The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.
Key Strengths
User-friendly interface with a wide range of customization options.
Responsive and helpful customer support, particularly mentioned are team members Haley and David.
Efficient in resolving technical issues quickly.
Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
Seamless integration without needing advanced coding knowledge.
Common Concerns
Occasional glitches with badge display on unintended sections of the website.
Time zone differences may delay support response for some users.
Some users experienced initial setup challenges which required further assistance.
Final Thoughts
Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.
Big Agnes
Jan 19, 2025
on
Shopify
Initially worked perfectly, but soon the only badge I had setup (and set to only show on products in a single collection) began showing up on nearly every image across our store, including on non product pages, blogs, and even the logo on our site's header, spreading like a cancer.
Support was disappointing. As a US customer they are not available during working hours. After supplying multiple screenshots, and leaving the badge up overnight for them to investigate (leaving the issue to continue to show for customers), they had made absolutely no progress by the next morning, and just asked for more screenshots. I was not willing to continue displaying the badge and let this issue continue to plague our store in order for them to continue to investigate, as I was not confident they would be able to find a solution expediently, especially for such a simple function that many other apps could perform.
Now I am getting an "unexpected error" when attempting to modify this badge and/or create a new one, making the app unusable, across multiple browsers. Support's only suggestion was to clear my cache, and then asked me to wait until the next working day for a developer to look into the problem, as they were offline as of 10am MST. Uninstalled across our three shopify sites, and disappointed.
Ma Boule De Couches
Jan 07, 2025
on
Shopify
ne répond jamais et n'aide pas à installer le nécessaire sur la boutique ils ont besoin de faire des modifications mais ne répondent jamais je ne recommande absolument pas
Real You
Mar 21, 2024
on
Shopify
you need to manually reupload the badge everytime this is very frustrating