Customer reviews: MAG: Product Reviews

<h3>What Merchants Think</h3> <p>The "MAG: Product Reviews" app generally receives positive feedback from merchants. Users appreciate its ease of use, effective integration with Shopify, and the ability to collect and showcase product reviews attractively. The customer support is frequently highlighted for being responsive and efficient, although there are occasional reports of communication delays.</p> <h3>Key Strengths</h3> <ul> <li>Easy to use and integrate with Shopify.</li> <li>Efficient customer support, often praised for quick issue resolution.</li> <li>Allows collection of photo and video reviews.</li> <li>Great design options for matching branding and engaging customers.</li> <li>Free to use, which is beneficial for early startups.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users experience difficulties with customization and accessing features.</li> <li>Issues with importing reviews and lack of import/export functionality.</li> <li>Reports of app not functioning properly on non-compatible themes.</li> <li>Some merchants reported poor communication from support at times.</li> <li>Concerns about data privacy and potential unauthorized data sharing.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "MAG: Product Reviews" is a highly regarded app among Shopify merchants, known for its ease of use and excellent customer support. While there are some concerns about feature limitations and data privacy, the app is generally seen as a valuable tool for enhancing customer engagement and gathering product reviews effectively.</p>

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Reviews (233)

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What Merchants Think

The "MAG: Product Reviews" app generally receives positive feedback from merchants. Users appreciate its ease of use, effective integration with Shopify, and the ability to collect and showcase product reviews attractively. The customer support is frequently highlighted for being responsive and efficient, although there are occasional reports of communication delays.

Key Strengths

Easy to use and integrate with Shopify.
Efficient customer support, often praised for quick issue resolution.
Allows collection of photo and video reviews.
Great design options for matching branding and engaging customers.
Free to use, which is beneficial for early startups.

Common Concerns

Some users experience difficulties with customization and accessing features.
Issues with importing reviews and lack of import/export functionality.
Reports of app not functioning properly on non-compatible themes.
Some merchants reported poor communication from support at times.
Concerns about data privacy and potential unauthorized data sharing.

Final Thoughts

Overall, "MAG: Product Reviews" is a highly regarded app among Shopify merchants, known for its ease of use and excellent customer support. While there are some concerns about feature limitations and data privacy, the app is generally seen as a valuable tool for enhancing customer engagement and gathering product reviews effectively.

Ricambi Moto

Dec 03, 2024 on Shopify

Sometime the app does not work 100% of the time but that is probably down to the fact I am not running a 2.0 comaptible theme. Would like to have more control over customising the review form on the product page to my liking and be able to insert product stars into side banners but I dont think the app can do this. Other than that very helpful guys when you neeed assistance

K94Life

Jul 09, 2024 on Shopify

Customer service is awful, the worst I have ever had, it is impossible to get any answers when you have an issue. I would highly suggest choosing a different App. The Chat app says they are available, But I have been trying to talk to someone now for over 2 weeks. I am now looking to change to a better App. UPDATE!!!!! The App is now working, we had a few more glitches and server issues, but the team have been in touch and resolved the issues. Hopefully it will run as expected from now on. Much improved customer service has resulted in my more favourable review.

rsswebshop

Apr 26, 2024 on Shopify

It is a decent app. I just installed it. Looking forward to seeing how it helps with conversions. However it would have been nice if the all review app for the front page were a slider. The current format is a bit messy, I had to disable it. By messy, i don't mean the design but it appears unevenly on the frontpage. My solution was to diable it and only use it in the product page, which looks quite cool.

DipaliZ

Apr 20, 2024 on Shopify

I have uninstalled the app, but not able to remove this file.- product-review-myappgurus-239/assets/frontend.css How can I do that? Please help!

GlorySmile

Apr 17, 2024 on Shopify

After Using it it showing me error. Debug True don't get it. Can you please help me out . It's Fine Now