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Customer reviews: Sami Product Labels & Badges

Develop by samita.io

Reviews (842)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

Lumisign

Mar 14, 2025  on Shopify

Utilisation simple, au moindre souci, le problème est immédiatement résolu par l'équipe. Parfait.

RSH Decor

Mar 14, 2025  on Shopify

Love the capabilities of this app. I needed help getting a badge to show up on the page and they provided great, fast support. David was extremely helpful.

Sticks & Doodles

Mar 14, 2025  on Shopify

Haley & David were amazing. We've used a few apps by Sami and the service is always great. Plus - this app is FREE!!!

Journey Bikes

Mar 13, 2025  on Shopify

I have been using the app for a spring sales event. I experienced a brief issue with a banner not working but David from Samita was able to quickly address it and fix the problem.

FANS STORE

Mar 12, 2025  on Shopify

The app and service are great and really fast. We had a small problem after installing our theme and they fixed it very quickly.

The Cake Case Company

Mar 11, 2025  on Shopify

Great app. They have all the options required. Support is great too! Solves issues almost immediately

Global Amore Mall

Mar 11, 2025  on Shopify

I've found that the app has many different features, and easy to use. Support team respond really quickly.

tomtoc

Mar 10, 2025  on Shopify

This plugin solves the problem of label display, and it is completely free! When I encountered problems, the feedback of the service staff was very timely!

FURUKAME

Mar 06, 2025  on Shopify

It is my second store working with Sami Product Labels & Badges, Hayley is the best out there helping us! I'll keep using it!

NextWaveGadget.com

Mar 06, 2025  on Shopify

The App is effect, have a little glitch when setting up but the customer service is great and help out a lot.

ButterflyBushes.com

Mar 04, 2025  on Shopify

This app provides lots of functionality and support including David are very quick to help with any issues!

Kammoon

Mar 04, 2025  on Shopify

Truly helpful! The customer service team was outstanding—they resolved my issue in no time. Fast, efficient, and genuinely caring. Highly recommend!

Chemistry

Mar 04, 2025  on Shopify

customizable options and very prompt support for minor and major queries. TAT for resolution is much quicker than any other app!

Titi&Bib

Mar 03, 2025  on Shopify

I am very satisfied the app. Easy to use. Especially their customer service is very good. They solved my problem so quickly. Thank you!

iHealth Outlet

Feb 28, 2025  on Shopify

Very good support. Even during the weekend helped to resolve an issue with the label. Did everything I asked in terms of customization. I have tried 10 apps for labels but only this one worked because of quick support team.

Sticks & Doodles

Feb 27, 2025  on Shopify

Haley was amazing. These guys always have great service. I can't believe I've gone this long without such an amazing FREE app

Herznote.Shop

Feb 27, 2025  on Shopify

Amazing App & Support It´s simple, easy to use and works perfectly for adding labels to my products. The setup was straightforward, and everything is super intuitive. The support was very fast, and helpful. I had a small issue, wich was my own mistake, and they responded with professional guidance. Highly recommended!

サンキューマート

Feb 26, 2025  on Shopify

It's easy to use because any questions you have are answered immediately and clearly via chat. They can also understand chats that use translations, so it's easy for site managers who use multiple languages ​​to use, and it's very user-friendly.

Homefield

Feb 26, 2025  on Shopify

Overall an easy product to use. Had some hiccups with how it was presenting on combined product listings but support was able to resolve eventually.

Lulu & Tilda

Feb 25, 2025  on Shopify

This app is great! I love that I can add best seller labels to my products to increase conversions. I also use it to showcase some products that are included in a week long sale. The support is also very great! They respond and attend to any issues immediately.

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