al cliente es super rápida y efectiva, si quieres personalizar tu formulario y no hay opción, te comunicas con ellos y lo hacen posible. Excelente todo

The Saree Mahal

Nov 04, 2025  on Shopify

Dzenan has ALWAYS been extra supportive & helpful whenever I reached out to the Customer support unit. I am very pleased with support & help rendered always :)

BIKINOI

Nov 04, 2025  on Shopify

Antonio & Irma were so patient with me and provided the assistance needed. So thankful for their service ! Lovely experience. Keep up the great work <3

My Store

Nov 03, 2025  on Shopify

No me ayudaron con mi consulta y solo se cerraron que así funcionaba su integración cuando no me funcionaba bien la integración con google sheets. Gracias por ser tan comprensivos.

Cómprelo y punto

Nov 01, 2025  on Shopify

Excelente aplicación y con un servicio al cliente excepcional. Sin duda alguna la mejor app para COD.

Parfimerija Stella

Oct 31, 2025  on Shopify

Dzenan was great, he resolved my problem in no time, very kind guy and good worker. Releasit team is great!

Contra Entrega Colombia

Oct 30, 2025  on Shopify

Me ha servido de mucho tener esta aplicación en mi tienda, tengo configurado las ciudades y sitios donde despacho y donde no y realmente me ayuda mucho, tiene varias opciones y al final termino ganando mas dinero con los impulsores de venta, realmente hace la diferencia tener esta aplicación. tiene muy buen soporte.

Savia

Oct 29, 2025  on Shopify

Excelente aplicación los de soporte te contestan muy rápido y todos muy amables. Si comenzara de nuevo sin duda esta aplicación jamás me aria falta.

La mega ganga

Oct 29, 2025  on Shopify

Excelente atención, que nivel de profesionalismo. Súper personalizada la resolución de dudas y problemas. Además de valorar rotundamente el trabajo de José; una excelente persona. Definitivamente quedé muy contento y satisfecho. Bendiciones

BIONUVA

Oct 24, 2025  on Shopify

Very good app and great experience with Dzenan Very kind, quick to reply, and always ready to help. Really appreciate his support

MUNDOECOMER

Oct 22, 2025  on Shopify

lo mejor de lo mejor . excelente app ............................................................................................................................

Clicks Ya

Oct 20, 2025  on Shopify

Excelente atención del soporte, especialmente de Dzenan, que me ayudó rápidamente a entender por qué la función de WhatsApp no estaba disponible y me explicó claramente cómo solucionarlo. Muy profesional y amable.

HorizonteRD

Oct 18, 2025  on Shopify

Los mejores, gracias a ustedes el pago contra entrega es una realidad. y el servicio al cliente que ni se diga, siempre estan disponibles sin importar la hora. ni la compañia de telefono es tan eficiente como ellos. Gracias-.....

Wolves TM

Oct 17, 2025  on Shopify

Me gusta, siempre me ha servido, pero en el tema de precios de comparación, por ejemplo cuando hago combos en el formulario de cantidad no suele coincidir, ejemplo: (producto x= 35, precio de comparación en la landing 50 eso esta bien no hay problema, pero al momento de hacerlo en el formulario no coincide, ejemp del mismo producto (precio del combo 45, precio de comparación 69,98) entonces no coincide con lo de la landing, pero es una herramienta excelente

WEWELL

Oct 15, 2025  on Shopify

Excelente servicio y atención. Siempre responden muy rápido y me ayudan a resolver cualquier problema, sin importar la hora que sea. Se nota el compromiso y la preocupación por los clientes. ¡Totalmente recomendados!

VOKKA

Oct 11, 2025  on Shopify

como siempre tan atentos y atendiendo y solucionando los problemas rapidamente. gracias por vuestro trabajo como simepre

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