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Customer reviews: BSS: Product Labels & Badges

Develop by Tech Arms

Shopify Product Labels by BSS helps merchants highlight products with custom badges, discounts, and promotions. Reviews from real users provide insights into its ease of use, customization, and impact on sales—helping you decide if it’s the right fit for your store.

Reviews (1,321)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

Dododots Australia

May 06, 2025  on Shopify

Really good customer support! Friendly, helpful & prompt in solving the issue! Would recommend this app!

All For Mimi

May 05, 2025  on Shopify

Great customer service! Solved the issue I was having and checked in to make sure everything was still working.

Pawcurement

May 02, 2025  on Shopify

Had an issue with the labels being stuck in the same spot when users are navigating the website through mobile. Sean was able to rectify the issue for me quickly. Very responsive customer service and easy to use app.

Orient 499

Apr 29, 2025  on Shopify

The ease of use of the app and their customer care team is top notch. We had a small issue with the app and it was resolved less than a few minutes later. Thank you for the great service!

THE MATCHA BOWL

Apr 29, 2025  on Shopify

Really good app. Soport by Sean was great and help solve installation in a really professional way.

WECY Sportswear

Apr 29, 2025  on Shopify

I got trouble with the label on my products, but I got quick and kind help and they solved the problem with in 10 minutes. I really recommend this app!

LYSS.cz

Apr 28, 2025  on Shopify

Sean was very helpful, great app, easy to setup. Support is always there for you and they will help you with anything you want.

Aladdin Rugs NZ

Apr 25, 2025  on Shopify

"Great app and amazing support! Everything works smoothly, and the team is always quick to help. Highly recommended!"

Ninety nine the brand

Apr 24, 2025  on Shopify

The app is very user-friendly, has a lot of options for product labels/badges (I could exactly made what I had in mind) and the employees are of great help!

Manjeri Skincare

Apr 23, 2025  on Shopify

Sean was an absolute pleasure to work with! He was patient and guided me through implementing the feature I needed to my preference on our website. I highly recommend this app and grateful for the amazing customer support!

Vita-Nova

Apr 17, 2025  on Shopify

I like that its straight forward and easy to use. Im actually enjoying the process and im hopeful that this strategy can bring in more sales. Mabel was very quick to respond to my question and helped me fix the problem. Quick and easy!!!

Blackstone Publishing

Apr 16, 2025  on Shopify

This badge program is extremely robust and customizable. Also the team helped out when I needed it. Great product and team!

Neue Protechnik AG

Apr 15, 2025  on Shopify

I’m truly impressed with the support behind this app. I had a few questions and received a quick, friendly, and helpful response – something that’s becoming rare these days! The customer service team is fast, solution-oriented, and genuinely supportive. The app itself works flawlessly and delivers exactly what it promises.

Coffeeville Co

Apr 14, 2025  on Shopify

I love how the app is designed to perform exactly as intended! My custom theme needed a few small adjustments to ensure smooth functionality, and Sean from customer service handled it like a pro—quickly and kindly. Thank you for that! The team has done an outstanding job, from the intuitive interface that makes adjustments easy to the excellent customer support. Excellent addition to my shop.

Vinitto Shoes

Apr 10, 2025  on Shopify

The App is better than my expectaions, friendly and clear, support team was awesome and fast solving any issues. thanks and wish you more success

odggllc

Apr 08, 2025  on Shopify

Team has been responsive to help me with development when I've been setting up the app. Has the features I need and is easy to use.

NOTONLY

Apr 04, 2025  on Shopify

The app is amazing! Even with the free trial, you can customize so many things. The support team is incredible—super fast and efficient. Thank you so much!

Gourmandee Tees Shop

Apr 02, 2025  on Shopify

Excellent customer service! My query was answered right away. Love the labels. It's a professional addition to my store.

Biotulin

Apr 01, 2025  on Shopify

Very good app that allows for very good and specific customizations. Their support is also excelent - they resolved an issue with my theme in less than 10 minutes. Highly recommend.

KIIKIO

Mar 26, 2025  on Shopify

After using this Shopify plugin, the overall efficiency of my store has improved significantly! It is not only powerful but also very easy to install and use. It has been especially helpful in managing promotions, saving me a lot of time and effort. The plugin's interface is also very clean and intuitive, allowing me to get started quickly. I highly recommend it to all Shopify store owners, especially those looking to enhance their productivity and improve the customer experience!

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