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Customer reviews: Sami Product Labels & Badges

Develop by Shopify

Reviews (906)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

Sticks & Doodles

Feb 27, 2025  on Shopify

Haley was amazing. These guys always have great service. I can't believe I've gone this long without such an amazing FREE app

Herznote.Shop

Feb 27, 2025  on Shopify

Amazing App & Support It´s simple, easy to use and works perfectly for adding labels to my products. The setup was straightforward, and everything is super intuitive. The support was very fast, and helpful. I had a small issue, wich was my own mistake, and they responded with professional guidance. Highly recommended!

サンキューマート

Feb 26, 2025  on Shopify

It's easy to use because any questions you have are answered immediately and clearly via chat. They can also understand chats that use translations, so it's easy for site managers who use multiple languages ​​to use, and it's very user-friendly.

Homefield

Feb 26, 2025  on Shopify

Overall an easy product to use. Had some hiccups with how it was presenting on combined product listings but support was able to resolve eventually.

Lulu & Tilda

Feb 25, 2025  on Shopify

This app is great! I love that I can add best seller labels to my products to increase conversions. I also use it to showcase some products that are included in a week long sale. The support is also very great! They respond and attend to any issues immediately.

LONDA

Feb 24, 2025  on Shopify

The support is very polite and the app is easy to use. I find it very useful and would recommend it to everyone.

Canaan Foods

Feb 23, 2025  on Shopify

Sami is an excellent app for adding labels to products! It offers a wide range of customization options, allowing you to fine-tune every detail to fit your needs. With a vast selection of icons and seamless compatibility with various themes, it’s a powerful and flexible tool for creating the perfect labels. Highly recommended!

Farla Medical

Feb 21, 2025  on Shopify

Ik heb de app net geïnstalleerd. De klantenservice heeft me snel met een paar technische problemen kunnen helpen. De app blijkt nu correct te werken.

LUXCRAS

Feb 19, 2025  on Shopify

The support team quickly resolved the issue, which gives me confidence in using the app with peace of mind.

Mesauda Nail Pro

Feb 19, 2025  on Shopify

Fantastic app, excellent support! The support was really quick in resolving a small display issue, and I am very satisfied

Stein.Kunst.Werk.

Feb 18, 2025  on Shopify

I want to give a huge shoutout to the support team, especially Leika! Her assistance was outstanding and incredibly helpful. Leika was extremely knowledgeable, friendly, and patient while answering all my questions and addressing my concerns. It's rare to encounter such dedicated and supportive service! Thanks to her fantastic work, everything is running smoothly now. I highly recommend their support! Thank you so much for the amazing help! DI / www.steinkunstwerk.de

Inglewood Coffee

Feb 17, 2025  on Shopify

Have just set this up and Haley was a massive help on the support chat. We wanted to use a custom GIF which Haley helped us do in no time. Very easy to use and great customer service.

Scarlet & Sam

Feb 13, 2025  on Shopify

This app is amazing! Haley from customer support was also so heplful when setting up the app settings - highly recommend :)

ACMEJOY-Nl

Feb 12, 2025  on Shopify

The functions are comprehensive and the operation is simple. If you encounter any problems, the technical team will handle them promptly.

Buá BH

Feb 10, 2025  on Shopify

Atendimento excelente resolveu super rápido. Recomendo. Excellent service resolved super quickly. I recommend.

Hydrangea.com

Feb 06, 2025  on Shopify

The app works great and has more functionality for the price point than other apps. Tech service was also very speedy in resolving a couple of glitches I had.

Nana-h-accessories

Jan 27, 2025  on Shopify

We are very satisfied with the app, and the excellent service! We have had a issue after updating our theme and we got very fast responses , They are a pleasant to work with!

Le chicche di Paola

Jan 22, 2025  on Shopify

Ottima applicazione, consiglio vivamente a chi come me necessita di aggiungere label al proprio negozio, nel mio caso solo ad alcune collezioni specifiche. Ottima assistenza in tempo reale, in particolare Haley mi ha assistita con tanta professionalità e gentilezza.

Big Agnes

Jan 19, 2025  on Shopify

Initially worked perfectly, but soon the only badge I had setup (and set to only show on products in a single collection) began showing up on nearly every image across our store, including on non product pages, blogs, and even the logo on our site's header, spreading like a cancer. Support was disappointing. As a US customer they are not available during working hours. After supplying multiple screenshots, and leaving the badge up overnight for them to investigate (leaving the issue to continue to show for customers), they had made absolutely no progress by the next morning, and just asked for more screenshots. I was not willing to continue displaying the badge and let this issue continue to plague our store in order for them to continue to investigate, as I was not confident they would be able to find a solution expediently, especially for such a simple function that many other apps could perform. Now I am getting an "unexpected error" when attempting to modify this badge and/or create a new one, making the app unusable, across multiple browsers. Support's only suggestion was to clear my cache, and then asked me to wait until the next working day for a developer to look into the problem, as they were offline as of 10am MST. Uninstalled across our three shopify sites, and disappointed.

Initial Tiles

Jan 11, 2025  on Shopify

This app features a friendly interface to use. It also provides a large selection of ready-to-use stickers to use. It is really functional, and the customer support is also great (many thanks to Haley, Leika, and the whole dev team).

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