Customer reviews: MAG: Product Reviews

<h3>What Merchants Think</h3> <p>The "MAG: Product Reviews" app generally receives positive feedback from merchants. Users appreciate its ease of use, effective integration with Shopify, and the ability to collect and showcase product reviews attractively. The customer support is frequently highlighted for being responsive and efficient, although there are occasional reports of communication delays.</p> <h3>Key Strengths</h3> <ul> <li>Easy to use and integrate with Shopify.</li> <li>Efficient customer support, often praised for quick issue resolution.</li> <li>Allows collection of photo and video reviews.</li> <li>Great design options for matching branding and engaging customers.</li> <li>Free to use, which is beneficial for early startups.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users experience difficulties with customization and accessing features.</li> <li>Issues with importing reviews and lack of import/export functionality.</li> <li>Reports of app not functioning properly on non-compatible themes.</li> <li>Some merchants reported poor communication from support at times.</li> <li>Concerns about data privacy and potential unauthorized data sharing.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "MAG: Product Reviews" is a highly regarded app among Shopify merchants, known for its ease of use and excellent customer support. While there are some concerns about feature limitations and data privacy, the app is generally seen as a valuable tool for enhancing customer engagement and gathering product reviews effectively.</p>

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Reviews (233)

Overall rating

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What Merchants Think

The "MAG: Product Reviews" app generally receives positive feedback from merchants. Users appreciate its ease of use, effective integration with Shopify, and the ability to collect and showcase product reviews attractively. The customer support is frequently highlighted for being responsive and efficient, although there are occasional reports of communication delays.

Key Strengths

Easy to use and integrate with Shopify.
Efficient customer support, often praised for quick issue resolution.
Allows collection of photo and video reviews.
Great design options for matching branding and engaging customers.
Free to use, which is beneficial for early startups.

Common Concerns

Some users experience difficulties with customization and accessing features.
Issues with importing reviews and lack of import/export functionality.
Reports of app not functioning properly on non-compatible themes.
Some merchants reported poor communication from support at times.
Concerns about data privacy and potential unauthorized data sharing.

Final Thoughts

Overall, "MAG: Product Reviews" is a highly regarded app among Shopify merchants, known for its ease of use and excellent customer support. While there are some concerns about feature limitations and data privacy, the app is generally seen as a valuable tool for enhancing customer engagement and gathering product reviews effectively.

Wolkensohle

Jun 30, 2024 on Shopify

This app is great and it meets all our needs The support service is also very good, they respond quickly

AIBUYDESIGN

May 02, 2024 on Shopify

Staff are somewhat hard to get in touch with on this app but they came through in the end with helping me to troubleshoot my issue and were also polite through a frustrating experience.

rsswebshop

Apr 26, 2024 on Shopify

It is a decent app. I just installed it. Looking forward to seeing how it helps with conversions. However it would have been nice if the all review app for the front page were a slider. The current format is a bit messy, I had to disable it. By messy, i don't mean the design but it appears unevenly on the frontpage. My solution was to diable it and only use it in the product page, which looks quite cool.

Belleville Boot Store

Apr 23, 2024 on Shopify

Had some issues with importing (my error not theirs) and they cleared it up, walked me through it and have been excellent with support.

Greenbrier Apparel & Gifts

Apr 23, 2024 on Shopify

Great customer service. I contacted them about an issue. They contacted me a couple of times and fixed my issue. Prompt service, app looks great, couldn't ask for more, Thank You.

DipaliZ

Apr 20, 2024 on Shopify

I have uninstalled the app, but not able to remove this file.- product-review-myappgurus-239/assets/frontend.css How can I do that? Please help!

Ethiek

Apr 19, 2024 on Shopify

Im so happy with the kind of support from the team -Thank ou so much for app and the support - this is exactly the review app that I was looking for!

Mersey Spares

Apr 18, 2024 on Shopify

Went smoothly till i tried to transfer my shopify reviews, spreadsheet would not work even in their format. Customer service didnt have a clue. Considering the whole function of the app is to allow import of shopify reviews it failed tremendously and was just a waste of time, dont understand how it takes someone this amount of time to solve something like this when this is the sole purpose of the app

GlorySmile

Apr 17, 2024 on Shopify

After Using it it showing me error. Debug True don't get it. Can you please help me out . It's Fine Now

Cliterally The Best

Apr 16, 2024 on Shopify

Amazing customer service when struggling to upload old shopify reviews. Perfect replacement now the original reviews app is closing.

shinykingsinc

Apr 15, 2024 on Shopify

App works great! First it didn`t as we have a customized theme, so i contacted them via chat. No answer, but once i contacted them via Email, within 2 minutes i got a reply! Awesome service. They requested a colab admission, once granted they implemented and customized the app to our theme. AWESOME SUPER FAST SERVICE. And the app is way better than the rest we had so far! Very happy with it.

HAWKHOUSE

Apr 11, 2024 on Shopify

This is the best app out there. Ashu got back to me instantly and double checked something that I was confused about, helped me tweak their app so it looks abolutely seamless in my store. I am very design-detail oriented person and Ashu made sure that my reviews look just right. Out of the box this looks better than any other app I have tried over the past 10 years. Thank you so much.

Lauschender Klang Andreas Neß

Apr 09, 2024 on Shopify

App ONLY supports english language at least for the whole E-Mail processing feature. It's not possible to customize or translate those Request Review E-Mails. AppStore says otherwise to that's not an accurate description.

Cataleogy

Apr 02, 2024 on Shopify

I just integrated the app with my shopify. I have been looking for an app for a long time and finally found it. I also got live support and they answered all my questions very quickly. Very great everything!!

Greenbrier Apparel & Gifts

Mar 31, 2024 on Shopify

Contacted support a couple days ago, no reply. Getting this error. "star" not added. There is a problem with the app block. Contact the app developer.

MetaluxCards

Mar 28, 2024 on Shopify

No import/export functions whatsoever. No ability to change review date. Dates are not even implemented.

Pehnava Lawns

Mar 27, 2024 on Shopify

This is best review app in shopify, thanks to dev team for this. Would appreciate if we can customize home page reviews

Cotton Decode

Mar 27, 2024 on Shopify

I have tried many other apps & it didn't work very well. I'm glad that i found MyAppGurus. The app is very easy to use & user friendly.

Gytree Shop

Mar 27, 2024 on Shopify

Really impressed with the support team, they were so helpful and made things easy and quick . The best app for early startups

550Performance

Mar 26, 2024 on Shopify

Highly recommend this app. Was able to directly import our reviews from the Shopify Reviews App. 1:1 correlation. We did encounter some issues with the text colors the app used on our site, but support was able to get us squared away quickly. Would recommend!