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HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

  • $3.99-$7.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
218 Reviews
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Create beautiful FAQ page, support page or product FAQs Show more

HelpLab FAQ Page, Product FAQs simplifies the creation and management of your store's FAQs with a user-friendly approach that enhances customer experience and your brand's image. This app integrates seamlessly with your store's theme, allowing you to customize fonts, colors, and styles to reflect your brand's uniqueness. The lightweight design ensures fast page loads, providing instant answers to your customers and reducing the burden on your support team. Enjoy the ease of creating both product-specific and general store FAQs, complete with multimedia support like photos and videos. With built-in Google Rich Snippets, improve your store's SEO effortlessly and reach more customers. Additionally, support for multiple languages ensures that you can cater to a diverse customer base. Easy integration with the Shop app ensures a smooth transition and enhanced functionality.
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Multi-language support
Seamless theme integration
Customizable faq design
Fast page loads
Supports rich seo snippets
Multimedia in faqs
Install App
Bike Matrix

Bike Matrix

  • $129-$499 / Month
  • 7 Days Free Trial
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A bike parts compatibility solution showing riders what fits Show more

Bike Matrix is a cutting-edge app designed by expert mechanics to streamline the bike parts shopping experience by providing instant compatibility checks. It eliminates the need for customers to leave your store for research, ensuring they find the right parts without hassle. By considering the interactions of all components on a bicycle, Bike Matrix offers precise compatibility recommendations tailored to each bike's existing setup. As soon as a bike is selected, the app displays compatibility information directly on collection pages and product listings, enhancing the shopping experience and reducing cart abandonment. This innovative tool not only boosts customer satisfaction but also decreases the workload for customer service teams, reduces customer churn, and minimizes return rates. With Bike Matrix, retailers can enjoy smoother sales operations and happier customers who find the perfect fit every time.
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Reduce abandoned carts
Instant compatibility display
Bicycle component recommendations
Interactive components consideration
On-page fitment info
Improve browsing experience
Install App
Brandwise: AI Customer Service

Brandwise: AI Customer Service

  • $49-$269 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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AI-driven helpdesk for seamless customer service & social media management. Show more

Brandwise: AI Customer Service is a comprehensive helpdesk solution designed to enhance customer service through the power of artificial intelligence. This app leverages advanced AI to automatically resolve customer service tickets, ensuring swift and precise responses that reflect accurate brand information. It actively moderates social media interactions by hiding negative comments on ads and proactively responding to comments and direct messages across platforms like Instagram, Facebook, and TikTok. Brandwise centralizes customer communication in a unified inbox, integrating email and live chat for streamlined interaction management. With easy access to order and shipping details and the ability to process refunds directly from your inbox, it simplifies administrative tasks. The app also features in-depth analytics, providing insights for both individual team members and the entire organization, aiming to save time, enhance customer satisfaction, and empower teams to deliver superior service. Whether you’re looking to boost efficiency or improve brand reputation, Brandwise equips your team with the tools needed to win more customers and streamline operations.
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In-depth analytics
Automatic ticket resolution
Unified inbox management
Ai comment moderation
Order and shipping access
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AI Service Agent

AI Service Agent

  • $12 / Month
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AI Service Agent: 24/7 intelligent customer support tailored to your business needs. Show more

AI Service Agent is an innovative AI-powered tool designed to enhance customer support by understanding your business and providing assistance around the clock. Upon installation, the Agent swiftly scans your website and any supplementary documentation to familiarize itself with your operations, enabling it to answer common customer inquiries effectively. The app is highly customizable, allowing you to personalize its behavior and appearance to align with your brand identity seamlessly. In instances where personal interaction is required, you'll receive notifications, ensuring that no important conversation slips through the cracks. The dashboard feature allows you to review past conversations and manage customer details effortlessly. Prior to launching, the Test Mode offers you a chance to simulate real-time interactions, ensuring your customers receive exceptional service right from the start. With AI Service Agent, your business can provide uninterrupted support, scale efficiently, and maintain personal connections with your clients.
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Real-time alerts
24/7 customer support
Customizable behavior
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Einstein Service Agent

Einstein Service Agent

  • Free App
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Autonomous AI agent resolving customer service issues with natural language understanding. Show more

Einstein Service Agent is an innovative AI-driven application from Salesforce, designed to transform the landscape of customer service by autonomously handling diverse service issues. Utilizing cutting-edge generative AI, it crafts conversational responses that are both efficient and accurate, drawing insights from dependable business data. Available around the clock, this AI agent ensures continuous support across multiple communication channels, providing customers with timely assistance. In addition to its autonomous capabilities, Einstein Service Agent integrates seamlessly with human agents, escalating more complex cases when a human touch is needed. By automating routine inquiries, it frees up human agents to focus on more intricate customer interactions, enhancing both productivity and customer satisfaction. This forward-thinking solution empowers businesses to deliver superior service while maintaining operational excellence.
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Natural language understanding
Autonomous ai agent
Conversational responses
24/7 service operation
Handles service issues
Escalates complex cases
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POWR: Customer Support Request

POWR: Customer Support Request

  • $10.99-$98.99 / Month
  • Free Plan Available
3 Reviews
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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.
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Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
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AE: Order Editing & Upsell

AE: Order Editing & Upsell

  • $25-$200 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
209 Reviews
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Instant order editing for Shopify: update details, reduce support needs. Show more

The AE ‑ Account Editor App is an innovative tool designed to streamline post-purchase order editing for Shopify stores. It empowers customers by allowing them to make immediate changes to their orders, including updating shipping addresses, adjusting quantities, and correcting errors, all without the need to contact customer support. This capability significantly reduces delays and errors in order processing, leading to a more satisfying shopping experience. For businesses, the app translates to fewer support tickets and enhanced operational efficiency, resulting in happier customers and a decrease in post-purchase issues. The app is easily integrated with Shopify, ensuring a seamless transition and experience for both store owners and their customers. Its mobile-friendly interface further optimizes customer interactions, making it convenient for users to manage their orders on the go. Overall, the AE ‑ Account Editor App stands out as a valuable asset for retailers looking to improve their post-purchase customer service and operational efficiency.
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Shopify integration
Mobile-friendly interface
Reduce support tickets
Instant order editing
Self-serve tool
Update shipping addresses
Install App
V2 to V3 Product Review & Upgrade Service by Your Store Wizards

V2 to V3 Product Review & Upgrade Service by Your Store Wizards

  • Free App
8.2
20 Reviews
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Hassle-free V2 to V3 upgrade consultation and review for BigCommerce stores. Show more

The "V2 to V3 Product Review & Upgrade Service" by Your Store Wizards is designed to ease the transition from V2 to V3 on BigCommerce for store owners who may find the process daunting. This comprehensive service begins with a detailed review of your product data, including variants, rules, and modifiers, to highlight any potential issues that may arise during the upgrade. By utilizing specialized software, the service simulates the upgrade process to identify elements that may be incompatible with V3, thus preventing functionality problems post-upgrade. Customers will receive a thorough report detailing necessary changes, potential losses, and recommendations, ensuring an informed transition. A personalized Zoom meeting is scheduled to discuss the findings, address concerns, and ensure clarity on the process. With the $299 review fee credited towards a full migration, and being endorsed by BigCommerce, this service offers peace of mind and professional support for those looking to upgrade without experiencing downtime. Note that the app itself facilitates the review process but does not perform the actual upgrade or data analysis.
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Upgrade consultation
Simulated upgrade
Personalized analysis
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Belco: Customer Service Software for Online Stores

Belco: Customer Service Software for Online Stores

  • Free App
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Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.
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Centralized dashboard
Automation tools
Insights reporting
Order information
Integrated communication
Customer recognition
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HelpIQ‑AI Customer Support

HelpIQ‑AI Customer Support

  • $21-$61 / Month
  • Free Plan Available
  • 7 Days Free Trial
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HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.
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Ai chatbot
Real-time insights
Team collaboration
Omni-channel support
Metrics analysis
Ai summariessuggestions
Install App
BuyBuzzer ‑ Cart Notification

BuyBuzzer ‑ Cart Notification

  • $0.99 / Month
  • 7 Days Free Trial
(3/5)
2 Reviews
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Reduce cart abandonment and attract customer back to the store Show more

BuyBuzzer - Cart Notification is an innovative app designed to capture the attention of multitasking, multi-tab browsing customers. In today's busy online landscape, customers often jump from one browser tab to another, which can lead to abandoned shopping carts. BuyBuzzer helps combat this by activating a customizable notification that flickers on the store's favicon whenever a customer navigates away, effectively drawing them back. The app offers two different styles and shapes for these notifications, allowing store owners to tailor them to fit their brand’s aesthetic seamlessly. Additional features include animation options and eye-catching images to further ensure that these notifications stand out. This tool not only serves as an attention grabber but also acts as a cart reminder, encouraging customers to complete their purchases. With BuyBuzzer, online store owners can enhance user engagement and potentially boost sales by strategically reminding customers of their shopping intentions.
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Custom notifications
Eye-catching images
Favicon animation
Multi-style options
Install App
DigitalGenius

DigitalGenius

  • Free Plan Available
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Automatically resolve your customer service requests using AI. Show more

DigitalGenius is a cutting-edge app that revolutionizes the customer journey with its advanced AI and deep integration capabilities. Designed to enhance post-purchase support and boost lifetime customer value, it drives conversions through insightful pre-purchase product recommendations. The platform uniquely combines conversational and visual AI for comprehensive understanding and quick issue resolution, alongside generative AI for personalized, empathetic interactions. Users can engage in natural conversations with an AI Concierge, while Visual AI identifies e-commerce product defects and barcodes with precision. Seamlessly integrated with carriers, ERPs, and warehouses, DigitalGenius ensures efficient problem-solving and delivery processes. Additionally, its robust analytics and alerting features offer valuable insights into AI performance, empowering businesses to continually refine and optimize their operations.
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Generative ai
Visual ai
Conversational ai
Deep integrations
Analytics & alerting
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Reply Genius GPT

Reply Genius GPT

  • $29.9-$99.9 / Month
  • Free Plan Available
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Reply Genius GPT Your partner for exceptional customer service Show more

Reply Genius GPT is a powerful AI-driven application designed to simplify your after-sales operations, making routine tasks far less tedious. With AI-powered automatic reply features, it significantly enhances response efficiency by generating quick and accurate responses to customer inquiries. Its smart algorithms enable automatic sorting of emails, streamlining email management and ensuring important messages never get overlooked. The app treats each customer interaction as a unique conversation, allowing for personalized service and improved customer satisfaction. Universal compatibility ensures it works with all major email services, making it a versatile addition to any workflow. Furthermore, its email synchronization feature enables seamless integration of past emails, offering a smooth and comprehensive view of all communications. Experience a revolution in handling after-sales tasks with Reply Genius GPT, where mundane becomes manageable.
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Email synchronization
Ai automatic reply
Ai automatic sorting
Conversation system
Universal compatibility
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Qpien ‑ Helpdesk & Live Chat

Qpien ‑ Helpdesk & Live Chat

  • $24-$84 / Month
  • 14 Days Free Trial
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All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.
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Quick shopify integration
Centralized management
Live chat integration
Boost sales
Omni-channel support
Whatsapp support
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Sherpa

Sherpa

  • Free Plan Available
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Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.
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Personalized interactions
24/7 availability
Dispute reduction
Instant support
Accurate answers
Store data integration
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Chaterimo

Chaterimo

  • $9-$24 / Month
  • Free Plan Available
8.2
1 Reviews
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AI Customer Service Supercharged by ChatGPT, Claude or Gemini Show more

Chaterimo is an advanced AI-powered chatbot designed to enhance your Shopify store's customer service experience. The app seamlessly integrates with your store through the Shopify API, ensuring that its knowledge base is updated daily with the latest product information, descriptions, and availability. This real-time adaptability allows Chaterimo to provide accurate and relevant responses, tailored to meet your specific business needs and align with your brand's voice. Its flexible data management capabilities enable a high degree of customization, making it a perfect fit for unique customer interaction strategies. With a 7-day free trial offering full access to all functionalities, businesses can experience the platform's robust capabilities firsthand. Additionally, Chaterimo's 24/7 customer support ensures reliable assistance whenever needed, making it a comprehensive solution for enhancing customer engagement and satisfaction.
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Ai responses adaptation
Shopify api updates
Customizable brand voice
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Raya by Teammates.ai

Raya by Teammates.ai

  • Free App
8.2
1 Reviews
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The Autonomous AI Teammate for Customer Service 24/7 resolves tickets, end-to-end. Show more

Raya by Teammates.ai is an innovative solution designed to revolutionize customer support and engagement. This fully autonomous AI teammate handles entire functions, from taking inbound phone calls and responding to emails to closing tickets, offering seamless support across multiple channels. Equipped with the ability to communicate fluently in over 50 languages, Raya excels particularly in handling Arabic dialects. By integrating smoothly with existing CRM and ticketing systems through 30+ native integrations, Raya efficiently resolves queries, processes payments, manages refunds, tracks orders, and escalates issues only when human intervention is required. This enables human teams to focus on high-value tasks while Raya manages routine, repetitive tasks. With Raya in action, companies can provide consistent, round-the-clock customer service without increasing operational overhead.
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Multichannel support
Ai-powered automation
Seamless crm integration
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Siena AI

Siena AI

  • Free Plan Available
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Empathic AI customer service that's almost human Show more

Siena AI is a cutting-edge customer support app designed to revolutionize the way businesses handle customer interactions. By leveraging advanced AI technology, including its Cognitive Reasoning-Based Engine (CORE), the app efficiently manages complex customer service tasks while maintaining a human-like empathy and understanding. Siena AI seamlessly integrates across multiple channels and languages, ensuring consistent and context-aware support for users worldwide. This powerful tool enhances the overall customer experience by providing brand-consistent interactions tailored to meet the specific needs of e-commerce and other industries. As a result, businesses can achieve higher customer satisfaction and loyalty, all while optimizing their support operations. With Siena AI, companies can effortlessly blend automation with a personal touch, transforming how they connect with their customers.
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Multichannel integration
Ai-powered support
Language versatility
Cognitive reasoning engine
Context-aware interactions
Brand-consistent responses
Try AI Agent
Jotform

Jotform

  • Free Plan Available
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The future of customer service. Show more

Jotform is a cutting-edge application designed to revolutionize customer support by harnessing the power of artificial intelligence. With Jotform AI Agents, businesses can now offer 24/7 support by embedding a personalized chatbot directly into their website. This innovative solution allows for seamless interaction with customers, addressing their inquiries and providing valuable assistance at any time. By training the chatbot with company-specific data, businesses can ensure that users receive accurate and relevant responses tailored to their needs. Jotform's user-friendly agent templates make it easy to set up and integrate the chatbot, allowing companies to quickly start collecting feedback and resolving support questions. In essence, Jotform empowers businesses to enhance customer service efficiency while freeing up time and resources for other important tasks.
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Customizable templates
Website integration
24/7 support
Embedded chatbot
Immediate feedback collection
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Gander

Gander

  • Free App
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AI-powered customer self-service platform for airlines to automate disruption management. Show more

Gander is an innovative AI-driven customer service platform tailored specifically for the airline industry, revolutionizing how airlines manage disruptions. It automates key elements of disruption management, seamlessly handling everything from the initial customer contact to processing compensation claims. By employing advanced AI workflows, Gander efficiently addresses customer inquiries with greater speed and accuracy than traditional chat or voice systems. This not only reduces operational support costs for airlines but also significantly enhances the overall satisfaction of their passengers. The platform's intelligent design ensures that passengers receive prompt, reliable support during unforeseen disruptions, fostering a more positive travel experience. With Gander, airlines can streamline their customer service operations, maintaining smooth communication and maintaining trust with their clientele even in challenging situations.
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Ai-driven workflows
Automates disruption management
Faster inquiry handling
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