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Customer reviews: Sami Product Labels & Badges

Develop by Shopify

Reviews (1,094)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

arabinstruments

Feb 01, 2026  on Shopify

perfect app and perfect customer service

DomoINK

Jan 31, 2026  on Shopify

Haley is absolutely amazing! It is 7pm right now and she is up helping set up my website for success this upcoming Black History Month. Give her a RAISE!

Apple Blossom Kennels

Jan 30, 2026  on Shopify

Super helpful support, and available immediately which is important to me. When I want to work and get a solution, being able to get it done immediately is extremely important. Works well and has great features.

GingerBio | Skincare Delicata

Jan 28, 2026  on Shopify

Well made and easy to understand app. I had a problem and Lyla was a great help even though it was night, she immediately got to work trying to solve the problem in the shortest possible time. Customer service is excellent :)

Barkify

Jan 28, 2026  on Shopify

Fast and good customer support/service. Got help immediately with my issue, when badge was not showing. Lyla did great job solve this issue for me.

Duca del Cosma UK

Jan 28, 2026  on Shopify

Easy app to set up - we had a slight issue where the text wasn't showing and the team helped straight away as soon as we messaged and had it fixed in no time. Would recommend! :)

Verdins Bierwinkel

Jan 27, 2026  on Shopify

Quick and good support easy overview. We can recommend!

CRZYFREE

Jan 27, 2026  on Shopify

support was quick in helping and successfully solved my problm.

Bevann

Jan 24, 2026  on Shopify

Very good app!

Meraak Couture

Jan 22, 2026  on Shopify

Really helpful service! Immediate response on a custom integration and got it working within 5 minutes.

IMPLICIT

Jan 21, 2026  on Shopify

Nora-Lou

Jan 21, 2026  on Shopify

adashofme

Jan 21, 2026  on Shopify

We had a very positive experience with the Sami Product Label application and the support provided by the team.

Twenties Beauty

Jan 20, 2026  on Shopify

Lyla was incredibly helpful and resolved my issue right away. Even without a detailed explanation, she quickly identified why the label was not showing and fixed it immediately. Thank you for the fast and excellent support!

Fitnesz Világ

Jan 20, 2026  on Shopify

Lyla quickly solved my problem, the app works as it should!

Schuhbidu24

Jan 19, 2026  on Shopify

Great Support!

SportLab Milano

Jan 19, 2026  on Shopify

Veloce e competente

Magicshine Bike Lights

Jan 19, 2026  on Shopify

非常迅速且准确的解决了我的问题,我从来没有用过这么好用的应用,十分感谢Haley 对我的帮助~~

Lycette Designs

Jan 16, 2026  on Shopify

Great app with tons of included functionality and a support team who can help with customizations!

Dye Sublimation Store

Jan 16, 2026  on Shopify

very quick issue sorted - perfect support

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