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Customer reviews: TA Product Labels & Badges

Develop by Tech Arms

Shopify Product Labels by BSS helps merchants highlight products with custom badges, discounts, and promotions. Reviews from real users provide insights into its ease of use, customization, and impact on sales—helping you decide if it’s the right fit for your store.

Reviews (1,158)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

Sheeya Juels

Jul 14, 2025  on Shopify

I was looking for a Product label app and came across this app. Loved how seamless this app set up is. Mable from the Tech Arm was very helpful in setting up the whole thing and even helping me with creating customised text labels.

Decathlon Qatar

Jul 11, 2025  on Shopify

Great support from Sean in resolving the issue — his prompt action, clear communication, and hands-on involvement ensured the matter was addressed quickly and effectively. His responsiveness made a significant difference in minimizing impact and maintaining workflow continuity.

GlasWare Store

Jul 08, 2025  on Shopify

A very good app. Labels and badges are extremely flexible and easy to integrate and can also be populated with meta fields. The support team responds very quickly and comprehensively to minor questions.

Schilder Op Nummers

Jul 07, 2025  on Shopify

The best app for labels! Also they always help you if something is needed and always solve it really fast :)

Integral Truck

Jul 01, 2025  on Shopify

Was looking for a custom product label app to show off discounts and this one has everything that I needed. It's working perfect so far, had 1 minor formatting issue that support was able to sort out for me almost immediately. Quick response and fixed my problem asap. 5 stars

Zenyum Hong Kong

Jun 30, 2025  on Shopify

The customer support, Sean is very nice and supportive. His prompt action in solving the problem is so helpful. Nice work team!

LA CLIPPERS TEAM STORE

Jun 30, 2025  on Shopify

Bean was super responsive and helped me get the exact badge that I was envisioning to appear, all while on the free version of the app still. Have since upgraded to Pro to fit our needs. Bean also was helping me at 1AM local time, that's dedication to the customer if I've ever seen it!

Actan

Jun 28, 2025  on Shopify

great app for adding whatever labels you want according to your requirements and on any products or collections you want

Pure Life Active

Jun 28, 2025  on Shopify

I highly recommend this app, it is fantastic way and tool to use for creating labels for website and the team response very quick.

Plaivi

Jun 27, 2025  on Shopify

Great service! They resolved my request in under 5 minutes. The app works really well and and allows great personalization.

Couch.com

Jun 25, 2025  on Shopify

Great service from their team! I had my inquiry addressed almost immediately by a team member named Bean. They were great!

Madeit Australia

Jun 22, 2025  on Shopify

I read the other reviews about customer care and functionality so went ahead and installed the app. The customer service is next level!! They have gone above and beyond to get the label and badge working for our marketplace and the app is super simple to use. Definitely worth checking it out.

Anua US

Jun 20, 2025  on Shopify

너무 쉽게 사용할 수 있는 어플이에요~! 사용하는데 어려움을 겪어 연락드렸는데 너무 친절하고 자세하게 설명해주시며, 수정 사항의 경우도 바로바로 적용해주셔서 너무 도움 되었습니다~!

The Hemp Collect

Jun 19, 2025  on Shopify

Great configurable labels, and their support team offered me a discount code when I wrote in with a question. Super quick support response!

ROGUE

Jun 18, 2025  on Shopify

I had a coding issue that affected this app and could also affect others and the team solved it for me super fast and professional. They are very friendly too. Highly recommended! Oh and the labels are also very handy, they drive more sale sales :)

Botanical Bee Apothecary

Jun 17, 2025  on Shopify

So far the app is easy to use and just what I needed. I had a hiccup with the display but reached out to the support team and they fixed my problem within minutes and corrected some code so I wouldn't have the same issue in the future. So helpful!

Belly Bliss

Jun 16, 2025  on Shopify

Not using all the different parts of the the app just yet. However, I installed a couple of badges and had trouble setting them up but the support was very quick and helpful to respond.

Vals Creative Artistry

Jun 09, 2025  on Shopify

I wasn't happy with the color of the 'free' badge. It was a 'red flag', w/ the words... TRUSTED SELLER... how ironic!! I knew subliminally, this would not sit well w/ my customers. I brought this to BSS' attention and the color red was replaced w/ more suitable color(s). FANTASTIC!!!! Thank you, to the BSS Designer, and thank you Sean. A+++ ...Val ...Plus, I want to add that they are very quick in responding, and resolving my issue...

Vals Creative Artistry

Jun 03, 2025  on Shopify

I wasn't happy with the color of the 'free' badge. It was a 'red flag', w/ the words... TRUSTED SELLER... how ironic!! I knew subliminally, this would not sit well w/ my customers. I brought this to BSS' attention and the color red was replaced w/ more suitable color(s). FANTASTIC!!!! Thank you, to the BSS Designer, and thank you Sean. A+++ ...Val

Highwood USA

May 29, 2025  on Shopify

The support team for the app has been great. If there are issues with the app display and your particular theme, no big deal. These guys solved it for us every time.

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