I love everything about this app except the difficulty to run it. I constantly have to look up how to access different things and it’s not very self explanatory.

Sometime the app does not work 100% of the time but that is probably down to the fact I am not running a 2.0 comaptible theme. Would like to have more control over customising the review form on the product page to my liking and be able to insert product stars into side banners but I dont think the app can do this. Other than that very helpful guys when you neeed assistance

MyAppGurus is perfect for Shopify! It’s easy to set up, collects photo/video reviews, and displays them beautifully and save time with auto requests. Their support team is super fast and solves issues instantly.

very easy application and setup, the support very fast and helpful. can only recommend MyAppGurus Product Reviews.

This app is brilliant, the customer service staff are great, when I couldn't open dashboard it was quickly taken care of for me, I hope it stays free and good.

It took me a day to figure out what all features it has, even though it has customisation limitations, it's a great free app and the support team is super responsive. I spoke to Dhruv from the team on a google meet call who helped me code my customisation under 15 mins. super effecient

Dhruv Was very professional and prompt! To have professional and helpful customer service right at your fingertips is amazing!! Thank you and your team and I can’t wait to start utilizing the service!

Dhruv Jain was So helpful! I was stuck on making corrections and he went above and beyond to make sure everything was correct AND that I was happy! Very impressed with the service and care MyAppGurus put into their app.

L’assistenza è stata super in meno di mezz’ora da quando gli ho scritto mi hanno risposto e abbiamo risolto subito il problema! Super!

This app has access to customer data and, in my case, has sold it to a third party. I have screenshots of how excat wrote to the customers who left a review, even in the exact same order... the mail was sent from [email protected]. My business suffered a huge loss as a result. Be careful.

They app seems to work fine but i cant for the love of me figure out how or why im not getting an email to let me know when a new review is being submitted. Also ive tried everything to get the star rating option on each product but cant figure it out. Other then that it does what its supposed 2 do.

This app allows free comment uploads, and you can upload new comments every month, which is very convenient.

Great app and excellent support. I received immediate assistance and everything worked perfectly. I can definitely recommend the app.

Customer service is awful, the worst I have ever had, it is impossible to get any answers when you have an issue. I would highly suggest choosing a different App. The Chat app says they are available, But I have been trying to talk to someone now for over 2 weeks. I am now looking to change to a better App. UPDATE!!!!! The App is now working, we had a few more glitches and server issues, but the team have been in touch and resolved the issues. Hopefully it will run as expected from now on. Much improved customer service has resulted in my more favourable review.

Dhruv has been most receptive to my feedback and suggestions on how to improve this new app. He and his team are working diligently to make features easy to use and customizable.