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Customer reviews: Sami Product Labels & Badges

Develop by Shopify

Reviews (906)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

Ma Boule De Couches

Jan 07, 2025  on Shopify

ne répond jamais et n'aide pas à installer le nécessaire sur la boutique ils ont besoin de faire des modifications mais ne répondent jamais je ne recommande absolument pas

Laconic Foods

Jan 05, 2025  on Shopify

The minute I hopped on I received immediate help from Haley! She walked me through how to add the best seller badge and every other question that had instantaneously!

Orford Refrigeration

Jan 04, 2025  on Shopify

The app works great, what is really good is there excellent support chat that has always fixed any issues for us immediately. I recommend this app.

Initial Tiles

Jan 04, 2025  on Shopify

This app features a friendly interface to use. It also provides a large selection of ready-to-use stickers to use. It is really functional, and the customer support is also great.

Bawas Furnishers

Jan 01, 2025  on Shopify

Haley was very helpful getting my updated search file intergrated and we have had a pleasant experience creating badges and labels with the app. Great service

PetSafe Brands

Jan 01, 2025  on Shopify

This app makes it so easy to display callouts on our website. So simple to use and has helped us drive sales. The team is very helpful if you very need support.

Lab 2.0 Shop

Dec 30, 2024  on Shopify

I had a small problem with the labels and the assistance, prompt and professional, was quick to understand and correct it on the fly. HIGHLY RECOMMENDED!!!

My Store

Dec 26, 2024  on Shopify

Prompt, courteous and knowledge, these are a few words I would use to describe my experience with Haley a member of the Samita team. Being new to this whole experience of badges and labels on products, I search the internet and found out about Samita. Sadly, I was a novice and made some mistakes but Haley truly helped me and now my website is what I expected. This app is truly fantastic.

Classico Global - Official Online Store

Dec 26, 2024  on Shopify

When I inquired about a problem I was having, I received an immediate chat reply and a speedy response!

Koda & Kel

Dec 24, 2024  on Shopify

Easy to customize and fantastic support! The app is fairly intuitive to use and I was able to add labels to products within just a few minutes after installing. The live technical support is also super helpful and quick. Some additional code needs to be added to integrate the app with your store but with the instructions provided and the live support team, it was a breeze. Their team member, Haley, was able to help me finish setting up the app and troubleshoot any issues that arose while being friendly and attentive! Overall awesome experience so far. Highly recommend Samita apps to help upgrade your store!

Vecado USA

Dec 18, 2024  on Shopify

The app is easy to use and offers a wide range of features. The labels on the website are displayed nicely. Plus, the support team is always available and very helpful.

Uwears®

Dec 10, 2024  on Shopify

hi thanks for the help and integration looks neat, haley assisted me well and got the work done in no time, kind ,helpful

Zinnia

Dec 10, 2024  on Shopify

Haley was very responsive she quickly replied and solved my issue <3 I love the app it's so interesting and works very well

BB Malin

Dec 09, 2024  on Shopify

Simple d'utilisation avec plein de possibilités. Merci à Haley du service client a été super efficace pour m'aider à régler un souci d'affichage du badge en page liste.

Ela & Earth

Dec 09, 2024  on Shopify

App is very useful, can be glitchy and not always appear where you need the labels - but customer service are very helpful and always fix the issues that arise.

The Prince Webshop

Dec 09, 2024  on Shopify

A very easy-to-use app that can create simple labels and badges which is what I need, it looks like there is a whole lot more that I will have to look into. Support is very good and helpful - the only little caveat is the time difference (I'm in Denmark)

エステルノ・となりの動物園

Dec 08, 2024  on Shopify

With very quick and courteous support, you can use the app with confidence. I think this is an app that is easy to use and recommended.

HawkSling

Dec 08, 2024  on Shopify

It’s incredibly useful, and the customer service is excellent. Although I don’t know how to code, the customer service team helped me contact the technical team to achieve an effect that would normally require coding.

Austrige

Dec 07, 2024  on Shopify

Love this program. The Label tool makes it clear to my customers what items are trending now or when events occured that can help them save money. I'm loving everything about them so far. Highly recommend!

RoostWorks

Dec 04, 2024  on Shopify

A really valuable app for eCommerce sites - even the free version. Plus the support - even out of hours - is super fast and helpful.

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