Customer reviews: MAG: Product Reviews

<h3>What Merchants Think</h3> <p>The "MAG: Product Reviews" app generally receives positive feedback from merchants. Users appreciate its ease of use, effective integration with Shopify, and the ability to collect and showcase product reviews attractively. The customer support is frequently highlighted for being responsive and efficient, although there are occasional reports of communication delays.</p> <h3>Key Strengths</h3> <ul> <li>Easy to use and integrate with Shopify.</li> <li>Efficient customer support, often praised for quick issue resolution.</li> <li>Allows collection of photo and video reviews.</li> <li>Great design options for matching branding and engaging customers.</li> <li>Free to use, which is beneficial for early startups.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users experience difficulties with customization and accessing features.</li> <li>Issues with importing reviews and lack of import/export functionality.</li> <li>Reports of app not functioning properly on non-compatible themes.</li> <li>Some merchants reported poor communication from support at times.</li> <li>Concerns about data privacy and potential unauthorized data sharing.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "MAG: Product Reviews" is a highly regarded app among Shopify merchants, known for its ease of use and excellent customer support. While there are some concerns about feature limitations and data privacy, the app is generally seen as a valuable tool for enhancing customer engagement and gathering product reviews effectively.</p>

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Reviews (233)

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What Merchants Think

The "MAG: Product Reviews" app generally receives positive feedback from merchants. Users appreciate its ease of use, effective integration with Shopify, and the ability to collect and showcase product reviews attractively. The customer support is frequently highlighted for being responsive and efficient, although there are occasional reports of communication delays.

Key Strengths

Easy to use and integrate with Shopify.
Efficient customer support, often praised for quick issue resolution.
Allows collection of photo and video reviews.
Great design options for matching branding and engaging customers.
Free to use, which is beneficial for early startups.

Common Concerns

Some users experience difficulties with customization and accessing features.
Issues with importing reviews and lack of import/export functionality.
Reports of app not functioning properly on non-compatible themes.
Some merchants reported poor communication from support at times.
Concerns about data privacy and potential unauthorized data sharing.

Final Thoughts

Overall, "MAG: Product Reviews" is a highly regarded app among Shopify merchants, known for its ease of use and excellent customer support. While there are some concerns about feature limitations and data privacy, the app is generally seen as a valuable tool for enhancing customer engagement and gathering product reviews effectively.

Nixxt, next level slapen

Mar 25, 2025 on Shopify

wat een super support en zo geduldig. ze geven niet op totdat je het snapt. ik ben zeer tevreden. bedankt voor alle hulp.

Voran

Feb 13, 2025 on Shopify

I needed the support to fix so problems I had and it was amazing and super quickly. Thank you for your support!

Clear Jelly Stamper

Jan 21, 2025 on Shopify

This app is so easy to use and integration is easy! I had some technical issues and the support was excellent and they were quick to fix the issue. Would recommend.

Tallowshine

Dec 30, 2024 on Shopify

I love everything about this app except the difficulty to run it. I constantly have to look up how to access different things and it’s not very self explanatory.

Ricambi Moto

Dec 03, 2024 on Shopify

Sometime the app does not work 100% of the time but that is probably down to the fact I am not running a 2.0 comaptible theme. Would like to have more control over customising the review form on the product page to my liking and be able to insert product stars into side banners but I dont think the app can do this. Other than that very helpful guys when you neeed assistance

Ekori

Dec 03, 2024 on Shopify

MyAppGurus is perfect for Shopify! It’s easy to set up, collects photo/video reviews, and displays them beautifully and save time with auto requests. Their support team is super fast and solves issues instantly.

faedust.de

Dec 01, 2024 on Shopify

very easy application and setup, the support very fast and helpful. can only recommend MyAppGurus Product Reviews.

LUCKY HARVEY

Nov 14, 2024 on Shopify

This app is brilliant, the customer service staff are great, when I couldn't open dashboard it was quickly taken care of for me, I hope it stays free and good.

Valore

Aug 31, 2024 on Shopify

It took me a day to figure out what all features it has, even though it has customisation limitations, it's a great free app and the support team is super responsive. I spoke to Dhruv from the team on a google meet call who helped me code my customisation under 15 mins. super effecient

Carter Touch LLC

Aug 30, 2024 on Shopify

Dhruv Was very professional and prompt! To have professional and helpful customer service right at your fingertips is amazing!! Thank you and your team and I can’t wait to start utilizing the service!

Fun4Bunnies & Friends

Aug 29, 2024 on Shopify

Dhruv Jain was So helpful! I was stuck on making corrections and he went above and beyond to make sure everything was correct AND that I was happy! Very impressed with the service and care MyAppGurus put into their app.

FUIVE

Aug 15, 2024 on Shopify

L’assistenza è stata super in meno di mezz’ora da quando gli ho scritto mi hanno risposto e abbiamo risolto subito il problema! Super!

Kayf

Jul 20, 2024 on Shopify

This app has access to customer data and, in my case, has sold it to a third party. I have screenshots of how excat wrote to the customers who left a review, even in the exact same order... the mail was sent from [email protected]. My business suffered a huge loss as a result. Be careful.

Pheraroma

Jul 19, 2024 on Shopify

They app seems to work fine but i cant for the love of me figure out how or why im not getting an email to let me know when a new review is being submitted. Also ive tried everything to get the star rating option on each product but cant figure it out. Other then that it does what its supposed 2 do.

upandfast

Jul 11, 2024 on Shopify

This app allows free comment uploads, and you can upload new comments every month, which is very convenient.

KAMA.Cycling

Jul 09, 2024 on Shopify

Great app and excellent support. I received immediate assistance and everything worked perfectly. I can definitely recommend the app.

K94Life

Jul 09, 2024 on Shopify

Customer service is awful, the worst I have ever had, it is impossible to get any answers when you have an issue. I would highly suggest choosing a different App. The Chat app says they are available, But I have been trying to talk to someone now for over 2 weeks. I am now looking to change to a better App. UPDATE!!!!! The App is now working, we had a few more glitches and server issues, but the team have been in touch and resolved the issues. Hopefully it will run as expected from now on. Much improved customer service has resulted in my more favourable review.

Midtown Olive Oil

Jul 07, 2024 on Shopify

Dhruv has been most receptive to my feedback and suggestions on how to improve this new app. He and his team are working diligently to make features easy to use and customizable.

ViaFino

Jul 03, 2024 on Shopify

Needed some support when installing the app, went into the live chat and got really fast and informative answers and now I am really happy with the result how this app was implemented in the website. Thanks a lot for an amazing app, MyAppGurus!

Signature Seconds

Jul 01, 2024 on Shopify

Wonderful app. It is easy to use and the design options to match the widget to Branding is awesome. The All Reviews widget is a nice option to engage customers too. The support is awesome and replied within 1 minute for me.